Computer Information System Manager Jobs in Jonesboro, GA

JOB.TITLE, OU.LOCATION, CUSTOM.STATE

When you join our team as a JOB.TITLE, you will be the primary point of contact for payroll and time & attendance systems (ADP & UKG), providing hands-on support to front-line employees, supervisors, and HR across our business.

This role is deeply operational, supporting a large, hourly unionized workforce, and requires strong system configuration knowledge, issue resolution, and an understanding of how payroll and time processes translate into day-to-day operations.

You will take ownership of troubleshooting issues, identifying root causes, and ensuring accurate, compliant system outcomes while delivering clear, practical support to users in a fast-paced environment.

 What We Offer

This role offers a competitive annual salary of 70,000 - 80,000 (USD) based on experience, skills, and qualifications, along with a comprehensive total rewards package. We're committed to creating careers where employees can contribute, grow, and thrive. In addition to base pay, you'll enjoy:

• Short-Term Incentive Bonus
  
• 3 Weeks Vacation to Start
  
• 401(k) Matching
  
• Employee Share Purchase Program Matching
  
• Employer-Paid Medical and Dental Coverage

What You'll Do

Support: Human Resources Functions & Employees:

• Triage, answer and solve end-user support inquiries (calls, emails, chat, etc.) and assist them in a friendly, timely, and positive manner while documenting improvement opportunities for the HRIS Specialists and Manager.
• Work as part of a team to meet and exceed Interfor service level agreements and customer service expectations.
• Create, maintain, and deliver system administrators and employee/manager user training materials (how-to guides) and training sessions, leveraging our LMS, SharePoint, and Digital Adoption Platform (DAP).
• Deliver routine daily/weekly/monthly reporting and respond to basic to intermediate ad hoc data requests and prepare reports, graphs, charts, and statistics in support of human resources operations.
• Monitor and resolve system alerts, data feeds and integration errors.
• Provide support to other areas of the Total Rewards Team as required.

Discover: HR Functional/Business Analysis:

• Embrace a "business-first" attitude by proactively seeking to understand our operations, anticipate their needs, and provide solutions.
• Perform regular audits and integrity checks of the HR data to ensure data integrity and promote continuous improvement in data quality across the organization.
• Record, review, and interpret data to determine its effectiveness, and research discrepancies.
• Support and audit the flow of data between HR Systems, ensuring data accurately and timely passes between systems; and troubleshoot and prioritize the resolution of data errors quickly and tactfully.
• Support additional duties and special projects to ensure the business is operating efficiently and in compliance with all current regulations.

Maintain: System Solutions:

• Maintain full working knowledge of all HR Systems to support the organizations needs for system processes, workflows, and security; and support the maintenance, troubleshooting and design of HRIS modules and functions.
• Support data collection and consolidation for various initiatives related to employee data, employee development programs, recruitment, and HRIS.
• Assist in policy and procedures administration, including tracking updates and producing various HR reports; and create and maintain documentation on current and desired-state HR system processes, including data, systems, technology infrastructure, and business processes.

What You'll Bring to the Team

• 1+ years of experience supporting payroll and/or time & attendance systems (UKG/Kronos, ADP Workforce Now preferred).
• Hands-on experience with system configuration (pay rules, schedules, accruals, etc.) is strongly preferred.
• Experience supporting a unionized workforce and interpreting collective agreements in a systems context is an asset (or strong willingness to learn).
• Strong understanding of payroll and time processes in hourly, operational environments.
• Excellent problem-solving skills with the ability to identify root cause and drive resolution.
• Advanced Excel skills (VLOOKUP, Pivot Tables, IF statements) to support data analysis and troubleshooting.
• Ability to explain technical concepts in simple, practical language to front-line users.
• Strong attention to detail and high level of accuracy, particularly in payroll-impacting work.
• Ability to prioritize and manage multiple issues in a fast-paced, service-driven environment.
• Self-starter with strong ownership and accountability for outcomes.

Who We Are  

Interfor is a growth-oriented forest products company, operating in all major forest products markets across North America. We offer one of the most diverse lines of wood products to customers around the globe, produced in safety-focused, world-class facilities. We strengthen and contribute to the local economies, build value for our employees and customers, and operate with world-leading sustainable forest management practices. We are proud to produce sustainable building materials that contribute to a healthy and sustainable future. Check out www.interfor.com to learn more about our approach to sustainability. 

Interfor is one of the largest forest products companies in the world and we're growing in exciting directions. Come be a part of our success! #StartHereGoFar 

Why Join Us?

This role is also the first step in Interfor's structured HRIS career progression model, which includes future opportunities such as HRIS Analyst -> HRIS Specialist -> Senior HRIS Specialist -> HRIS Team Lead.

We want you to grow your career with Interfor. With our industry leading training programs and track record of promoting from within, you'll have plenty of opportunities to 'Start Here. Go Far.' Check out our Employee Development Programs to learn more at www.interfor.com/careers.  

We appreciate the interest of all applicants, however, only those selected for an interview will be contacted. All applicants offered a position must successfully complete a pre-employment drug test and background check. Interfor is an Equal Opportunity Employer building a capable, committed, diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual identity, gender, national origin, protected veteran status, or disability.

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