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Complex Operations Manager Jobs in Chicago, IL (NOW HIRING)

Premier Service

Senior Operations Manager

Crete, IL · On-site

Ability to analyze complex data, make informed decisions, and implement effective solutions ... Knowledge of CRM systems and operational management software. * Certifications in business ...

Premier Service

Senior Operations Manager

Crete, IL · On-site

$100K/yr

Ability to analyze complex data, make informed decisions, and implement effective solutions ... Knowledge of CRM systems and operational management software. * Certifications in business ...

Premier Service

Senior Operations Manager

Crete, IL · On-site

$100K - $115K/yr

Ability to analyze complex data, make informed decisions, and implement effective solutions ... Knowledge of CRM systems and operational management software. * Certifications in business ...

InterPark

EVENING OPERATIONS MANAGER

Chicago, IL · On-site

... complex, high volume parking properties. We are always on the lookout for enthusiastic and ... Role Summary The Operations Manager reports to the Division General Manager or Market Officer and ...

JLL

Global Operations Manager

Chicago, IL · Remote

$84K - $109K/yr

Proven track record of leading process improvement initiatives and delivering measurable operational efficiencies in complex, matrixed organizations. * Strong project management skills with ...

Braze

Senior Business Operations Manager

Chicago, IL · Hybrid

$118K - $186K/yr

Drive high-impact strategic initiatives using program management best practices, ensuring complex ... Streamline core operational processes and infrastructure by evaluating and implementing AI tools ...

Hallcon

Senior Manager Rail Operations

Chicago, IL · On-site

Manage complex operational deployments and projects to optimize driver, fleet, and operational resources * Lead client operations discussions and strategic outcomes * Actively identify process ...

hallcon

Senior Manager Rail Operations

Chicago, IL · On-site

Manage complex operational deployments and projects to optimize driver, fleet, and operational resources * Lead client operations discussions and strategic outcomes * Actively identify process ...

Alma Lasers

Service Operations Manager

Buffalo Grove, IL · On-site

$115K - $135K/yr

Service Operations Manager Location: Onsite Reports to: Director, Service This position is required ... resolution of complex equipment issues. * Research and resolve repair issues through direct ...

Braze

Senior Business Operations Manager

Chicago, IL · On-site

Drive high-impact strategic initiatives using program management best practices, ensuring complex ... Streamline core operational processes and infrastructure by evaluating and implementing AI tools ...

Alma Lasers

Service Operations Manager

Buffalo Grove, IL · On-site

$115K - $150K/yr

Service Operations Manager Location: Onsite Reports to: Director, Service Salary Range: $115,000 ... resolution of complex equipment issues. * Research and resolve repair issues through direct ...

Adyen

Project Operations Manager

Chicago, IL · On-site

$145K - $190K/yr

As an expert in driving complex technical and operational roll-outs, you will interact and ... Manage the project lifecycle from start to finish, ensuring that our clients are fully prepared to ...

Saltbox

Location Operations Manager

Elmhurst, IL

... complex scenarios, and key relationship moments. * Resolve member escalations directly, billing ... operational standards by building the systems and holding accountability, not by managing the day ...

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Showing results 21-40

All JobsComplex Operations JobsComplex Operations Manager JobsComplex Operations Manager Jobs in Chicago, IL

Complex Operations Manager information

See Chicago, IL salary details

$31.9K

$65.4K

$122.1K

How much do complex operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for complex operations manager in Chicago, IL is $65,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $79,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a complex operations manager?

To thrive as a Complex Operations Manager, you need strong leadership, analytical thinking, process optimization expertise, and a relevant degree (often in business, engineering, or operations management). Familiarity with ERP systems, Lean Six Sigma certification, and advanced data analysis tools are typically required. Exceptional communication, problem-solving, and adaptability help you manage diverse teams and drive continuous improvement. These skills ensure operational efficiency, effective resource management, and the ability to navigate and resolve multifaceted challenges in dynamic environments.

What are some common challenges faced by a complex operations manager, and how can they be effectively addressed?

A Complex Operations Manager often navigates challenges such as coordinating cross-functional teams, managing shifting priorities, and ensuring smooth communication among multiple departments. Balancing operational efficiency with strategic goals requires adaptability and strong problem-solving skills. Proactive planning, clear delegation, and regular team meetings can help address these challenges, while leveraging data-driven decision-making ensures continuous improvement. Building strong relationships with stakeholders also supports smoother operations and more effective issue resolution.

