... operational unit. As a member of the Asset leadership team, lead cross-functionally with management ... Ability to lead, organize and direct complex activities in a broad cross-functional setting.
... operational unit. As a member of the Asset leadership team, lead cross-functionally with management ... Ability to lead, organize and direct complex activities in a broad cross-functional setting.
Position Summary WSP is seeking a Back Office Operations Manager to lead day-to-day operations for a high-volume customer service organization supporting complex, transaction-based services. The ...
Position Summary WSP is seeking a Back Office Operations Manager to lead day-to-day operations for a high-volume customer service organization supporting complex, transaction-based services. The ...
... complex, transaction-based services. The Contact Center Manager is accountable for delivering ... Operational Leadership & Service Delivery * Lead end-to-end contact center operations across ...
... complex, transaction-based services. The Contact Center Manager is accountable for delivering ... Operational Leadership & Service Delivery * Lead end-to-end contact center operations across ...
This is not a traditional management role or a governance-only position. We are looking for a ... Partner with IT teams to identify operational gaps, strengthen systems, troubleshoot complex issues ...
This is not a traditional management role or a governance-only position. We are looking for a ... Partner with IT teams to identify operational gaps, strengthen systems, troubleshoot complex issues ...
Job Overview The Operations Business Process Manager is responsible for managing end-to-end supply ... Collaborative, adaptable, and solutions-oriented approach to complex problems * Professionalism ...
Job Overview The Operations Business Process Manager is responsible for managing end-to-end supply ... Collaborative, adaptable, and solutions-oriented approach to complex problems * Professionalism ...
Senior Healthcare Cybersecurity & Operations Manager (Hybrid Role)
Portsmouth, NH · On-site +1
$113K - $152K/yr
This is not a traditional management role or a governance-only position. We are looking for a ... Partner with IT teams to identify operational gaps, strengthen systems, troubleshoot complex issues ...
Senior Healthcare Cybersecurity & Operations Manager (Hybrid Role)
Portsmouth, NH · On-site +1
$113K - $152K/yr
This is not a traditional management role or a governance-only position. We are looking for a ... Partner with IT teams to identify operational gaps, strengthen systems, troubleshoot complex issues ...
Operations Program Manager III - Radio Frequency Effects with Security Clearance
Merrimack, NH · On-site
General Responsibilities The Operations Program Manager is responsible for coordinating all ... and resolution of a complex product base, and supply chain initiatives * Requires strong ...
Operations Program Manager III - Radio Frequency Effects with Security Clearance
Merrimack, NH · On-site
General Responsibilities The Operations Program Manager is responsible for coordinating all ... and resolution of a complex product base, and supply chain initiatives * Requires strong ...
... operational excellence. * Escalate highly complex reimbursement issues appropriately while ... Manage staffing models and labor utilization to meet patient demand while maintaining productivity ...
... operational excellence. * Escalate highly complex reimbursement issues appropriately while ... Manage staffing models and labor utilization to meet patient demand while maintaining productivity ...
... operational excellence. * Escalate highly complex reimbursement issues appropriately while ... Manage staffing models and labor utilization to meet patient demand while maintaining productivity ...
... operational excellence. * Escalate highly complex reimbursement issues appropriately while ... Manage staffing models and labor utilization to meet patient demand while maintaining productivity ...
Manager, Medicaid Value-Based Care Operations
Concord, NH · On-site
$54K - $159K/yr
... based operational strategies. This work results in initiatives that significantly impact ... Assists in managing the day-to-day complex business consultation services to support the ...
Manager, Medicaid Value-Based Care Operations
Concord, NH · On-site
$54K - $159K/yr
... based operational strategies. This work results in initiatives that significantly impact ... Assists in managing the day-to-day complex business consultation services to support the ...
This is a hands-on leadership role where you'll manage people, processes, and performance while ... Support technicians with complex diagnostics and repair decisions * Coordinate parts, tooling, and ...
Posted today
This is a hands-on leadership role where you'll manage people, processes, and performance while ... Support technicians with complex diagnostics and repair decisions * Coordinate parts, tooling, and ...
