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Computer Break Fix Jobs in Philadelphia, PA (NOW HIRING)

Desktop Support in pharma

Collegeville, PA · On-site

$20 - $25.50/hr

... 80% Break/Fix workload as a Lab Engineer. • Implement validated data backup solutions on ... Test and validate computer software (complete tests, write technical documentation). • ...

... basic break/fix activities, and assisting with Tier 1 incident management. Working under the ... Computer Science, or a related field (or equivalent experience). Preferred Skills and ...

... basic break/fix activities, and assisting with Tier 1 incident management. Working under the ... Computer Science, or a related field (or equivalent experience). Preferred Skills and ...

... basic break/fix activities, and assisting with Tier 1 incident management. Working under the ... Computer Science, or a related field (or equivalent experience). Preferred Skills and ...

... basic break/fix activities, and assisting with Tier 1 incident management. Working under the ... Computer Science, or a related field (or equivalent experience). Preferred Skills and ...

Required : • Associate degree in Information Technology, Computer Science, or a related field preferred. • One years' prior experience in IT desktop support, break/fix, or hardware ...

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Computer Break Fix information

See Philadelphia, PA salary details

$14

$21

$31

How much do computer break fix jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for computer break fix in Philadelphia, PA is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $22.31 per hour, depending on experience, location, and employer.

What are some common challenges faced by Computer Break Fix technicians, and how can they prepare for them?

Computer Break Fix technicians often encounter a wide range of hardware and software issues, requiring them to quickly diagnose problems and implement effective solutions. Common challenges include dealing with time-sensitive repairs, managing multiple service requests simultaneously, and staying updated on evolving technology. To prepare, technicians should continually enhance their troubleshooting skills, maintain strong organizational habits, and engage in ongoing training to keep up with new hardware and software releases. Strong communication skills are also essential for explaining technical issues to clients and collaborating with other IT team members.

What is the difference between Computer Break Fix vs Computer Support Specialist?

AspectComputer Break FixComputer Support Specialist
CertificationsBasic hardware and troubleshooting certificationsCompTIA A+, Network+ or similar
Work EnvironmentOn-site repairs, hardware troubleshootingHelp desk, remote support, on-site assistance
Job FocusFixing hardware issues, replacing partsSoftware issues, user support, troubleshooting
Industry UsageIT service providers, repair shopsCorporate IT departments, tech support companies

Computer Break Fix primarily involves hardware repairs and troubleshooting physical components, often in repair shops or on-site. Computer Support Specialists handle a broader range of issues, including software problems and user assistance, typically within organizations or via remote support. While both roles require technical skills, their focus areas and work environments differ.

What are the key skills and qualifications needed to thrive as a Computer Break Fix Technician, and why are they important?

To thrive as a Computer Break Fix Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with diagnostic tools, imaging software, and ticketing systems is commonly required. Excellent communication, customer service skills, and attention to detail help technicians effectively interact with clients and document repairs. These skills and qualities ensure accurate, timely problem resolution and high client satisfaction in fast-paced technical environments.

How do I get into computer repair?

To start a career in computer repair, gaining technical skills through certifications like CompTIA A+ and hands-on experience is essential. Familiarity with hardware components, troubleshooting, and repair tools, along with good problem-solving skills, can help you enter the field and find entry-level positions or apprenticeships.

Is computer repair still in demand?

Computer Break Fix technicians are still in demand due to ongoing reliance on computers and technology in both personal and business settings. The need for hardware troubleshooting, component replacement, and basic diagnostics remains consistent, especially as devices become more complex and require specialized skills with tools like diagnostic software and repair certifications.

What are Computer Break Fix services?

Computer Break Fix services refer to the repair and troubleshooting of computer hardware and software issues as they arise. Unlike managed IT services, which are proactive and ongoing, Break Fix is a reactive approach where technicians are called in only when a problem occurs. These services can include fixing hardware failures, replacing components, resolving software errors, and restoring system functionality. Break Fix is often used by businesses or individuals who prefer to pay for IT support only when a problem needs to be addressed rather than through a recurring contract.

How much do you make repairing computers?

Computer break fix technicians typically earn between $15 and $30 per hour, depending on experience, location, and certification level. Entry-level technicians may start at lower wages, while experienced professionals with certifications like CompTIA A+ can command higher rates. Salaries can also vary based on whether the work is freelance or employed by a company.

What is the job called when you fix computers?

The job is called a computer repair technician or PC technician. These professionals diagnose, troubleshoot, and repair hardware and software issues in computers, often using tools like diagnostic software and hardware components. Certifications such as CompTIA A+ can enhance job prospects in this field.
What are popular job titles related to Computer Break Fix jobs in Philadelphia, PA? For Computer Break Fix jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Computer Break Fix jobs in Philadelphia, PA look for? The top searched job categories for Computer Break Fix jobs in Philadelphia, PA are:
Infographic showing various Computer Break Fix job openings in Philadelphia, PA as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution, with an average salary of $44,198 per year, or $21.2 per hour.

IT Dept - Service Support Specialist I

Phillips and Cohen Associates Ltd

Wilmington, DE • On-site

$22/hr

Full-time

Posted 18 days ago


Job description

Role Summary
The Service Support Specialist I is responsible for providing functional Tier 2 support, managing the lifecycle of incidents and service requests, and performing effective hardware and software troubleshooting.
Key Responsibilities
  • Service Desk: Manage the incident and service request queues, ensuring adherence to Service Level Agreements (SLAs). Handle complex service requests, including advanced user provisioning and resource access modifications.
  • Incident Resolution: Resolve Tier 2 incidents involving network access (VPN/Wi-Fi), complex software installations/troubleshooting, and access to key enterprise applications.
  • Computer Break/Fix: Deliver timely and effective technical support for software malfunctions and complex hardware issues (e.g., driver conflicts, hard drive diagnostics, operating system re-imaging).
  • Monitoring & First Line of Support: Proactively monitor critical application logs and system performance metrics. Act as the initial point of contact for service alerts across networking, server, and platform teams, providing accurate triage before escalation.
  • Continuous Improvement: Identify patterns in recurring incidents and actively contribute to the Problem Management process by documenting trends for analysis.

Knowledge, Skills, and Abilities (KSAs)
  • Knowledge: Solid understanding of Active Directory/Entra ID, TCP/IP fundamentals, and troubleshooting corporate applications (e.g., ERP, CRM).
  • Skills: Proficient in using ITSM tools and remote diagnostic utilities. Strong ability to prioritize conflicting demands and manage ticket workflow effectively.
  • Training/Certifications: CompTIA A+ hardware or software, or ITIL Foundation training or certification, or
    • Microsoft Certified: Modern Desktop Administrator Associate or equivalent is highly desired.

Work Schedule & Location
  • Schedule: Monday through Thursday, 12:00 PM - 9:00 PM; Friday, 9:00 AM - 6:00 PM.
  • Work Location: This is a 100% in-office position. Employees are expected to work on-site five days per week.

Experience
  • 1-2 year of IT Service Desk and/or IT support experience in a corporate or enterprise environment preferred.
  • Experience supporting Windows desktops, enterprise, applications, and ITSM ticketing systems is preferred.

Education:
  • High School Diploma or GED required.
  • Associate's degree in information technology or a related field preferred.

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