What is the difference between Complex Operations Manager vs Operations Supervisor?

AspectComplex Operations ManagerOperations Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP or Six Sigma are commonUsually requires a high school diploma or associate degree; some roles prefer management or business courses
Work EnvironmentOversees multiple departments or locations, managing complex processes and teamsManages daily operations within a specific team or department
Employer & Industry UsageCommon in manufacturing, logistics, and large-scale service industriesFound across various industries, including retail, manufacturing, and healthcare

The Complex Operations Manager focuses on overseeing multiple complex processes and teams, often requiring advanced certifications and strategic planning. In contrast, the Operations Supervisor handles daily operational tasks within a specific area, with less emphasis on certifications. Both roles are vital in ensuring smooth operations but differ mainly in scope and level of responsibility.

What does a complex operations manager do?

A Complex Operations Manager oversees the daily operations of multiple departments or business units within a large organization or facility. Their role involves coordinating resources, streamlining processes, and ensuring that all teams work efficiently to meet organizational goals. They often manage budgets, implement policies, resolve operational issues, and lead cross-functional teams. This position requires strong leadership, problem-solving, and organizational skills to handle complex and dynamic environments.
What are popular job titles related to Complex Operations Manager jobs in Chicago, IL? For Complex Operations Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Complex Operations Manager jobs in Chicago, IL look for? The top searched job categories for Complex Operations Manager jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Complex Operations Manager jobs? Cities near Chicago, IL with the most Complex Operations Manager job openings:
Complex Operations Manager jobs near you
Infographic showing various Complex Operations Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,369 per year, or $31.4 per hour.

Senior Operations Manager

Premier Service

Crete, IL • On-site

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Job description

About Premier

Premier is a leading landscape company dedicated to transforming outdoor spaces and nurturing a culture of respect, safety, and growth. From residential gardens to large-scale commercial projects, our team brings craftsmanship and care to every job.


Position Overview

The Senior Operations Manager is responsible for overseeing all aspects of multiple branch operations and the performance of Senior Field Operations Managers. This leadership role focuses on driving financial and operational performance, optimizing profitability, and fostering a culture of accountability and excellence. The ideal candidate is a results-oriented professional with a proven track record of managing multi-functional teams and delivering strong business outcomes.


Key Responsibilities


Leadership and Team Management

  • Provide strategic direction and support to Senior Field Operations Managers
  • Assist with recruitment, training, and professional development needs for branch employees.
  • Foster a collaborative and high-performance culture, ensuring alignment with company values and goals.
  • Conduct regular performance evaluations and provide actionable feedback to improve individual and team performance.

Operational Oversight

  • Ensure operational excellence across Maintenance, Enhancement, Snow, and Construction divisions through effective delegation and oversight of Senior Field Operations Managers.
  • Establish and monitor key performance indicators (KPIs) to assess operational efficiency and customer satisfaction.
  • Collaborate with the operations team to address escalations, resolve challenges, and implement process improvements.

Financial Management

  • Oversee the branch's financial performance, including budgeting, forecasting, and expense management.
  • Monitor profitability by analyzing revenue, costs, and margins, and implementing measures to achieve financial targets.
  • Review financial reports with senior leadership, highlighting branch performance and opportunities for improvement.
  • Ensure compliance with financial policies and procedures.

Strategic Planning and Execution

  • Assist with and execute a strategic plan for the branch that aligns with the organization's overall objectives.
  • Lead the branch's efforts in market analysis, competitive positioning, and strategic decision-making.
  • Identify opportunities to streamline operations and improve efficiency across departments.

Safety and Compliance

  • Ensure all operations adhere to company safety standards and industry regulations.
  • Promote a safety-first culture by enforcing safety protocols and conducting regular audits.
  • Stay up-to-date with regulatory changes and ensure branch compliance.

Qualifications

  • 8+ years of experience in operations or branch management, with at least 3 years in a leadership role.
  • Proven ability to manage multi-functional teams and drive business growth.
  • Strong financial acumen and experience managing budgets, profitability, and financial reporting.
  • Excellent interpersonal, communication, and negotiation skills.
  • Ability to analyze complex data, make informed decisions, and implement effective solutions.

Preferred Qualifications

  • Experience in the landscaping, construction, or facilities management industry.
  • Knowledge of CRM systems and operational management software.
  • Certifications in business management, operations, or project management.

Compensation and Benefits

  • Competitive salary (100K to 115 depending on Experience) with performance-based incentives.
  • Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Opportunities for professional development and advancement.

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