Posted today
This is a hands-on leadership role where you'll manage people, processes, and performance while ... Support technicians with complex diagnostics and repair decisions * Coordinate parts, tooling, and ...
This is a hands-on leadership role where you'll manage people, processes, and performance while ... Support technicians with complex diagnostics and repair decisions * Coordinate parts, tooling, and ...
eSports Operations Specialist
$16.05 - $26.37/hr
Ability to manage complex operational systems and meet multiple deadlines * Commitment to customer service and team-oriented leadership * Ability to supervise, mentor, and develop student staff
eSports Operations Specialist
$16.05 - $26.37/hr
Ability to manage complex operational systems and meet multiple deadlines * Commitment to customer service and team-oriented leadership * Ability to supervise, mentor, and develop student staff
Director, Operations
Milford, NH · On-site
Prime Responsibilities and Major Factors in Evaluating Performance: 1. Production Management ... complex requirements. We consider applicants for all positions without regard to race, color ...
Director, Operations
Milford, NH · On-site
Prime Responsibilities and Major Factors in Evaluating Performance: 1. Production Management ... complex requirements. We consider applicants for all positions without regard to race, color ...
... delivering operational excellence across a complex, market-based distribution network serving ... This role reports to theRegional General Manager, Canada-Northeast. Key Responsibilities * Provide ...
... delivering operational excellence across a complex, market-based distribution network serving ... This role reports to theRegional General Manager, Canada-Northeast. Key Responsibilities * Provide ...
... delivering operational excellence across a complex, market-based distribution network serving ... This role reports to theRegional General Manager, Canada-Northeast. Key Responsibilities * Provide ...
... delivering operational excellence across a complex, market-based distribution network serving ... This role reports to theRegional General Manager, Canada-Northeast. Key Responsibilities * Provide ...
Manager, AECO Resource Management
$99K - $137K/yr
In this strategic role, you will lead a dedicated operational team and collaborate with senior ... Key Exciting Responsibilities Spearhead resource strategy and allocation across complex, high-value ...
Manager, AECO Resource Management
$99K - $137K/yr
In this strategic role, you will lead a dedicated operational team and collaborate with senior ... Key Exciting Responsibilities Spearhead resource strategy and allocation across complex, high-value ...
Director, Operations - Franklin
Franklin, NH · On-site
$130 - $160/hr
... Management, or a related field; equivalent senior‑level industry experience may be considered. * 10+ years of progressive leadership experience in large‑scale, complex manufacturing operations ...
Director, Operations - Franklin
Franklin, NH · On-site
$130 - $160/hr
... Management, or a related field; equivalent senior‑level industry experience may be considered. * 10+ years of progressive leadership experience in large‑scale, complex manufacturing operations ...
Site Manager - Pemigwasset
Franklin, NH · On-site
... complex. This may include a large campground or day use area, or a cluster of campgrounds and use areas. The Site Manager reports directly to an Operations/General Manager, and is responsible for ...
Site Manager - Pemigwasset
Franklin, NH · On-site
... complex. This may include a large campground or day use area, or a cluster of campgrounds and use areas. The Site Manager reports directly to an Operations/General Manager, and is responsible for ...
... Management, or a related field; equivalent seniorlevel industry experience may be considered. * 10+ years of progressive leadership experience in large-scale, complex manufacturing operations ...
... Management, or a related field; equivalent seniorlevel industry experience may be considered. * 10+ years of progressive leadership experience in large-scale, complex manufacturing operations ...
Complex Operations Manager information
What are the key skills and qualifications needed to thrive as a complex operations manager?
What are some common challenges faced by a complex operations manager, and how can they be effectively addressed?
