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Computer Associate Jobs in New York (NOW HIRING)

City of New York

Senior Systems Administrator

Manhattan, NY · On-site

$94K - $127K/yr

NOTE: This position is open only to the current City of New York employees serving in a permanent Civil Service title of Computer Associate (Operations) or Computer Associate (Software). To be ...

City of New York

Senior Systems Administrator

Manhattan, NY · On-site

$94K - $127K/yr

NOTE: This position is open only to the current City of New York employees serving in a permanent Civil Service title of Computer Associate (Operations) or Computer Associate (Software). To be ...

City of New York

Senior Systems Administrator

Manhattan, NY · On-site

$100K - $125K/yr

This position is open only to the current City of New York employees serving in a permanent Civil Service title of Computer Associate (Operations) or Computer Associate (Software). To be considered ...

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Computer Associate information

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How much do computer associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for computer associate in New York is $16.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $17.36 per hour, depending on experience, location, and employer.

What is a computer associate?

Computer Associates are IT professionals who provide technical support, maintenance, and troubleshooting for computer systems and networks within an organization. Their responsibilities often include installing hardware and software, assisting users with technical issues, and ensuring the smooth functioning of IT infrastructure. They may also help with system upgrades, security protocols, and documentation of IT procedures. Computer Associates often work as part of an IT team and may specialize in certain systems or applications depending on the organization’s needs.

What are the key skills and qualifications needed to thrive as a computer associate, and why are they important?

To excel as a Computer Associate, you need a solid understanding of computer systems, troubleshooting, and technical support, often backed by a degree in information technology or a related field. Familiarity with operating systems (like Windows and Linux), help desk ticketing systems, and basic networking tools is essential. Strong problem-solving, communication, and customer service skills help you effectively assist users and collaborate with team members. These skills ensure efficient technical support and smooth operation of IT systems within the organization.

What are some typical challenges a computer associate might face when supporting multiple departments within an organization?

Computer Associates often work across various departments, which means they must adapt quickly to different teams’ technical needs and communication styles. Balancing competing priorities and troubleshooting a wide range of hardware and software issues can be demanding, especially when multiple service requests are urgent. Effective time management, clear communication, and a proactive approach to learning new systems are key to overcoming these challenges and providing reliable support throughout the organization.

What is the difference between Computer Associate vs Network Technician?

AspectComputer AssociateNetwork Technician
Required CredentialsAssociate degree or certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desks, technical supportNetwork infrastructure sites, data centers, client networks
Employer & Industry UsageIT firms, corporate IT departments, tech supportTelecommunications, internet service providers, enterprise networks

Computer Associates and Network Technicians often share similar certifications and work environments, focusing on supporting and maintaining computer systems and networks. However, Computer Associates typically handle broader IT support tasks, while Network Technicians specialize in network infrastructure and connectivity issues.

What are the most commonly searched types of Computer jobs in New York?

The most popular types of Computer jobs in New York are:

What cities in New York are hiring for Computer Associate jobs?

Cities in New York with the most Computer Associate job openings:

Computer Associate jobs near you
Infographic showing various Computer Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 2% Contract, and 1% Nights. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $35,087 per year, or $16.9 per hour.

COMPUTER ASSOCIATE (OPERATIONS)

Brooklyn, NY • On-site

City of New York
Public Administration • 10K+ employees
Learn more about City of New Yorkexternal

Full-time

Posted 6 days ago

City Of New York rating

7.2

Company rating: 7.2 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

628th of 858 rated public administrative organizations

Job description

Job Description

Note: This position is open only to City of New York employees serving in the permanent civil service title of COMPUTER ASSOCIATE (OPERATIONS).
The Fire Department of the City of New York (FDNY) is the largest Fire Department in the United States and universally is recognized as the world's busiest and most highly skilled emergency response agency. The Department's main goal is to provide fire protection, emergency medical care, and other critical public safety services to residents and visitors in the five boroughs. FDNY members are sworn to serve and protect life and property and the Department works to continually educate the public in fire, life safety and disaster preparedness, along with enforcing public safety codes. Since its inception in 1865, FDNY has helped lead efforts to make New York the safest big city in the nation. This accomplishment requires a steadfast and daily commitment to maintaining the Department's core values.
The Fire Department, City of New York (FDNY), seeks a full-time Computer Associate (Operations) in the Bureau of Enterprise Technology. The successful candidate will:
- Interface with FDNY personnel at all levels and collaborate with technical teams across BTDS.
- Initiate and perform scheduled operational tasks to maintain continuous service of FireCAD, EMSCAD, and other mission-critical systems.
- Monitor all primary and backup hardware, software, peripherals, and applications; promptly identify and resolve issues.
- Escalate unresolved technical issues following established escalation procedures.
- Maintain detailed logs and documentation of all support activities, incidents, and resolutions.
- Develop and manage operational templates and logs for data tracking and process improvement.
- Act as the point of contact for incoming IT-related calls, including user requests, issue reports, and system updates.
- Provide hands-on support for desktop applications, local/networked printers, and end-user hardware.
- Troubleshoot and resolve LAN/WAN issues, including hardware and software problems.
- Diagnose and repair network communication issues involving routers, hubs, switches, and modems.
- Perform routine system maintenance and adhere to IT operations best practices.
- Support systems that require 24/7 uptime, working 12.5-hour shifts (including day, night, weekends, and holidays).
COMPUTER ASSOC (OPERATIONS) - 13621

Qualifications

1. A certificate from an accredited technical school (approximately 675 hours) with a specialization in computer operations, and two years of satisfactory full-time computer operations experience, in a large-scale networked, multi- tiered, or mainframe computer environment, or two years of satisfactory data communications network experience working in a mainframe or multi-tiered computer environment; or
2. A baccalaureate degree from an accredited college or university and three years of satisfactory full-time experience as described in "1" above; or
3. A four-year high school diploma or its educational equivalent and four years of satisfactory full-time experience as described
in "1" above; or
4. A satisfactory combination of education and/or experience equivalent to "1", "2",or "3" above. However, all candidates must have at least two years of full-time experience as described in "1" above

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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