Computer Information System Manager Jobs in Maryland

Introduction

It is important that all experience be fully documented. Failure\r\nto ANSWER ALL SUPPLEMENTAL QUESTIONS SPECIFICALLY AND ACCURATELY may cause the\r\ncandidate to be rejected.\r\n\r\nPLEASE FILL OUT THE\r\nAPPLICATION COMPLETELY.\r\n The application is\r\npart of the examination process. Your answers will determineyour\r\neligibility to participate in the next phase of the selection process.\r\n Clearly describe your\r\nqualifications in detail. Credit cannot be given for education, training,\r\nexperience, knowledge, skills, and abilities that you fail to indicate.\r\n Do not leave any\r\nanswer spaces blank; if a question does not apply, write 'N/A'.\r\n Although you may\r\nattach a resume to further describe your qualification, it does not substitute\r\nfor completing the application form. An incomplete application form may result\r\nin disqualification. Do NOT write 'see resume' in your work history\r\nor responses to supplemental questions.\r\n Failure to comply\r\nwith these instructions may result in disqualification.\r\n Read the Job\r\nAnnouncement carefully for specific filing instructions, supplemental\r\nquestions, and final filing dates.\r\n

GRADE

17\r\n

LOCATION OF POSITION

Maryland State Police \r\nCommercial Vehicle Enforcement Division\r\n6855 Deerpath Road, Suite G\r\nElkridge, MD 21075\r\n

Main Purpose of Job

Maintain knowledge of all Automated Roadside Inspection Programs, sites, and training for both current and legacy systems within the Commercial Vehicle Enforcement Division (CVED). Stay informed about the constantly evolving information related to FMCSA's MCSAP Motor Carrier inspection policies, requirements, internet sites, and all inspection programs/software.\r\nMaintain communication with all CVED, MSP, MDTAP, and Allied Agencies, providing updates, notifications of issues, and information on changes. Troubleshoot and resolve computer and laptop inspection program/software conflicts, and manage routine system updates. Ensure the data quality systems, reports, and inquiries are consistently updated, maintained, and optimized for all users Including, but not limited to any job duty related with this field. Is Proxy OC (Organization Coordinator) to the OC (ie, CISS Supervisor), who is the contact for FMCSA on all related inspection software, internet sites, DataQs, accounts for the certified inspectors, updates, etc., regarding MCSAP-related data and issues. Including SafeSpect, A&I, Portal, eRODS, GUARD, CDLIS, AIM, etc. Access MILES/CJIS terminal for information needed on drivers, tags, or missing data on conducted inspections.\r\n

POSITION DUTIES

Duties include but are\r\nnot limited to:\r\n\r\n\r\n Consults with personnel from CVED, MSP, MDTAP, SHA, and all Allied\r\n Agencies for the Commercial Vehicle Enforcement Division (CVED);\r\n Planning, installing, integrating, and maintaining computer and\r\n laptop operations, including installing, configuring, and troubleshooting\r\n software associated with all inspection programs, sites, and software;\r\n Conducting inspection requirements,\r\n it is also required to help with maintaining computers and laptops with the\r\n mandatory updates from within or from IT;\r\n Maintains\r\n email, fax, and mail related to inspections received for certification daily,\r\n ensuring no backlog;\r\n Processes DataQ program reviews, addressing discrepancies\r\n from carriers, drivers, and/or third-party agencies daily;\r\n Daily uses the MSP.CVEDINSPECTIONS email\r\n to communicate with carriers on inspection reports;\r\n Working with\r\n Training on changes to accounts, updates on users review status, etc.;\r\n Performs other related duties as assigned.\r\n\r\n\r\n\r\n

