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Computer Break Fix Jobs in Philadelphia, PA (NOW HIRING)

Staffingine LLC

Desktop Support in pharma

Collegeville, PA · On-site

$20 - $25.50/hr

Perform 80% Break/Fix workload as a Lab Engineer. * Implement validated data backup solutions on ... Test and validate computer software (complete tests, write technical documentation). * Proactively ...

Capital Health (US)

IT Field Analyst I

Trenton, NJ · On-site

Required : • Associate degree in Information Technology, Computer Science, or a related field preferred. • One years' prior experience in IT desktop support, break/fix, or hardware ...

Capital Health

IT Field Analyst I

Trenton, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Computer Science, or a related field preferred. Equivalent work experience in IT support roles may be considered. Experience: One years' prior experience in IT desktop support, break/fix, or hardware ...

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All JobsComputer Break Fix JobsComputer Break Fix Jobs in Philadelphia, PA

Computer Break Fix information

See Philadelphia, PA salary details

$14

$21

$31

How much do computer break fix jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for computer break fix in Philadelphia, PA is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $22.31 per hour, depending on experience, location, and employer.

What are common challenges faced by computer break fix technicians, and how can they prepare for them?

Computer Break Fix technicians often encounter a wide range of hardware and software issues, requiring them to quickly diagnose problems and implement effective solutions. Common challenges include dealing with time-sensitive repairs, managing multiple service requests simultaneously, and staying updated on evolving technology. To prepare, technicians should continually enhance their troubleshooting skills, maintain strong organizational habits, and engage in ongoing training to keep up with new hardware and software releases. Strong communication skills are also essential for explaining technical issues to clients and collaborating with other IT team members.

What is the difference between Computer Break Fix vs Computer Support Specialist?

AspectComputer Break FixComputer Support Specialist
CertificationsBasic hardware and troubleshooting certificationsCompTIA A+, Network+ or similar
Work EnvironmentOn-site repairs, hardware troubleshootingHelp desk, remote support, on-site assistance
Job FocusFixing hardware issues, replacing partsSoftware issues, user support, troubleshooting
Industry UsageIT service providers, repair shopsCorporate IT departments, tech support companies

Computer Break Fix primarily involves hardware repairs and troubleshooting physical components, often in repair shops or on-site. Computer Support Specialists handle a broader range of issues, including software problems and user assistance, typically within organizations or via remote support. While both roles require technical skills, their focus areas and work environments differ.

What does it take to become a computer break fix technician?

A computer break fix technician typically needs a high school diploma or equivalent, technical knowledge of computer hardware and software, and troubleshooting skills. Certifications such as CompTIA A+ can improve job prospects, and hands-on experience with repairing and maintaining computers is essential.

What skills and qualifications are needed to thrive as a computer break fix technician?

To thrive as a Computer Break Fix Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with diagnostic tools, imaging software, and ticketing systems is commonly required. Excellent communication, customer service skills, and attention to detail help technicians effectively interact with clients and document repairs. These skills and qualities ensure accurate, timely problem resolution and high client satisfaction in fast-paced technical environments.

Is computer repair still in demand?

Computer Break Fix technicians are still in demand due to ongoing reliance on computers and technology in both personal and business settings. The need for hardware troubleshooting, component replacement, and basic diagnostics remains consistent, especially as devices become more complex and integrated with new technologies.

What are computer break fix services?

Computer Break Fix services refer to the repair and troubleshooting of computer hardware and software issues as they arise. Unlike managed IT services, which are proactive and ongoing, Break Fix is a reactive approach where technicians are called in only when a problem occurs. These services can include fixing hardware failures, replacing components, resolving software errors, and restoring system functionality. Break Fix is often used by businesses or individuals who prefer to pay for IT support only when a problem needs to be addressed rather than through a recurring contract.

What are popular job titles related to Computer Break Fix jobs in Philadelphia, PA?

For Computer Break Fix jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Computer Break Fix jobs in Philadelphia, PA look for?

The top searched job categories for Computer Break Fix jobs in Philadelphia, PA are:

Computer Break Fix jobs near you
Infographic showing various Computer Break Fix job openings in Philadelphia, PA as of August 2026, with employment types broken down into 84% Full Time, and 16% Contract. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $44,198 per year, or $21.2 per hour.

IT Dept - Service Support Specialist I

pcaltd

Wilmington, DE

Full-time

Re-posted 20 days ago

Job description

Role Summary

The Service Support Specialist I is responsible for providing functional Tier 2 support, managing the lifecycle of incidents and service requests, and performing effective hardware and software troubleshooting.

Key Responsibilities
  • Service Desk: Manage the incident and service request queues, ensuring adherence to Service Level Agreements (SLAs). Handle complex service requests, including advanced user provisioning and resource access modifications.
  • Incident Resolution: Resolve Tier 2 incidents involving network access (VPN/Wi-Fi), complex software installations/troubleshooting, and access to key enterprise applications.
  • Computer Break/Fix: Deliver timely and effective technical support for software malfunctions and complex hardware issues (e.g., driver conflicts, hard drive diagnostics, operating system re-imaging).
  • Monitoring & First Line of Support: Proactively monitor critical application logs and system performance metrics. Act as the initial point of contact for service alerts across networking, server, and platform teams, providing accurate triage before escalation.
  • Continuous Improvement: Identify patterns in recurring incidents and actively contribute to the Problem Management process by documenting trends for analysis.
Knowledge, Skills, and Abilities (KSAs)
  • Knowledge: Solid understanding of Active Directory/Entra ID, TCP/IP fundamentals, and troubleshooting corporate applications (e.g., ERP, CRM).
  • Skills: Proficient in using ITSM tools and remote diagnostic utilities. Strong ability to prioritize conflicting demands and manage ticket workflow effectively.
  • Training/Certifications: CompTIA A+ hardware or software, or ITIL Foundation training or certification, or
    •  Microsoft Certified: Modern Desktop Administrator Associate or equivalent is highly desired.

Work Schedule & Location

  • Schedule: Monday through Thursday, 12:00 PM – 9:00 PM; Friday, 9:00 AM – 6:00 PM.
  • Work Location: This is a 100% in-office position. Employees are expected to work on-site five days per week.

Experience

  • 1-2 year of IT Service Desk and/or IT support experience in a corporate or enterprise environment preferred.
  • Experience supporting Windows desktops, enterprise, applications, and ITSM ticketing systems is preferred.

Education:

  • High School Diploma or GED required.
  • Associate’s degree in information technology or a related field preferred.

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