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Computer Assistant Jobs in Silvis, IL (NOW HIRING)

Heritage Tractor

Assistant Service Manager

Kewanee, IL · On-site

$60K - $70K/yr

The Assistant Service Manager will provide leadership in motivating service technicians while ... Works in a standard office environment, including consistently viewing a computer monitor and using ...

Heritage Tractor

Assistant Service Manager

Kewanee, IL · On-site

$60 - $80/hr

The Assistant Service Manager is responsible for managing the entire work order lifecycle from ... Works in a standard office environment, including consistently viewing a computer monitor and using ...

EICC

Administrative Assistant

Riverdale, IA · On-site

$19.23 - $23.08/hr

The Administrative Assistant works independently to prioritize assignments, maintain efficient ... The position requires prolonged periods of sitting at a desk and working on a computer, as well as ...

EICC

Administrative Assistant

Riverdale, IA · On-site

$19.23 - $23.08/hr

The Administrative Assistant works independently to prioritize assignments, maintain efficient ... The position requires prolonged periods of sitting at a desk and working on a computer, as well as ...

DaVita, Inc.

Administrative Assistant (PCT)

Davenport, IA · On-site

$17 - $23/hr

DaVita has an open position for an Administrative Assistant in the hospital and outpatient settings ... We seek a personable individual with excellent computer and clerical skills (Microsoft Office)

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All JobsComputer JobsComputer Assistant JobsComputer Assistant Jobs in Silvis, IL

Computer Assistant information

See Silvis, IL salary details

$31K

$44.7K

$58.8K

How much do computer assistant jobs pay per year?

As of Sep 8, 2026, the average yearly pay for computer assistant in Silvis, IL is $44,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $51,400.00 per year, depending on experience, location, and employer.

What is a computer assistant?

A computer assistant uses their technical and communication skills to help people troubleshoot problems with their computers. Sometimes referred to as technical support or customer support staff, computer assistants know about computers and the software they run. Their primary job duties include listening to customers describe the problems they are having and then walking them through a series of steps to get any issues resolved. Depending on the company you work for, you may also assist employees with their computer setups and help develop training guides. Some computer assistants work in call centers while others communicate exclusively through online chat or email. The minimum educational qualifications for this career include a high school diploma or G.E.D. certificate, although some employers may prefer you to have an associate degree in computer science and previous experience in a similar role.

What are the key skills and qualifications needed to thrive as a computer assistant, and why are they important?

To thrive as a Computer Assistant, you need strong knowledge of computer hardware, software applications, troubleshooting techniques, and typically at least an associate degree in a related field. Familiarity with operating systems, office productivity software, basic networking, and help desk ticketing systems is commonly required. Excellent communication, problem-solving abilities, and patience are valuable soft skills for this position. These skills ensure efficient technical support, minimize downtime, and foster a productive work environment.

What are some common challenges faced by computer assistants in supporting end-users, and how can they effectively address them?

Computer Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing multiple support requests simultaneously, and explaining technical concepts to users with varying levels of computer literacy. To address these challenges effectively, strong organizational and communication skills are essential. Building a knowledge base of common solutions, prioritizing tickets based on urgency, and maintaining patience and empathy with users can greatly enhance the support experience and lead to improved outcomes.

What is the difference between Computer Assistant vs Data Entry Clerk?

AspectComputer AssistantData Entry Clerk
Required CredentialsHigh school diploma; some roles may require basic IT certificationsHigh school diploma; familiarity with data management software
Work EnvironmentOffices, schools, or organizations supporting IT tasksOffices, data centers, or administrative settings
Employer & Industry UsageEducational institutions, small businesses, tech supportCorporate, healthcare, government, and administrative sectors
Common Search & ComparisonOften compared for entry-level IT support rolesCompared for administrative data handling tasks

Computer Assistants and Data Entry Clerks often share similar work environments and entry-level credentials. However, Computer Assistants typically support IT functions and troubleshooting, while Data Entry Clerks focus on inputting and managing data. Both roles are essential in administrative and organizational settings, but they serve different primary functions within organizations.

What is the easiest computer assistant job that pays well?

Entry-level computer assistant roles often involve basic technical support, data entry, or administrative tasks, which typically require minimal experience and training. These jobs can pay well depending on the employer and location, especially if they involve specialized skills like troubleshooting or familiarity with specific software. Certifications such as CompTIA A+ can enhance earning potential in technical support positions.

Where can I work with basic computer skills?

Computer assistants and similar entry-level roles often require basic computer skills such as using office software, email, and internet browsing. These jobs can be found in various settings including offices, retail stores, healthcare facilities, and educational institutions, often with minimal certification requirements and standard working hours.
More about Computer Assistant jobs

What job categories do people searching Computer Assistant jobs in Silvis, IL look for?

The top searched job categories for Computer Assistant jobs in Silvis, IL are:

What cities near Silvis, IL are hiring for Computer Assistant jobs?

Cities near Silvis, IL with the most Computer Assistant job openings:

Computer Assistant jobs near you
Infographic showing various Computer Assistant job openings in Silvis, IL as of August 2026, with employment types broken down into 66% Full Time, and 34% Part Time. Highlights an 73% In-person, and 27% Remote job distribution, with an average salary of $44,716 per year, or $21.5 per hour.

Assistant Service Manager

Kewanee, IL • On-site

Heritage Tractor
Crop Farming • 201 - 500 employees
Learn more about Heritage Tractorexternal

$60K - $70K/yr

Full-time

Re-posted 4 days ago

Heritage Tractor rating

7.5

Company rating: 7.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

103rd of 178 rated vehicle equipment hire

Job description

Purpose:
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service Manager in keeping the pipeline filled with work. The Assistant Service Manager is responsible for managing the entire work order lifecycle from opening the work order to invoicing the customer. Additionally, the Assistant Service Manager will communicate with the customer as needed with regards to quotes, job status, and scheduling. This individual may coordinate activities with other departments of the dealership to best serve the needs of the customer and employees. They may supervise technicians to ensure an excellent customer experience.
Responsibilities:
  1. Provide support in keeping the pipeline filled with work, manage customer experience to exceed benchmarks
  2. Support the execution of consistent HTI service department processes that yield high productivity, charge out efficiency, excellent expense control and an outstanding customer experience
  3. Schedule and assign jobs and work areas to employees in the service department according to their skills and knowledge
  4. Responsible for creation of a professionally prepared invoice by properly using standard job codes, service estimate texting, reviewing work orders for completeness and accuracy prior to customer billing
  5. Review work order segments and ensure they include correct parts
  6. Schedule pick-up and delivery using TMS and charges are properly charged per HTI requirements
  7. Fields internal and external customer inquiries to the Service Department
  8. Maintains Service Department filings and records related to equipment manuals
  9. Work with HTI Centralized Warranty processing to ensure warranty and/or product improvement claims are submitted within the required timeframe to receive maximum credit. Zero PIPs within 90 days of expiration is required.
  10. Support managing Work in Process (WIP) to less than 5% of Total Service Sales
  11. Monitor technician progress on jobs and engages other resources to improve job efficiency
  12. Work with Transportation Department to maintain vehicle maintenance files in accordance with DOT regulations
  13. Maintain a positive and professional working relationship with peers, management, and support personnel with a constant commitment to teamwork and exemplary customer service

Experience, Education, Skills and Knowledge:
  • Basic knowledge of accounting practices
  • Ability to use standard John Deere applications, Microsoft Office, and internet functions
  • Knowledge of office procedures
  • General understanding of mechanical/technical terms is preferred
  • High School Diploma or equivalent experience
  • Works in a standard office environment, including consistently viewing a computer monitor and using keyboard/mouse
  • Physical requirements include lifting at least 10 lbs.

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