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.\r\nExperience: One year of experience evaluating, implementing and maintaining personal computer hardware and software.\r\nNotes:\r\n1.Candidates may substitute experience responding to and resolving help desk calls from users of computers, or operating computer equipment for the purpose of data entry,word processing, spreadsheet, graphics, data base or otherapplications on a year-for-year basis for the requirededucation.\r\n2.Candidates may substitute nine credit hours in personalcomputer applications at an accredited college, university or institution for oneyear of the required experience.\r\n3.Candidates may substitute the completion of a certification program in computer repair, such as Microsoft A+ or an equivalent program for one year of the required experience.\r\n4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Cyber and Information Systems classifications or Cyber andInformation Systems specialty codes in the Information Technology field of work on a year-for-year basis for therequired experience.\r\n

DESIRED OR PREFERRED QUALIFICATIONS

Preference\r\nwill be given to applicants who possess the following preferred qualifications.\r\nIt is important that you include clear and specific information on your\r\napplication regarding your qualifications.\r\n\r\n\r\n Experience with and\r\n knowledge of inspection programs and applications, such as SafeSpect, FMCSA\r\n Portal, AIM, MOTUS, ELD, Guard, Excel, and Google Drive.\r\n Experience installing and\r\n configuring computer software and performing system updates.\r\n\r\n\r\n

SPECIAL REQUIREMENTS

\r\nIn accordance with\r\nSection 2-204(b)(6) of the Public Safety Article, candidates for position in\r\nthis classification may be subject to an initial drug screening and a complete\r\ncriminal background investigation to include a polygraph examination before\r\npermanent appointment can be made. A criminal conviction may be grounds for\r\nrejection of the candidate.\r\n\r\nEmployees in this\r\nclassification may be subject to substance abuse testing in accordance with Code\r\nof Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs.\r\n\r\n

SELECTION PROCESS

Only candidates who meet the minimum qualifications will\r\nbe considered for this classification. Therefore, it is essential that you\r\nprovide complete and accurate information on your application. Successful\r\ncandidates will be placed on the Eligible List categorized as BEST QUALIFIED,\r\nBETTER QUALIFIED or QUALIFIED and remain eligible for consideration for at\r\nleast one year from the date of examination. The list will be used by the\r\nhiring manager to select employees. The list will be valid for one year.\r\n

EXAMINATION PROCESS

The examination will consist of a rating of your\r\neducation, training and experience related to the requirements of the position.\r\nYou may be required to complete a qualifications supplement, or the rating may\r\nbe based on your application. Report all experience and education that is\r\nrelated to this position.\r\n

BENEFITS

STATE OF MARYLAND BENEFITS\r\n

FURTHER INSTRUCTIONS

NOTE: Currently, applicants are limited to\r\nuploading one file. As a result, it is strongly urged that those applying\r\nupload ALL required and additional documents (undergraduate and graduate\r\ntranscripts, resumes, etc.) as one file. If you are unable to apply online, you\r\nmay submit an application via mail. The\r\nMaryland State Application Form can be found online. Completed applications,\r\nrequired documentation and any required addendums may be mailed to: \r\n\r\nMaryland State Police\r\nHuman Resources Division\r\n1201 Reisterstown Road\r\nPikesville, MD 21208\r\nATTN: Tiffany R. Hazel\r\n\r\nFor questions regarding\r\nthis recruitment, contact tiffany.hazel@maryland.gov\r\n\r\nIt is the policy of the Maryland\r\nState Police to comply with all applicable federal and state laws prohibiting\r\nemployment discrimination and to provide equal employment opportunity to all\r\nemployees and applicants for employment without regard to age, ancestry, color,\r\ngender, identity and expression, genetic information, marital status, mental or\r\nphysical disability, national origin, race religious affiliation, belief or\r\nopinion, sex, sexual orientation or any other protected status. \r\n\r\nTTY Users: call via\r\nMaryland Relay.\r\n\r\nWe thank our Veterans for\r\ntheir service to our country and encourage them to apply.\r\n\r\nAs an equal opportunity\r\nemployer, Maryland is committed to recruiting, retaining, and promoting\r\nemployees who are reflective of the State's diversity.\r\n\r\nBilingual applicants are\r\nencouraged to apply.\r\n