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Computer Help Desk Representative Jobs in Wisconsin

Help Desk Representative

Horicon, WI ยท On-site

$18.50 - $23.75/hr

Role Summary:The Help Desk Representative assists to ensure the efficient operation of Horicon ... Computer systems work experience desirable.Proficient in Microsoft Office and other computer ...

Help Desk Representative

Horicon, WI ยท On-site

$18.50 - $23.75/hr

The Help Desk Representative assists to ensure the efficient operation of Horicon Banks Information ... Computer systems work experience desirable. * Proficient in Microsoft Office and other computer ...

Help Desk

Wausau, WI ยท On-site

$21.50 - $29/hr

The Help Desk Technician at The Dirks Group provides primarily remote support to clients with ... Represent the company professionally in all interactions PROFESSIONAL DEVELOPMENT * Participate in ...

Help Desk

Wausau, WI

$21.50 - $29/hr

The Help Desk Technician at The Dirks Group provides primarily remote support to clients with ... Represent the company professionally in all interactions PROFESSIONAL DEVELOPMENT * Participate in ...

Help Desk

Wausau, WI ยท On-site

$21.50 - $29/hr

The Help Desk Technician at The Dirks Group provides primarily remote support to clients with ... Represent the company professionally in all interactions PROFESSIONAL DEVELOPMENT * Participate in ...

Technology I - Help Desk

Superior, WI ยท On-site

$19.25 - $25.75/hr

A basic knowledge of computer systems, software, and campus-wide applications with an ability to ... We are committed to building a workforce that represents a variety of backgrounds, perspectives ...

Technology I - Help Desk

Superior, WI

$19.25 - $25.75/hr

A basic knowledge of computer systems, software, and campus-wide applications with an ability to ... We are committed to building a workforce that represents a variety of backgrounds, perspectives ...

Help Desk III

Madison, WI ยท On-site

$20.25 - $27.25/hr

Configure, install, and upgrade computer hardware and software. * Provide installation ... help desk telephonic systems, incident/problem/change management systems and * other related ...

IT Help Desk Engineer | Full-Time Position Heritage Senior Living | West Allis, WI Heritage Senior ... Check computer hardware (HDD, mouse's, keyboards etc.) to ensure functionality * Setup & Assist in ...

IT Help Desk Engineer Full-Time Position Heritage Senior Living West Allis, WI Heritage Senior ... Check computer hardware (HDD, mouse's, keyboards etc.) to ensure functionality * Setup & Assist in ...

Help Desk Supervisor Job Category: Academic Staff Employment Type: Terminal (Fixed Term) Job ... Discuss with supervisor and colleagues' ideas for improving computer services * As requested, or ...

Associate's or Bachelor's degree in Information Technology, Computer Science or a related field is preferred. * 5+ years of experience in IT support, Service Desk or Help Desk operations. * 2+ years ...

Associate's or Bachelor's degree in Information Technology, Computer Science or a related field is preferred. * 5+ years of experience in IT support, Service Desk or Help Desk operations. * 2+ years ...

Help Desk Supervisor

Milwaukee, WI ยท On-site

$60 - $80/hr

Associate's or Bachelor's degree in Information Technology, Computer Science or a related field is preferred. 5+ years of experience in IT support, Service Desk or Help Desk operations. 2+ years of ...

Associate degree in IT, Computer Science, or related field * Minimum of two years' experience as a Help Desk Technician or other customer service role * Ability to diagnose and resolve basic computer ...

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Help Desk Analyst

Pleasant Prairie, WI ยท On-site

$22 - $30/hr

Provide user support and customer service on company-supported computer applications and platforms ... Follow standard help desk procedures * Identify and escalate situations requiring urgent attention ...

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Computer Help Desk Representative information

Infographic showing various Computer Help Desk Representative job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution.

Help Desk Representative

Horicon, WI โ€ข On-site

Horicon Bank
Finance and Insuranceย โ€ขย 201 - 500 employees

$18.50 - $23.75/hr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Role Summary:The Help Desk Representative assists to ensure the efficient operation of Horicon Banks Information Technology and networked software architectures that support its function. Performs basic tasks, working under the close supervision of the Information Systems Manager or other Information Technology staff. Provides technical support to internal and external customers.  Principal Duties and Responsibilities:Encourages a supportive environment reflecting our Vision, Virtues, and Mission for employees, customers, and the community.Provide internal and external support in a timely manner.Staff the Information Technology Help Desk function including answering phones and responding to emails in a timely manner on a rotating basis with other staff members. Provide on-call support after hours, on a rotating basis.Perform network and PC preventative maintenance and log activity to ensure network and data integrity. Aid in investigation of user hardware and software problems and identify their source; determine possible solutions; test and implement solutions.Assist with software and application installation, upgrades, patches, and workstation builds.Assist in periodic restore procedures.Provide training to new and existing staff.Workstation set up and replacement. Additional Duties and Responsibilities: Continuous improvement of service quality and increasing customer satisfaction goals.Document processes and procedures in the technical library for cross training.Monitor systems as needed to ensure system functionality.Update knowledge and develop professionally on a continuing basis. Participate in internal and external training and development opportunities as required.Perform other duties as may be necessary to fulfill the responsibilities of this role.Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to the AML/CFT team. Knowledge, Skills, and Abilities:High school diploma or equivalent required. Computer systems work experience desirable.Proficient in Microsoft Office and other computer software products.Time management and planning skills; ability to prioritize a diversified workload, multitask, and work effectively under deadlines.Independent problem-solving skills and ability to exercise good judgment in all areas of responsibility.Strong customer service and listening skills; ability to effectively communicate, both verbally and in writing, with employees. Working Conditions:Work is performed in a pleasant office environment with minimal chance for personal injury. Frequent mental and visual concentration is necessary for listening and responding to various situations, and computer usage. Must be able to lift and move up to 25 pounds unassisted. Some twisting, bending, and turning is required. Work hours are generally during normal business hours, with occasional overtime required. Periodic evening and weekend hours are also required. Some travel may be necessary. This role description describes the general nature and level of work performed by employee assigned to this role. It does not state or imply that these are the only duties and responsibilities assigned to the role. The employee may be required to perform other job-related duties as requested by management. All requirements are subject to change over time, and to possible modification to reasonably accommodate individuals with a disability.This role description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs to the employer and requirements of the role change.