ZipRecruiter

Log In

1

Computer Help Desk Jobs in Chicago, IL (NOW HIRING)

1872 Consulting

Senior Service Desk Analyst

Chicago, IL · On-site

$21.25 - $28.75/hr

Assists users to resolve computer related problems such as inoperative hardware or software ... Requirements: * 3 years of experience with Service Desk or Help Desk Support * 3+ years of ...

Vomela

Service Desk Analyst I

Elk Grove Village, IL · On-site

$50K - $60K/yr

And while you're focused on creating big things for global and local brands, we will help you build ... An associate degree in the field of business administration, computer science, or management ...

Vomela

Service Desk Analyst I

Elk Grove Village, IL · On-site

$50K - $60K/yr

And while you're focused on creating big things for global and local brands, we will help you build ... An associate degree in the field of business administration, computer science, or management ...

Vomela

Service Desk Analyst I

Elk Grove Village, IL

$50K - $60K/yr

And while you're focused on creating big things for global and local brands, we will help you build ... An associate degree in the field of business administration, computer science, or management ...

Vomela

Service Desk Analyst I

Elk Grove Village, IL · On-site

$50K - $60K/yr

And while you're focused on creating big things for global and local brands, we will help you build ... An associate degree in the field of business administration, computer science, or management ...

next page

Showing results 1-20

All JobsComputer Help Desk JobsComputer Help Desk Jobs in Chicago, IL

Computer Help Desk information

See Chicago, IL salary details

$13

$23

$34

How much do computer help desk jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for computer help desk in Chicago, IL is $23.87, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $26.78 per hour, depending on experience, location, and employer.

What is the difference between Computer Help Desk vs Computer Support Specialist?

AspectComputer Help DeskComputer Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Microsoft Certified
Work EnvironmentHelp desk, call centers, on-site supportTechnical support, troubleshooting, on-site or remote
Employer & IndustryIT service providers, corporate IT departmentsIT consulting firms, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting rolesTechnical problem solving, system support

The main difference between a Computer Help Desk and a Computer Support Specialist lies in their scope and focus. Help Desk roles typically involve initial customer contact and basic troubleshooting, often in call centers or support desks. Support Specialists handle more complex technical issues, often requiring deeper technical knowledge and hands-on support. Both roles are essential in IT support, but they differ in responsibilities and work environments.

What are computer help desk professionals?

Computer help desk professionals are IT support specialists who assist users with technical issues related to computers, software, hardware, and networks. They provide support via phone, email, chat, or in-person, troubleshooting problems, answering questions, and guiding users through solutions. Help desk professionals play a crucial role in maintaining productivity by resolving technical issues promptly and ensuring systems run smoothly.

What jobs pay $10,000 a month without a degree?

In the computer help desk field, earning $10,000 a month typically requires advanced experience, certifications, or specialized skills rather than just the job title. High-paying roles may involve senior technical support, network administration, or cybersecurity positions that often demand industry certifications like CompTIA or Cisco, along with extensive experience. Entry-level help desk jobs usually pay less, but advancing into specialized or managerial roles can lead to higher salaries without a degree requirement.

What are the key skills and qualifications needed to thrive as a Computer Help Desk professional, and why are they important?

To thrive as a Computer Help Desk professional, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote desktop software, and basic networking tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These skills ensure timely support, user satisfaction, and the smooth functioning of IT systems within an organization.

Are help desk jobs still in demand?

Help desk jobs, including computer help desk roles, remain in demand as organizations continue to rely on IT support for troubleshooting hardware, software, and network issues. These positions often require strong communication skills and knowledge of common operating systems and support tools, with demand driven by ongoing technology upgrades and cybersecurity needs.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, allowing Computer Help Desk professionals to focus on more complex issues. However, AI does not fully replace human support, as many technical problems require critical thinking, customer service skills, and personalized assistance that only trained technicians can provide.

What are some common challenges faced on a computer help desk, and how can I prepare for them?

