ZipRecruiter

Log In

1

Computer Help Desk Jobs in Miami, FL (NOW HIRING)

Nalley Consulting

Help Desk Representative - Mid

Miami, FL · On-site

$16.75 - $21.50/hr

Help Desk Representative LCAT: Mid Location: SOUTHCOM HQ, Doral, FL / Off-site Office: U.S ... Bachelor's degree in Information Technology, Computer Science, or a related field, or three (3) ...

Nalley Consulting

Help Desk Representative - Mid

Doral, FL · On-site

$16.75 - $21.50/hr

Help Desk Representative LCAT: Mid Location: SOUTHCOM HQ, Doral, FL / Off-site Office: U.S ... Bachelor's degree in Information Technology, Computer Science, or a related field, or three (3) ...

Stefanini

Help Desk Specialist

Weston, FL

Provides technical support to the organization's internal users of computer applications and hardware (e.g., PCs, servers, mainframes). * Answers questions regarding system procedures, online ...

SOSi

Help Desk Lead with Security Clearance

Miami, FL · On-site

SOSi is seeking a Help Desk Lead to support mission requirements for a structured approach to ... Bachelor's degree in Information Technology, Computer Science, or a related field, or * five (5) ...

next page

Showing results 1-20

All JobsComputer Help Desk JobsComputer Help Desk Jobs in Miami, FL

Computer Help Desk information

See Miami, FL salary details

$12

$22

$32

How much do computer help desk jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for computer help desk in Miami, FL is $22.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $24.81 per hour, depending on experience, location, and employer.

What is the difference between Computer Help Desk vs Computer Support Specialist?

AspectComputer Help DeskComputer Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Microsoft Certified
Work EnvironmentHelp desk, call centers, on-site supportTechnical support, troubleshooting, on-site or remote
Employer & IndustryIT service providers, corporate IT departmentsIT consulting firms, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting rolesTechnical problem solving, system support

The main difference between a Computer Help Desk and a Computer Support Specialist lies in their scope and focus. Help Desk roles typically involve initial customer contact and basic troubleshooting, often in call centers or support desks. Support Specialists handle more complex technical issues, often requiring deeper technical knowledge and hands-on support. Both roles are essential in IT support, but they differ in responsibilities and work environments.

What are computer help desk professionals?

Computer help desk professionals are IT support specialists who assist users with technical issues related to computers, software, hardware, and networks. They provide support via phone, email, chat, or in-person, troubleshooting problems, answering questions, and guiding users through solutions. Help desk professionals play a crucial role in maintaining productivity by resolving technical issues promptly and ensuring systems run smoothly.

What jobs pay $10,000 a month without a degree?

In the computer help desk field, earning $10,000 a month typically requires advanced experience, certifications, or specialized skills rather than just the job title. High-paying roles may involve senior technical support, network administration, or cybersecurity positions that often demand industry certifications like CompTIA or Cisco, along with extensive experience. Entry-level help desk jobs usually pay less, but advancing into specialized or managerial roles can lead to higher salaries without a degree requirement.

What are the key skills and qualifications needed to thrive as a Computer Help Desk professional, and why are they important?

To thrive as a Computer Help Desk professional, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote desktop software, and basic networking tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These skills ensure timely support, user satisfaction, and the smooth functioning of IT systems within an organization.

Are help desk jobs still in demand?

Help desk jobs, including computer help desk roles, remain in demand as organizations continue to rely on IT support for troubleshooting hardware, software, and network issues. These positions often require strong communication skills and knowledge of common operating systems and support tools, with demand driven by ongoing technology upgrades and cybersecurity needs.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, allowing Computer Help Desk professionals to focus on more complex issues. However, AI does not fully replace human support, as many technical problems require critical thinking, customer service skills, and personalized assistance that only trained technicians can provide.

What are some common challenges faced on a computer help desk, and how can I prepare for them?

One common challenge on a computer help desk is handling multiple support requests simultaneously while maintaining a high level of customer service. You may encounter frustrated users or complex technical issues that require quick problem-solving and effective communication. Preparing by strengthening your troubleshooting skills, familiarizing yourself with common software and hardware issues, and practicing patience can help you succeed. Additionally, learning to prioritize tasks and use help desk ticketing systems efficiently will make your workflow smoother.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized roles such as senior software engineers, IT consultants, or cybersecurity experts, especially those with extensive experience or certifications. These positions typically require advanced skills, a strong professional reputation, and often involve consulting, contract work, or leadership responsibilities in technology or finance sectors.
What cities near Miami, FL are hiring for Computer Help Desk jobs? Cities near Miami, FL with the most Computer Help Desk job openings:
Computer Help Desk jobs near you
Infographic showing various Computer Help Desk job openings in Miami, FL as of June 2026, with employment types broken down into 3% As Needed, 74% Full Time, 17% Part Time, 3% Contract, and 3% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,056 per year, or $22.1 per hour.

Help Desk Representative - Mid

Nalley Consulting

Miami, FL • On-site

$16.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Join the Nalley Consulting team at Southcom HQ.
Position: Help Desk Representative
LCAT: Mid
Location: SOUTHCOM HQ, Doral, FL / Off-site
Office: U.S. SOUTHERN Command J2
Required clearance: No
Required education: Bachelor’s degree in Information Technology, Computer Science, or a related field, or three (3) years of equivalent experience in IT support.
Required Experience: 
  • Demonstrated experience in resolving Tier 1 and Tier 2 support tickets, assisting with enterprise device provisioning, and maintaining IT asset tracking systems.
  • Experience with Microsoft Windows, macOS, and cloud-based IT support tools is required.
  • Knowledge and capability to provide technical support for cloud-based and on-premises environments, ensuring timely and effective resolution of IT-related issues.
  • Must be proficient in IT troubleshooting methodologies, ticketing system usage (e.g., JIRA, ServiceNow), and customer service best practices.
  • Strong skills in incident resolution, remote desktop support, and end-user assistance are required.
Desired Qualifications:
  • CompTIA A+, ITIL Foundation Certification, or Microsoft Certified: Modern Desktop Administrator Associate.

ABOUT NALLEY CONSULTING

Nalley Consulting is a Service Disabled Veteran Owned Small Business working with prime partners to staff Department of Defense and Intelligence Community positions. Created by a U.S. Navy intelligence veteran, Nalley Consulting has grown to include multiple IDIQ vehicles in several states.

Nalley Consulting fringe benefits include:

  • Excellent medical, dental, and vision benefits
  • PTO
  • 11 paid federal holidays
  • Tuition assistance
  • Paid military-reserve leave
  • Paid parental leave for birth or adoption
  • 401k matching up to 5 percent of the base salary
  • Flex time
  • Company-paid short-term disability, long-term disability, and life insurance.

Powered by JazzHR

Haz8vCD7Vl