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Complex Operations Manager Jobs in Union, KY (NOW HIRING)

Pwc

Sales Operations Manager

Cincinnati, OH · On-site

$99K - $232K/yr

... Sales Operations Manager, you will play a pivotal role in our Customer Consulting practice ... teams and solving complex problems - Coaching and mentoring team members to leverage their ...

Posted today

QQR

Dispatch Operations Manager

Blue Ash, OH · On-site

$65K - $100K/yr

QQR brings disciplined execution to complex supply chains across automotive, manufacturing ... Job Overview The Dispatch Operations Manager is a full-time, on-site role within QQR Transport ...

QQR

Dispatch Operations Manager

Cincinnati, OH · On-site

$65K - $100K/yr

QQR brings disciplined execution to complex supply chains across automotive, manufacturing ... Job Overview The Dispatch Operations Manager is a full-time, on-site role within QQR Transport ...

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All JobsComplex Operations JobsComplex Operations Manager JobsComplex Operations Manager Jobs in Union, KY

Complex Operations Manager information

See Union, KY salary details

$28.4K

$58.1K

$108.5K

How much do complex operations manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for complex operations manager in Union, KY is $58,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $71,000.00 per year, depending on experience, location, and employer.

What does a complex operations manager do?

A Complex Operations Manager oversees the daily operations of multiple departments or business units within a large organization or facility. Their role involves coordinating resources, streamlining processes, and ensuring that all teams work efficiently to meet organizational goals. They often manage budgets, implement policies, resolve operational issues, and lead cross-functional teams. This position requires strong leadership, problem-solving, and organizational skills to handle complex and dynamic environments.

What are the key skills and qualifications needed to thrive as a complex operations manager?

To thrive as a Complex Operations Manager, you need strong leadership, analytical thinking, process optimization expertise, and a relevant degree (often in business, engineering, or operations management). Familiarity with ERP systems, Lean Six Sigma certification, and advanced data analysis tools are typically required. Exceptional communication, problem-solving, and adaptability help you manage diverse teams and drive continuous improvement. These skills ensure operational efficiency, effective resource management, and the ability to navigate and resolve multifaceted challenges in dynamic environments.

What are some common challenges faced by a complex operations manager, and how can they be effectively addressed?

A Complex Operations Manager often navigates challenges such as coordinating cross-functional teams, managing shifting priorities, and ensuring smooth communication among multiple departments. Balancing operational efficiency with strategic goals requires adaptability and strong problem-solving skills. Proactive planning, clear delegation, and regular team meetings can help address these challenges, while leveraging data-driven decision-making ensures continuous improvement. Building strong relationships with stakeholders also supports smoother operations and more effective issue resolution.

What is the difference between Complex Operations Manager vs Operations Supervisor?

AspectComplex Operations ManagerOperations Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP or Six Sigma are commonUsually requires a high school diploma or associate degree; some roles prefer management or business courses
Work EnvironmentOversees multiple departments or locations, managing complex processes and teamsManages daily operations within a specific team or department
Employer & Industry UsageCommon in manufacturing, logistics, and large-scale service industriesFound across various industries, including retail, manufacturing, and healthcare

The Complex Operations Manager focuses on overseeing multiple complex processes and teams, often requiring advanced certifications and strategic planning. In contrast, the Operations Supervisor handles daily operational tasks within a specific area, with less emphasis on certifications. Both roles are vital in ensuring smooth operations but differ mainly in scope and level of responsibility.

How much should a complex operations manager be paid?

The salary for a complex operations manager typically ranges from $70,000 to $130,000 annually, depending on factors such as industry, location, experience, and company size. Higher salaries are common in large organizations or in regions with a higher cost of living, and certifications like PMP can influence compensation.

Is a complex operations manager a high paying job?

A complex operations manager typically earns a higher-than-average salary due to the seniority and responsibility involved in overseeing multiple departments and processes. Compensation varies based on industry, location, and experience, but it is generally considered a well-paying management role. Advanced skills in logistics, leadership, and problem-solving are often required.

What job categories do people searching Complex Operations Manager jobs in Union, KY look for?

The top searched job categories for Complex Operations Manager jobs in Union, KY are:

What cities near Union, KY are hiring for Complex Operations Manager jobs?

Cities near Union, KY with the most Complex Operations Manager job openings:

Complex Operations Manager jobs near you
Infographic showing various Complex Operations Manager job openings in Union, KY as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $58,113 per year, or $27.9 per hour.

Operations Manager

Cincinnati, OH • On-site

Divisions Maintenance Group
See more jobs at Divisions Maintenance Groupexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Divisions Maintenance Group rating

6.5

Company rating: 6.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Description
Title: Operations Manager
Reports To: GTM Department Leader
Department: GTM
Location: Cincinnati, OH
Position Status: Salary Exempt
About DMG:
Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.
We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of "Uninterrupted Peace of Mind."
DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.
Job Summary:
The Operations Manager (OM) serves as a strategic operational partner to the department leader, responsible for driving consistent execution, service excellence, and operational performance across assigned strategic accounts and teams. This role provides senior-level operational oversight, manages high-impact customer and ticket escalations, and ensures effective workload distribution across Account Executives (AEs) in training and Associate Operations Managers (AOMs).
The OM plays a critical leadership role in developing early-career talent, supporting succession planning, and maintaining operational discipline at scale. This position balances hands-on operational management with strategic planning, data-driven decision-making, and cross-functional collaboration to support account growth, customer satisfaction, and KPI achievement.
What You'll Do:
  • Act as a strategic operational advisor and support partner to the department leader, providing insight, recommendations, and execution support for key initiatives, staffing strategies, and account priorities.
  • Provide operational leadership across assigned strategic accounts, ensuring consistent execution, adherence to client requirements, and achievement of service-level agreements and KPIs.
  • Own and manage high-level ticket and customer escalations, serving as the primary escalation point for complex, high-impact issues and ensuring timely resolution and stakeholder alignment.
  • Oversee workload planning and load balancing across Account Executives (AEs) in training and Associate Operations Managers (AOMs) by monitoring volume, capacity, and coverage, and proactively adjusting assignments to maintain service levels and operational resilience.
  • Directly manage and mentor AOMs and AEs during their training period, providing coaching, performance feedback, and development guidance to build operational readiness and leadership capability.
  • Ensure consistent onboarding, training reinforcement, and performance management for early-career and in-training employees, with a focus on accountability, engagement, and long-term development.
  • Partner closely with AOMs and Operations peers to execute operational plans, identify performance gaps, and implement corrective actions or process improvements.
  • Lead or support cross-functional operational initiatives, collaborating with Field teams, service providers, and internal stakeholders to deliver scalable solutions and improve service delivery.
  • Support strategic customer relationships by participating in executive-level communications and Top-to-Top meetings with senior customer leadership as requested.
  • Analyze operational productivity, quality, and financial performance data to identify trends, risks, and opportunities, and translate insights into actionable improvements.
  • Drive continuous improvement by identifying inefficiencies, recommending solutions, and leading or supporting the implementation of process, technology, and workflow enhancements.
  • Reinforce a customer-focused, solutions-oriented culture by modeling urgency, ownership, professionalism, and sound risk management in all interactions.
  • Support change management initiatives and help ensure operational readiness during periods of growth, peak demand, or organizational change.
  • Other duties as assigned by management.

What You Need:
  • Bachelor's degree preferred in Business Administration, Operations Management, Management, Supply Chain, Facilities Management, or a related field, or equivalent relevant work experience.
  • 5+ years of related experience in operations management, service delivery, sales support, facilities maintenance, or service provider environments, including direct customer interaction and leadership responsibility for teams delivering services.
  • Proven experience leading, coaching, and developing team members, including early-career, in-training, or first-time contributors, with a focus on performance, accountability, and engagement.
  • Strong operational and strategic mindset, with the ability to manage day-to-day execution while maintaining alignment with broader goals, KPIs, customer expectations, and business impact.
  • Demonstrated ability to manage complex escalations, assess risk, make sound decisions under pressure, and escalate appropriately while aligning with department leadership.
  • Proven ability to prioritize and manage multiple workstreams, tickets, projects, and initiatives simultaneously in a fast-paced environment.
  • Strong problem-solving and critical-thinking skills, with the ability to quickly evaluate options, anticipate downstream impacts, and implement effective solutions.
  • Attention to detail balanced with a big-picture perspective on service delivery, customer experience, operational efficiency, and scalability.
  • Experience partnering cross-functionally and communicating effectively with internal stakeholders, Field teams, customers, and service providers at all levels, including senior leadership.
  • Ability to improve operational processes while meeting or exceeding Customer KPIs within established budget thresholds.
  • Strong analytical skills with the ability to compile, interpret, and act on operational and performance data.
  • Excellent written and verbal communication skills, with the ability to clearly convey expectations, feedback, priorities, and status updates to diverse audiences.
  • Strong working knowledge of Microsoft Office applications including Excel, Word, PowerPoint, SharePoint, Teams, and Outlook. CRM experience is a plus.
  • Ability to quickly learn and adopt new technology platforms and operational systems.
  • Availability to be on call during peak operational periods as required.
  • Willingness to travel for business needs related to account support, customer engagement, or growth initiatives when required.
  • Ability to manage the stress of a fast-paced environment.
  • Ability to meet the in-person requirements of the team and/or business needs.

What You'll Get:
At DMG, you'll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.
Some of our many benefits include:
  • Health, dental and vision coverage on day 1.
  • Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
  • Paid Primary and Secondary Caregiver leave.
  • Employee Assistance Program to assist with everyday challenges.
  • Paid time off to volunteer.

Divisions Maintenance Group is an equal opportunity employer.

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