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Computer Hardware Support Jobs in North Carolina

HCTec

IT Support Analyst I

Winston Salem, NC · On-site

Install, configure, and troubleshoot computer hardware and software, printers, and other ... On-Call IT Support rotation. Travel to client locations in the local area. Knowledge, Skills ...

Innosoul inc

Desktop Support Engineer

Raleigh, NC · On-site

Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Required 7 Years Installing and imaging new computers and loading of ...

Infojini Inc

Desktop Support Consultant

Raleigh, NC · On-site

We offer an excellent compensation package Skilled in different types of computer hardware ... Documenting process and procedures related to technical field support activities. Additional ...

STI

desktop support

Raleigh, NC · On-site

The NCDIT-Transportation organization is seeking a desktop support Expert/Specialist resource for a ... Skills include proficiencies with different types of computer hardware, software, peripherals and ...

Infojini Inc

Desktop Support

Wilson, NC · On-site

Desktop Support Location: Wilson, NC Duration:12+ months contract Customer Desktop Support - Uses ... Skilled in different types of computer hardware, software, peripherals and components, networking ...

Infojini Inc

Desktop Support

Raleigh, NC · On-site

Desktop Support Location: Raleigh NC Duration: 11+ months contract position Client : Direct Client ... Skilled in different types of computer hardware, software, peripherals and components, networking ...

Liberty Health

HELP DESK SUPPORT TECHNICIAN

Wilmington, NC · On-site

$17.25 - $23.25/hr

HELP DESK SUPPORT TECHNICIAN JOB SUMMARY: * Provide first contact and incident resolution to ... Computer hardware fundamentals including printers. * Troubleshooting simple desktop computer ...

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All JobsComputer Hardware Support JobsComputer Hardware Support Jobs in North Carolina

Computer Hardware Support information

See North Carolina salary details

$11

$19

$39

How much do computer hardware support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for computer hardware support in North Carolina is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.90 per hour, depending on experience, location, and employer.

What is computer hardware support?

Computer hardware support refers to the assistance provided to users and organizations for troubleshooting, maintaining, and repairing physical components of computers and related devices. This includes diagnosing issues with parts like motherboards, hard drives, RAM, printers, and other peripherals. Hardware support technicians help ensure that all computer equipment runs efficiently and address any malfunctions or upgrades as needed. Their work is essential for minimizing downtime and keeping technology operations smooth.

What are the key skills and qualifications needed to thrive as a computer hardware support specialist?

To thrive as a Computer Hardware Support specialist, you need strong troubleshooting abilities, knowledge of computer hardware components, and often an associate degree or relevant certifications like CompTIA A+. Familiarity with diagnostic tools, ticketing systems, and hardware imaging software is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this field. These skills are crucial for efficiently resolving technical issues and ensuring minimal downtime for end users or business operations.

What are the typical challenges faced by computer hardware support professionals, and how can they be addressed?

Computer Hardware Support professionals often encounter challenges such as diagnosing complex hardware issues, managing high-priority service requests, and keeping up with rapidly evolving technology. To address these challenges, it's important to develop strong troubleshooting skills, maintain clear communication with both users and IT teams, and participate in ongoing training to stay current with new hardware and support tools. Collaboration with colleagues and leveraging documentation or knowledge bases can also help in resolving uncommon or critical issues more efficiently.

What is the difference between Computer Hardware Support vs Computer Network Support?

AspectComputer Hardware SupportComputer Network Support
CertificationsA+ Certification, CompTIA Hardware+CCNA, CompTIA Network+
Work EnvironmentOn-site, repair shops, IT departmentsOn-site, help desks, network operations centers
Job FocusHardware installation, troubleshooting, repairsNetwork setup, maintenance, troubleshooting
Industry UsageIT support, manufacturing, retailTelecommunications, data centers, enterprise IT

While both roles support IT infrastructure, Computer Hardware Support primarily focuses on physical devices like computers and peripherals, whereas Computer Network Support specializes in maintaining and troubleshooting network systems. Both roles often require similar certifications and work environments, but their core responsibilities differ significantly.

What are popular job titles related to Computer Hardware Support jobs in North Carolina?

For Computer Hardware Support jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Computer Hardware Support jobs in North Carolina look for?

The top searched job categories for Computer Hardware Support jobs in North Carolina are:

What cities in North Carolina are hiring for Computer Hardware Support jobs?

Cities in North Carolina with the most Computer Hardware Support job openings:

Computer Hardware Support jobs near you
Infographic showing various Computer Hardware Support job openings in North Carolina as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 18% Part Time, 7% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $41,326 per year, or $19.9 per hour.

IT Support Analyst I

HCTec

Winston Salem, NC • On-site

Full-time

Posted 21 days ago

HCTec rating

7.2

Company rating: 7.2 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

137th of 226 rated it services

Job description

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will have a strong technical background, excellent problem-solving abilities, excellent communication abilities and the ability to lead projects and mentor junior team members. This is a hybrid position, including onsite support.
Essential Functions:
To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.
Provide remote and on-site technical support and assistance to end-users for hardware, software, and network-related issues.
Answer and respond to and resolve help desk requests in a timely manner.
Analyze and troubleshoot complex technical problems and provide effective solutions.
Install, configure, and troubleshoot computer hardware and software, printers, and other peripherals.
Perform routine maintenance on computer systems, such as backups and software updates.
Manage user accounts and permissions across various systems and applications.
Participate in the development and implementation of IT policies and procedures.
Document and maintain a knowledge base of common issues and solutions.
Assist with the testing and implementation of new software and hardware.
24/7 On-Call IT Support rotation.
Travel to client locations in the local area.
Knowledge, Skills, & Abilities:
Education:
Bachelor's degree in computer science, Information Technology, or related field.
2+ years of experience in IT support or related role.
Experience:
Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies.
Experience with server administration and virtualization technologies.
Excellent written and verbal communication skills
Requirements:
Ability to work independently and in a team environment.
Strong problem-solving and analytical skills.
Relevant certifications such as A+, Network+, ITIL, MCSA, CCNA, or ITIL are a plus.
Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

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