Computer Hardware Repair Jobs in Delaware (NOW HIRING)

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Provide maintenance support and repairs to production machinery, computer systems and facility for a 24hr / 7 day manufacturing operation.

Electro-Mechanical Industrial Maintenance Technician 3 - Night Shift

Shift Hours: 7:30PM - 6:00AM - Weekends are required for shutdown maintenance. Some overtime and holiday work may be required, as dictated by business needs.

Hourly Pay Rate: $30.00 - $35.00 DOE with Shift Differential of $1.25 per hour

Candidates must have experience performing electromechanical troubleshooting and maintenance of high-speed automated industrial machinery.

Primary functions: provide production support, troubleshoot technical problems, perform corrective and preventive maintenance to maximize throughput and efficiency. Additionally, performs the duties of Maintenance Technician 2 as required.

Key Duties / Responsibilities:

• Production Support (15%):
  • Respond in a timely manner to all maintenance requests on the production floor.
  • Train production technicians in the proper set-up and copy troubleshooting techniques.
  • Provide training and assistance to production technicians as needed to help maximize production output and minimize downtime through the utilization of proper production techniques and handling practices.
• Troubleshooting & Repairs (35%):
  • Effectively diagnose mechanical, electrical, network, and computer hardware/software in assigned area (facility, machinery, equipment, etc.)
  • Make timely and accurate repairs, as necessary, during production
  • Utilize illustrated parts breakdown manuals and operational manuals in the repair, modification and maintenance of equipment.
• Preventative Maintenance (35%):
  • Inspect machinery for potential problems on a daily basis.  Documents problems and schedules work/repairs as appropriate.
  • Respond to all assigned maintenance work orders in a timely manner. 
  • Responsible for performing preventive maintenance (PM) activities in accordance with the preventive maintenance plan.  These activities will be recorded using proper PM sheets.
• Administrative (10%):
  • Perform inventory control of parts and equipment used from inventory.
  • Inform Supervisor of parts and equipment used from inventory.
  • Record maintenance activities using the proper computer application or paperwork
  • Provide training and coaching to new maintenance technicians and inspects their work.
• Housekeeping/Other (5%):
  • Perform housekeeping duties required of maintenance staff including work area clean-up, machine and equipment clean-up, sweeping up after clean-up and various other general housekeeping duties as assigned.
  • Other duties as assigned

Education & Knowledge:

• High school diploma or equivalent
• Associates Degree, technical certification, or equivalent preferred
• Ability to speak and communicate effectively utilizing the English language.
• Powered Industrial Truck Certification preferred

Experience / Skills / Abilities:

• 3-5 years related electro-mechanical experience
• Extensive hands on experience and detailed knowledge of:
  • Industrial mechanical and electrical machines and systems
  • Computers hardware and software, specifically industrial controls and related I/O's
• Able to identify and perform Level A, B, & C equipment preventive maintenance.
• Able to diagnose equipment faults and malfunctions.
• Knowledge of OSHA regulations/requirements.
• Able to read and understand schematics/blueprints.
• Strong Computer literacy: Windows, Microsoft Excel, Word, Outlook, and Internet software.  Ideal candidates will have experience with Inventory Software, Manufacturing Software, and Order Processing systems.
• Must demonstrate good time management skills. 
• Plans and organizes daily work flow.
• Ability to retain knowledge of procedures and processes and understand complex instructions and multi-step procedures. 
• Willingness to attend training classes to learn or enhance skills.
• Ability to identify and resolve problems in a timely manner.
• Ability to organize work, people and materials.
• Strong written and verbal communications skills.  Ability to read and interpret documents and write routine reports.
• Intermediate math skills.  Ability to calculate area, circumference, volume, etc.
• Service-oriented personality.
• Ability to work independently on nights and weekend shifts.
• Ability to work a 12-hour rotating work schedule with call-in and overtime duties.

Supervisory Responsibility:

• None

Communication & Contacts (Internal/External):

• Informs leaders and other technicians of pertinent information and communicates to Plant personnel, leadership and other departments as necessary.
• Communicates with equipment operators to determine problems with equipment before breakdown and to determine if equipment adjustments or repairs are necessary.
• Communicates with outside vendors and various suppliers, service and maintenance providers.

Decision Making Scope:

• Often must make decisions in conjunction with department supervisors to shut down equipment, schedule repairs, request for service.

The pay range for this role at the noted location is $30.00 to $35.00 per hour. The actual rate of pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, the total compensation package may also include overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts..     

#RRDCORP

#LI-Onsite

#LI-NH1

#LI-MY1

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans