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Computer Assistant Jobs in Lexington, MA (NOW HIRING)

Computer programing experience, including experience with Linux/UNIX systems, python/bash scripting ... Kota Chin, Research Assistant, Email: kchn11@mgh.harvard.edu Additional Job Details (if applicable)

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Computer Assistant information

See Lexington, MA salary details

$37.6K

$54.3K

$71.3K

How much do computer assistant jobs pay per year?

As of Jun 28, 2026, the average yearly pay for computer assistant in Lexington, MA is $54,265.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $62,400.00 per year, depending on experience, location, and employer.

What is the difference between Computer Assistant vs Data Entry Clerk?

AspectComputer AssistantData Entry Clerk
Required CredentialsHigh school diploma; some roles may require basic IT certificationsHigh school diploma; familiarity with data management software
Work EnvironmentOffices, schools, or organizations supporting IT tasksOffices, data centers, or administrative settings
Employer & Industry UsageEducational institutions, small businesses, tech supportCorporate, healthcare, government, and administrative sectors
Common Search & ComparisonOften compared for entry-level IT support rolesCompared for administrative data handling tasks

Computer Assistants and Data Entry Clerks often share similar work environments and entry-level credentials. However, Computer Assistants typically support IT functions and troubleshooting, while Data Entry Clerks focus on inputting and managing data. Both roles are essential in administrative and organizational settings, but they serve different primary functions within organizations.

What is the easiest computer job that pays well?

A computer assistant role is generally considered an accessible entry-level position that can pay well, especially with basic skills in software troubleshooting, data entry, and customer support. These jobs often require minimal certifications and may offer flexible schedules, making them suitable for beginners seeking decent pay.

How to become a computer assistant?

To become a computer assistant, typically you need a high school diploma or equivalent and basic knowledge of computer hardware and software. Relevant skills include troubleshooting, customer service, and familiarity with common office applications; some positions may require certifications like CompTIA A+ or similar. Gaining experience through internships or entry-level roles can also improve job prospects.

What does a computer assistant do?

A computer assistant provides technical support by troubleshooting hardware and software issues, setting up and maintaining computer systems, and assisting users with technology-related questions. They often work in office environments, using tools like diagnostic software and may require basic certifications or knowledge of operating systems and network fundamentals.

What are Computer Assistants?

Computer Assistants are professionals who provide technical support and assistance to users in using computer systems, software, and hardware. They may help with troubleshooting issues, installing and configuring programs, maintaining equipment, and ensuring that technology runs smoothly in an organization. Their role can also include answering user queries, training staff on software applications, and performing routine system maintenance. Computer Assistants are essential in keeping workplaces efficient and resolving technical problems quickly.

What Is a Computer Assistant?

A computer assistant uses their technical and communication skills to help people troubleshoot problems with their computers. Sometimes referred to as technical support or customer support staff, computer assistants know about computers and the software they run. Their primary job duties include listening to customers describe the problems they are having and then walking them through a series of steps to get any issues resolved. Depending on the company you work for, you may also assist employees with their computer setups and help develop training guides. Some computer assistants work in call centers while others communicate exclusively through online chat or email. The minimum educational qualifications for this career include a high school diploma or G.E.D. certificate, although some employers may prefer you to have an associate degree in computer science and previous experience in a similar role.

What job makes $10,000 a month without a degree?

A computer assistant typically does not earn $10,000 a month without specialized skills or certifications. High-paying roles in technology, such as software developers, cybersecurity specialists, or IT managers, often require relevant training or experience. Some freelance or entrepreneurial tech roles can reach this income level, but they usually involve significant expertise and effort.

What are some common challenges faced by Computer Assistants in supporting end-users, and how can they effectively address them?

Computer Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing multiple support requests simultaneously, and explaining technical concepts to users with varying levels of computer literacy. To address these challenges effectively, strong organizational and communication skills are essential. Building a knowledge base of common solutions, prioritizing tickets based on urgency, and maintaining patience and empathy with users can greatly enhance the support experience and lead to improved outcomes.

What are the key skills and qualifications needed to thrive as a Computer Assistant, and why are they important?

To thrive as a Computer Assistant, you need strong knowledge of computer hardware, software applications, troubleshooting techniques, and typically at least an associate degree in a related field. Familiarity with operating systems, office productivity software, basic networking, and help desk ticketing systems is commonly required. Excellent communication, problem-solving abilities, and patience are valuable soft skills for this position. These skills ensure efficient technical support, minimize downtime, and foster a productive work environment.
What are the most commonly searched types of Computer jobs in Lexington, MA? The most popular types of Computer jobs in Lexington, MA are:
What cities near Lexington, MA are hiring for Computer Assistant jobs? Cities near Lexington, MA with the most Computer Assistant job openings:
Assistant Professor of Computer IT - Cybersecurity

Other

Posted 8 days ago


Job description

Description

Who We Are:   


Are you ready to work at a dynamic institution that believes in higher education with lower obstacles? Benjamin Franklin Cummings Institute of Technology (now known as Franklin Cummings Tech) is a nationally accredited non-profit, technical college serving Eastern Massachusetts and beyond. The college was seeded in 1791 with funds from the estate of Benjamin Franklin given to the City of Boston to proliferate access to education and level the playing field for aspiring talent with meager financial means.


Today, Franklin Cummings Tech continues to build on that legacy by offering post-secondary education in high-demand technical and skilled trade fields that lead to excellent careers. With a mission to deliver transformative technical and trade education that leads to economic advancement, we offer a unique mix of certificate and degree-granting programs that appeal to enterprising students and respond to employer's demand for a well-prepared workforce. Intentional partnerships with the industries we serve coupled with high graduation and job placement rates, recently attracted the largest philanthropic gift in the history of the college from the Cummings Foundation.


Last year, Franklin Cummings Tech educated more than 1,000 learners across three student types: 1) certificate and degree seekers, 2) continuing education clients, and 3) high schoolers pursuing early college. As further evidence that our mission holds resonance, this year the college tracked a 25% year-over-year jump in fall new student enrollment and applications soared. 


We seek team members who are optimistic, entrepreneurial, data-informed, and excited about the prospect of continuing to strategically increase student success outcomes and total enrollment from 1,000 learners today to at least 1,500 learners by 2030. Join us in this mission-driven work! 


Position Overview:


Launched in Fall 2023, the Cybersecurity concentration within Computer IT offers students an associate's degree with a foundation in networking and cloud computing. The college has received a $1 million grant from Google to support our hands-on cybersecurity clinic (operated in partnership with the Black Economic Council of Massachusetts), a $350K National Science Foundation grant to support curriculum development and free certification tests for students, and a $100K grant from the Mass Tech Collaborative to place students in paid internships with Massachusetts municipal governments. 


As the program grows, we are seeking a dynamic and committed full-time professor of cybersecurity. This is a great opportunity for someone who wants to share their cyber know-how with the next generation of cybersecurity professionals.  This position begins September 1, 2026.

Requirements

Duties and Responsibilities:


Full time faculty are responsible for teaching, supporting student learning, contributing to departmental and college initiatives, and maintaining professional engagement within their field. Duties include, but are not limited to, the following:  

  • Teaching Load: Teach up to 15 contact hours each semester (typically, 3-4 courses).  Faculty are not expected to teach during the summer, unless they opt to do so and receive additional pay. 
  • Office Hours: Hold a minimum of three regular office hours each week 
  • Curriculum Development: Participate in departmental curriculum development, review, and updates to ensure courses remain current and effective. Maintain a focus on job-ready skills. 
  • Assessment and Retention: Actively participate in student learning outcome assessment and retention initiatives, including data collection, analysis, curriculum adjustments, and goal setting.  
  • Industry Engagement: Maintain active connections with industry through Business Advisory Council participation and/or other collaborations that promote student learning and career placement. Stay current in the field through professional development.  
  • Administrative Responsiveness: Respond to requests from the Department Chair and administration in a timely manner. Fulfill responsibilities promptly, including keeping appointments, attending meetings, starting classes on time, and teaching for the full scheduled class period.  
  • Student Evaluation: Evaluate student achievement and provide timely feedback, including weekly updates in Canvas. Maintain accurate student records.  
  • Student Support: Provide adequate academic support to students and maintain a respectful, professional rapport.  
  • Teaching Effectiveness: Demonstrate effective teaching as evidenced by formal Chair evaluations, including preparation, meeting course goals, organization, presentation of material, student engagement, and classroom management.  
  • Professionalism and Collaboration: Adapt to departmental needs, work collaboratively with colleagues, and maintain a professional demeanor.  
  • College Communication: Actively participate in college and departmental communications, including the use of the early alert system.  
  • College Service: Contribute to the College community through committee work, meetings, and events.  
  • Interdepartmental Collaboration: Collaborate with academic departments, Student Affairs, Career and Co-op Services, Enrollment, and Development for the mutual benefit of all.  
  • Accountability and Compliance: Maintain a culture of accountability and innovation. Follow all College policies and procedures as outlined in the College Catalog, Employee Handbook, Faculty Addendum, and Student Handbook.  
  • Other Duties: Perform additional responsibilities as assigned by the Program Chair to meet departmental needs.  

Qualifications 


Required: 

  • Bachelor's degree from an accredited college or university. 
  • At least three years professional experience in higher education or the IT industry. 
  • Expertise in cybersecurity.  
  • Able to teach most or all of the following topics: digital forensics, intrusion detection and prevention, security automation systems, cybersecurity and risk management. 
  • Security+ certification (or ability to obtain before employment starts) 
  • Strong analytical, organizational, and communication skills. 
  • A collaborative and inclusive style.  
  • Must be able to teach in person at our Roxbury campus. 

Preferred: 

  • Experience teaching cybersecurity topics. 
  • Five or more years of industry experience. 

To apply, please upload a resume and a cover letter that explains why you are qualified for this position and what makes you excited about it.