Complex Operations Manager Jobs in Bangor, PA (NOW HIRING)

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This position reports to:
Operations Manager

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In this role, you will establish and maintain a quality culture in Electrification Installation Products, controlling quality with systems, tools, and teams to exceed customer expectations while ensuring sustainable operations. Reporting to the Plant General Manager and a key member of the plant leadership team, you will be accountable for driving product and process quality and operational improvements to ensure our continued compliance with ISO9001:2015 quality management system standard and regulations within the plant.

The work model for this role is: Onsite.

Key Responsibilities

• Maintain and continuously improve a Quality organization structure capable of supporting the strategic initiatives of the plant and lead the efforts to integrate quality needs into the development of short- and long-range strategic business plans.
• Provide Quality interface and expertise between the operation and its customers to proactively identify or anticipate their needs and expectations and ensure they are understood and satisfied; Includes the complaint management system and the corrective/preventive action process related to customer issues, and the coordination of customer visits and audits.
• Lead operations initiatives in the development, implementation, and improvement of the Quality Management Systems throughout the organization; Provide advanced quality planning support in the development and launch of new products, processes and services.
• Lead the internal Quality System Audit program and manage the corrective action system in conjunction with the management review process.
• Analyze key organizational quality metrics and perform periodical reviews to evaluate results and establish action plans to close the gaps.

Qualifications

• Bachelor's degree in engineering is required, preferably Electrical, Mechanical or Industrial related curriculum; Master's degree is a plus.
• 5+ years of experience in Quality Engineering, preferably in a complex, made-to-order, high volume manufacturing environment.
• Must have at least 3 years of Quality team leadership experience with demonstrated capability to provide effective employee coaching, development, and performance management.
• Direct experience in obtaining and maintaining ISO 9001:2015 Standard Certification is highly desirable.
• Lean Six Sigma Green Belt certification. Black Belt is a plus.
• Strong ability to collaborate closely with peer members of the leadership team is required, including: Engineering, Operations, Materials Management, Finance and Finance, and will help drive continuous process improvement initiatives.
• ISO 9001 QMS Lead Auditor Certification; NQA-1 Lead Auditor Certification; IPC-A-610 and/or IPC-J-STD-001 Certification; ASQ CQE or CQM is preferred.
• Candidates must already have work authorization that would permit them to work for ABB in the US.

More about us

ABB Installation Products Division (formerly Thomas & Betts) helps manage the connection, protection and distribution of electrical power from source to socket. The Division's products are engineered to provide ease of installation and perform in demanding and harsh conditions, helping to ensure safety and continuous operation for utilities, businesses and people around the world.

The Commercial Essentials product segment includes electrical junction boxes, commercial fittings, strut and cable tray metal framing systems for commercial and residential construction. The Premier Industrial product segment includes multiple product lines, such as Ty-Rap® cable ties, T&B Liquidtight Systems® protection products, PVC coated and nylon conduit systems, power connection and grounding systems, and cable protection systems of conduits and fittings for harsh and industrial applications.

The Division also manufactures solutions for medium-voltage applications used in the utility market under its marquee brands including ElastimoldTM reclosers and switchgear, capacitor switches, current limiting fuses, HomacTM distribution connectors, Hi-Tech ValiantTM full-range current limiting fuse for fire mitigation, faulted current indicators and distribution connectors, cable accessories and apparatus with products for overhead and underground distribution. Manufacturing includes made-to-stock and custom-made solutions.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

What's in it for you

We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You'll be part of a team that values your voice and celebrates your progress.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their - sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com . Resumes and applications will not be accepted in this manner. #LI-Onsite

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $100,500 and $160,800 annually and is eligible for a short-term incentive plan/annual bonus.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus.
• Vision benefit.
• Company paid life insurance (2X base pay).
• Company paid AD&D (1X base pay).
• Voluntary life and AD&D - 100% employee paid up to maximums.
• Short Term Disability - up to 26 weeks - Company paid.
• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance.
• Paid Parental Leave.
• Employee Assistance Program.
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption.
• Employee discount program.

Retirement

• 401k Savings Plan with Company Contributions.
• Employee Stock Acquisition Plan (ESAP).

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $100,500 and $160,800 annually and is eligible for a short-term incentive plan/annual bonus.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.