One common challenge on a computer help desk is handling multiple support requests simultaneously while maintaining a high level of customer service. You may encounter frustrated users or complex technical issues that require quick problem-solving and effective communication. Preparing by strengthening your troubleshooting skills, familiarizing yourself with common software and hardware issues, and practicing patience can help you succeed. Additionally, learning to prioritize tasks and use help desk ticketing systems efficiently will make your workflow smoother.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized roles such as senior software engineers, IT consultants, or cybersecurity experts, especially those with extensive experience or certifications. These positions typically require advanced skills, a strong professional reputation, and often involve consulting, contract work, or leadership responsibilities in technology or finance sectors.
What are the most commonly searched types of Computer Help Desk jobs in Chicago, IL? The most popular types of Computer Help Desk jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Computer Help Desk jobs? Cities near Chicago, IL with the most Computer Help Desk job openings:
Computer Help Desk jobs near you
Weekend Computer Operator

Weekend Computer Operator

Sonoma Consulting Inc.

Glenview, IL

Full-time

Posted 2 days ago

Job description

Company Description

Halo Group is a premier provider of IT talent. We place technology experts within
the teams of the world's leading companies to help them build innovative
businesses that keep them one step closer to their customers and one step
ahead of the competition. We offer a meaningful work environment for
employees, attractive and interesting engagements for consultants, and cutting-edge
digital innovation for our customers.
We delight in helping our customers execute their digital vision. Big projects or
small, Halo Group knows that by combining the highest quality talent with our
unwavering support, we will become an invaluable extension of the team. Halo
Group's experienced consultants in Detroit, Atlanta and Dallas specialize in all
areas of product/project governance, UX/UI, multi-platform applications, quality
assurance/testing, cloud computing, and data analytics.

Job Description

Job Title: Weekend Computer Operator

Location: Glenview, IL

Duration: Fulltime Permanent (Direct Hire)

The successful candidates will handle all aspects of Enterprise Command Center environment, including operating system, support systems, job flow Change, problem notification/escalation, media management, printer management, computer room physical security, and hardware/environmental monitoring. Help Desk experience and server knowledge is a strong plus.
This position is for the weekend shift working Friday thru Sunday 5:30 p.m. to 6:00 a.m.

Job Description: Candidates will have a minimum of five years Mainframe Computer Operations experience to include MVS, JES2,(in a sysplex environment), exposure to WAN, LAN interfaces, and PC software literacy. Candidates must be able to navigate through production schedules. Proficiency in BMC software (Control OMR and Control EM) is desired. Knowledge and use of WUG monitoring software is a strong plus. Working knowledge and understanding of Windows Servers, AS400 and AIX platforms are also a strong plus. Network understanding and troubleshooting is also a strong plus.

The ideal candidate must have the ability to work well under stressful, problem situations and make thoughtful decisions. Must also have the ability to identify and communicate important information to our Information Services support teams. Dependability and the ability to work in a group setting are a must.

Qualifications

Title : Weekend Computer Operator / Computer Operator / Help Desk Technician / Help desk Specialist / PC Technician 

Skills: BMC software (Control OMR and Control EM) ,  WAN, LAN interfaces.

Additional Information

Title : Weekend Computer Operator / Computer Operator / Help Desk Technician / Help desk Specialist / PC Technician 

Skills: BMC software (Control OMR and Control EM) ,  WAN, LAN interfaces.


Sonoma Consult logo

About Sonoma Consult

Sourced by ZipRecruiter

Sonoma Consult is a California based C corporation helping companies bring products to the patient by working closely with the engineering teams and the clinicians. Our goal, no matter what stage of product development, is to create and execute a plan of action to move the product through the appropriate clinical and regulatory steps. Sonoma Consult works cohesively with the engineers and physicians to translate technologies to the clinic. Our goal is to help you get the very best product to the clinic and to the market. This includes planning, execution and ensuring critical data is delivered in the right format to ensure the feedback loop to the design team ultimately delivers the most advanced technology to the patient.

Industry

Business management consulting

Company size

1 - 10 Employees

Headquarters location

Sonoma, CA, US

View All Sonoma Consult Jobs

Apply