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Computer Help Desk Representative Jobs (NOW HIRING)

Prescient Edge

Help Desk Representative

Doral, FL · On-site

$16.75 - $21.50/hr

Job Title Help Desk Representative Location Doral, FL 33122 US (Primary) Category Intelligence Job ... Bachelor's degree in Information Technology, Computer Science, or a related field, or three (3) ...

SOSi

Help Desk Representative

FL · Remote

$18 - $23/hr

SOSi is seeking a Help Desk Representative to support mission requirements for a structured ... Bachelor's degree in Information Technology, Computer Science, or a related field. Or, three (3) ...

SOSi

Help Desk Representative

FL · Remote

$18 - $23/hr

SOSi is seeking a Help Desk Representative to support mission requirements for a structured ... Bachelor's degree in Information Technology, Computer Science, or a related field. Or, three (3) ...

Russell Tobin

Help Desk Representative

South Jordan, UT · On-site

$21 - $25/hr

... Help Desk Representative in South Jordan, UT . Pay Rate Range: $21-$25/hour W2, depending on ... Install, configure, and maintain computer systems, peripherals, and applications. * Handle incoming ...

Horicon Bank

Help Desk Representative

Horicon, WI · On-site

$18.50 - $23.75/hr

The Help Desk Representative assists to ensure the efficient operation of Horicon Banks Information ... Computer systems work experience desirable. * Proficient in Microsoft Office and other computer ...

Horicon Bank

Help Desk Representative

Horicon, WI · On-site

$18.50 - $23.75/hr

The Help Desk Representative assists to ensure the efficient operation of Horicon Banks Information ... Computer systems work experience desirable. * Proficient in Microsoft Office and other computer ...

PTR Global

Help Desk Representative

Plano, TX · On-site

$16.75 - $21.75/hr

Basic computer, Windows, Microsoft Office, and networking knowledge. * Good communication and ... Previous help desk or customer-service experience is helpful but not required. 100% Remote shifts ...

Little Caesars

Help desk Representative

Detroit, MI · On-site

$17.25 - $22.25/hr

Minimum one (1) year of experience in customer service, technical support, help desk support, call center operations, or a related customer-facing environment. * Ability to work assigned schedules ...

Ilitch

Help desk Representative

Detroit, MI · On-site

$17.25 - $22.25/hr

Minimum one (1) year of experience in customer service, technical support, help desk support, call center operations, or a related customer-facing environment. * Ability toworkassigned schedules that ...

Little Caesars

Help desk Representative

Detroit, MI · On-site

$17.25 - $22.25/hr

Minimum one (1) year of experience in customer service, technical support, help desk support, call center operations, or a related customer-facing environment.Ability to work assigned schedules that ...

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How much do computer help desk representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for computer help desk representative in the United States is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

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Infographic showing various Computer Help Desk Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $41,191 per year, or $19.8 per hour.

Help Desk Representative

Doral, FL • On-site

Prescient Edge
Guided Missile and Space Vehicle Manufacturing • 51 - 200 employees
Learn more about Prescient Edgeexternal

$16.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 12 days ago

Job description

Job Title
Help Desk Representative
Location
Doral, FL 33122 US (Primary)
Category
Intelligence
Job Type
Full-Time
Career Level
Staff
Education
Bachelor's Degree
Travel
Security Clearance Required
None
Job Description
Prescient Edge is seeking a Help Desk Representative to support a Federal Government client.
Please note that the availability of this position is contingent upon contract award.
Benefits:
At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes:
  • A competitive salary with performance bonus opportunities.
  • Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage.
  • A substantial retirement plan with no vesting schedule.
  • Career development opportunities, including on-the-job training, tuition reimbursement, and networking.
  • A positive work environment where employees are respected, supported, and engaged.

Description:
  • Proposed personnel possess the knowledge and capability to provide technical support for cloud-based and on premises environments, ensuring timely and effective resolution of IT related issues.
  • Personnel must be proficient in IT troubleshooting methodologies, ticketing system usage (e.g., JIRA, ServiceNow), and customer service best practices.
  • Strong skills in incident resolution, remote desktop support, and end user assistance are required.

Job Requirements
Experience:
  • Personnel must have demonstrated experience in resolving Tier 1 and Tier 2 support tickets, assisting with enterprise device provisioning, and maintaining IT asset tracking systems.
  • Experience with Microsoft Windows, macOS, and cloud based IT support tools is required.

Education:
  • Bachelor's degree in Information Technology, Computer Science, or a related field, or three (3) years of equivalent experience in IT support.
  • Desirable but not required certifications include CompTIA A+, ITIL Foundation Certification, or Microsoft Certified: Modern Desktop Administrator Associate.

Security clearance:
  • Must be a U.S. Citizen and able to obtain a clearance.

Location:
  • Doral, Florida. (USSOUTHCOM Headquarters)

Prescient Edge is a Veteran-Owned Small Business (VOSB) founded as a counterintelligence (CI) and Human Intelligence (HUMINT) company in 2008. We are a global operations and solutions integrator delivering full-spectrum intelligence analysis support, training, security, and RD&E support solutions to the Department of Defense and throughout the intelligence community. Prescient Edge is an Equal Opportunity Employer (EEO). All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic that is protected by law. We strive to foster equity and inclusion throughout our organization because we believe that diversity of thought is critical for creating a safe and engaging work environment while also enabling the organization's success.
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About Prescient Edge

Sourced by ZipRecruiter

Prescient Edge is a prominent name in the global security industry, based out of McLean, VA, US. Established with the primary mission of harnessing science and technology for safety and security purposes, the company specializes in providing a wide range of products and services. This includes research and development, consulting, global operations support, intelligence evaluation, and advanced data solutions. These offerings make Prescient Edge an integral factor in national defense and commercial innovations.

Industry

Guided missile and space vehicle manufacturing

Company size

51 - 200 Employees

Headquarters location

McLean, VA, US

Year founded

2008

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