What is the difference between Complex Operations Manager vs Operations Supervisor?
| Aspect | Complex Operations Manager | Operations Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like PMP or Six Sigma are common | Usually requires a high school diploma or associate degree; some roles prefer management or business courses |
| Work Environment | Oversees multiple departments or locations, managing complex processes and teams | Manages daily operations within a specific team or department |
| Employer & Industry Usage | Common in manufacturing, logistics, and large-scale service industries | Found across various industries, including retail, manufacturing, and healthcare |
The Complex Operations Manager focuses on overseeing multiple complex processes and teams, often requiring advanced certifications and strategic planning. In contrast, the Operations Supervisor handles daily operational tasks within a specific area, with less emphasis on certifications. Both roles are vital in ensuring smooth operations but differ mainly in scope and level of responsibility.
What does a complex operations manager do?
- Director Legal Operations
- Flexible People Operations Manager
- Logistical Operations Manager
- Vehicle Operations Manager
- Project Manager Operations
- External Operations Manager
- Freelance Operations Leadership Program Nucor
- Senior Helicopter Operations Manager
- Business Operation Manager
- Operations Performance Manager

Lonza rating
8.3
Based on 42 frontline employees who took The Breakroom Quiz
24th of 86 rated pharmaceutical
Job description
At Lonza, we invest in great people. We encourage our employees to challenge themselves and we offer an environment that fosters creativity and success. Headquartered in Basel, Switzerland, we operate production, R&D, and business sites around the world, including Europe, North America, and Asia.
Job Description
Job Description
Job Description Summary
The Engineering Operations Manageris an integral member of the Asset Leadership team and a regular participant in asset and functional strategy setting. The BP is responsible for creating and maintaining a comprehensive resource plan and schedule for their assigned area of functional expertise. They are the accountable person for the delivery of designated functional services to the Asset and ensure that defined performance levels are met. Working in collaboration with other BPs they are responsible for the arrangements to provide SME and additional capacity resources to support the asset on an as needed basis. BPs will drive continuous improvement activities, strategy development and delivery, as well as supporting organizational development and provide cultural leadership. Responsible for attracting and retaining skilled talent; training and encouraging a team-centric environment that improves business performance. Must be capable of motivating others, creating a positive work climate where inter-departmental collaboration, coaching and performance feedback are continuous. Capable of clearly assigning objectives, clearly setting and measuring and monitoring progress, marshaling resources and handling competing priorities. Experienced at establishing clear directions, leading others and bringing out their best.
- Provide functional expertise to the Asset Operations Head in order to achieve production plan achievement. Lead the functional department, managing safety, quality, compliance and efficient, product delivery, batch release, and cost efficiency. Regularly communicate with other functional Business Partners to share best practices and allocate needed SME resources.
- Participate in site strategy decisions as a part of the asset leadership team for the assigned operational unit. As a member of the Asset leadership team, lead cross-functionally with management, support departments, and customers to achieve site vision and strategy.
- Ensure that the manufacturing facility is in a continuous state of readiness for production and GMP audits.
- Supervise, train and mentor the functional team, create a high-performance team that emphasizes strengths-based execution, accountability, open communication, people development and continuous improvement. Focus on people development, identification and development of successors and High Potentials.
Skills
• Able to manage multiple cross-functional teams simultaneously.
• Ability to work inter-departmentally and with customers.
• High level of suite specific operations and technical skills.
• Demonstrates role model EPS behaviors- eg3 way communication, questioning attitude
• Demonstrate ability for effective Planning, Organizing and Controlling competency
• Demonstrate sound decision making, considering broad scope of factors
- Ability to communicate effectively at all levels in verbal and written form.
- Ability to effectively prioritize and direct tasks in a fast-paced environment is critical.
- The employee is living the cultural beliefs with the flexibility to adapt to changing business priorities. Is open to and actively seeks out feedback on their performance and translates that feedback into action.
- Ability to lead, organize and direct complex activities in a broad cross-functional setting. Ability to integrate broader teams to ensure singular focus.
Experience
Strong experience in manufacturing with some experience and expertise in delivering functional services and expertise to support manufacturing. Prior GMP experience and API manufacturing experience strongly preferred. Requires excellent project and program management skills with systematic approaches to problem solving. Must be able to break down complex problems and tasks into activities capable of being performed by personnel.
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Lonza
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