Computer Information System Manager Remote Jobs in Massachusetts

Summary
This position is located in the Department of Labor, Employment and Training Administration (ETA), Office of Job Corps.
The official title of this position is IT Specialist (INFOSEC).
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Duties
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• Oversees the Agency's entire suite of IT security program(s), which includes the development of security plans for both general support systems and major Agency applications.
• Defines the scope and level of detail for Agency security plans and policies applicable to IT security programs.
• Establishes vulnerability reporting criteria - ensuring the confidentiality, integrity, and availability of systems, networks, and data.
• Coordinates with the Enterprise Shared Servicing CISO and responds to national cyber threats that may potentially impact the security of national Federal government information and information systems.
• At the request of the DOL Office of the Inspector General and DOL senior executive management officials, conducts comprehensive security forensic exploration and analysis of employees' system usage and behavior as part of official investigations.
• Provides reports and briefs findings to Agency management officials with respect to the inappropriate usage of DOL information or information systems, disclosure of sensitive information, or other personnel-related matters.
• Actively supports the Department's required participation in the National Cyber Incident Response Plan (NCIRP), which entails national level exercises such as probing PII data breach from detection to post-incident to respond appropriately to external and internal threats.
• Provides frontline support for all information security-related issues such as firewall configuration, managing SSL certificates, advising on security policy compliance, handling data confidentiality issues, monitoring continuous and emerging threats, and security compliance projects (e.g., FISMA).

Requirements
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Conditions of employment

• Must be at least 16 years old.
• Must be a U.S. Citizen.
• Candidate required to obtain the necessary security/investigation level.
• Requires a probationary period if the requirement has not been met.

Qualifications
In order to qualify, you must meet the Basic Requirements and the Specialized Experience to qualify for Information Technology Specialist, as described below.
The Basic Requirement specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:
(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others.
(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise.
(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions.
(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.
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SPECIALIZED EXPERIENCE:In addition to the basic requirements above, applicants for the GS-14 must meet the one year of specialized experience listed below.
For GS-14: To qualify at the GS-14 level, you must have at least 52 weeks of specialized experience at or equivalent to the GS-13 level or above, which is in or related to the work of the position to be filled, that has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position. Such IT-related experience must include all of the following:

• Experience with evaluating long-range plans for IT security systems that anticipate, identify, evaluate, mitigate, and minimize risks associated with IT systems vulnerabilities;
• Experience implementing IT system security policy, mitigation guidance, technical analysis, and/or strategic plans to reduce system or network risk;
• Experience leading security assessments and/or analysis to certify that operational IT systems and networks align to system security policies, protocols, and best practices; and
• Experience engaging with internal and external stakeholders to identify IT system deficiencies security requirements, provide sound advice, and functional solutions on diverse informational security issues.

WHEN DOCUMENTING EXPERIENCE IN YOUR RESUME, PLEASE BE CLEAR AND SPECIFIC. NO ASSUMPTIONS WILL BE MADE ABOUT YOUR WORK EXPERIENCE.
Do NOT copy and paste the duties or specialized experience from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
Education
There is no education substitution at the GS-14 level.
Additional information
The mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers, improve working conditions, expand high-quality employment opportunities, and assure work-related benefits and rights for all workers.
Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATIONS, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES
As a condition of employment, all personnel must undergo a background investigation for access to DOL facilities, systems, information and/or classified materials before they can enter on duty: BACKGROUND INVESTIGATION
For more information, click Telework Position Information. This is not a remote work position. The selectee will report to an assigned DOL office location on a regular basis and is eligible for participation in telework as determined by management in accordance with DOL policy.
Based on agency needs, additional positions may be filled using this vacancy.
The Fair Chance Act (FCA) prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment. If you believe a DOL employee has violated your rights under the FCA, you may file a complaint of the alleged violation following our agency's complaint process Guidelines for Reporting Violations of the Fair Chance Act. Note: The FCA does not apply to some positions specified under the Act, such as law enforcement or national security positions.
All Department of Labor employees are subject to the provisions of the Drug-Free Workplace Program under Executive Order 12564 and Public Law 100-71.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.