Director, Business Operations Apply now Job no: 503148 College / VP Area: College of Engineering ... Independently resolve complex administrative procedural problems in all financial management ...
Director, Business Operations Apply now Job no: 503148 College / VP Area: College of Engineering ... Independently resolve complex administrative procedural problems in all financial management ...
Senior Manager Sales Operations, North America
Wilmington, DE · On-site
$140K - $160K/yr
The Sr. Manager, Sales Operations, NA is the operational backbone of a ~$620M commercial business ... Turn large, complex datasets into clear, compelling narratives that the field can act on * Leverage ...
Senior Manager Sales Operations, North America
Wilmington, DE · On-site
$140K - $160K/yr
The Sr. Manager, Sales Operations, NA is the operational backbone of a ~$620M commercial business ... Turn large, complex datasets into clear, compelling narratives that the field can act on * Leverage ...
Senior Manager Sales Operations, North America
$140K - $160K/yr
The Sr. Manager, Sales Operations, NA is the operational backbone of a ~$620M commercial business ... Turn large, complex datasets into clear, compelling narratives that the field can act on * Leverage ...
Senior Manager Sales Operations, North America
$140K - $160K/yr
The Sr. Manager, Sales Operations, NA is the operational backbone of a ~$620M commercial business ... Turn large, complex datasets into clear, compelling narratives that the field can act on * Leverage ...
General Manager - GROWMARK FS, LLC. - DE, PA, NJ, NY Company: GROWMARK FS LLC State: DE GROWMARK FS ... Strong financial and business acumen with experience leading large, complex operations * Background ...
General Manager - GROWMARK FS, LLC. - DE, PA, NJ, NY Company: GROWMARK FS LLC State: DE GROWMARK FS ... Strong financial and business acumen with experience leading large, complex operations * Background ...
Deputy Director of Economic Forecasting and Tax Policy Analysis
Wilmington, DE · On-site
$92K - $138K/yr
... management and delivery of the State's economic forecasting, tax policy analysis, and revenue ... Directs the daily, complex operations of a specialized economic and fiscal policy team, which ...
Deputy Director of Economic Forecasting and Tax Policy Analysis
Wilmington, DE · On-site
$92K - $138K/yr
... management and delivery of the State's economic forecasting, tax policy analysis, and revenue ... Directs the daily, complex operations of a specialized economic and fiscal policy team, which ...
... Manager to lead GROWMARK FS (GFS), a multi-state retail business serving customers across the ... Strong financial and business acumen with experience leading large, complex operations * Background ...
... Manager to lead GROWMARK FS (GFS), a multi-state retail business serving customers across the ... Strong financial and business acumen with experience leading large, complex operations * Background ...
General Manager - GROWMARK FS, LLC. - DE, PA, NJ, NY
Milford, DE · On-site
$275K/yr
... Manager to lead GROWMARK FS (GFS), a multi-state retail business serving customers across the ... Strong financial and business acumen with experience leading large, complex operations * Background ...
General Manager - GROWMARK FS, LLC. - DE, PA, NJ, NY
Milford, DE · On-site
$275K/yr
... Manager to lead GROWMARK FS (GFS), a multi-state retail business serving customers across the ... Strong financial and business acumen with experience leading large, complex operations * Background ...
... complex administrative, data analytical, and planning functions. Major Responsibilities: * Assist the Associate State Director SBDC in administering the operational management of the statewide ...
... complex administrative, data analytical, and planning functions. Major Responsibilities: * Assist the Associate State Director SBDC in administering the operational management of the statewide ...
... complex administrative, data analytical, and planning functions. Major Responsibilities: * Assist the Associate State Director SBDC in administering the operational management of the statewide ...
... complex administrative, data analytical, and planning functions. Major Responsibilities: * Assist the Associate State Director SBDC in administering the operational management of the statewide ...
Plant Manager
$120K - $140K/yr
Significant experience leading cross-functional teams and managing complex manufacturing operations. Technical & Business Skills Expertise in lean manufacturing, Six Sigma, and enterprise resource ...
Quick apply
Plant Manager
$120K - $140K/yr
Significant experience leading cross-functional teams and managing complex manufacturing operations. Technical & Business Skills Expertise in lean manufacturing, Six Sigma, and enterprise resource ...
Manager, Project Management | Retail Bank Operations Case Capital One, a Fortune 500 company and ... Leading moderate to large complex projects and programs by providing strategic direction to ...
Manager, Project Management | Retail Bank Operations Case Capital One, a Fortune 500 company and ... Leading moderate to large complex projects and programs by providing strategic direction to ...
Operations Support Manager
Wilmington, DE · On-site
What the Operations Support Manager does at Worldwide This role helps enable communication ... of complex issues that have become business blockers or helping ensure a fast turnaround for ...
Operations Support Manager
Wilmington, DE · On-site
What the Operations Support Manager does at Worldwide This role helps enable communication ... of complex issues that have become business blockers or helping ensure a fast turnaround for ...
Deputy Director of Economic Forecasting and Tax Policy Analysis
Dover, DE · On-site
$112K - $146K/yr
... for the operational management and delivery of the State's economic forecasting, tax policy ... daily, complex operations of a specialized economic and fiscal policy team, which includes ...
Deputy Director of Economic Forecasting and Tax Policy Analysis
Dover, DE · On-site
$112K - $146K/yr
... for the operational management and delivery of the State's economic forecasting, tax policy ... daily, complex operations of a specialized economic and fiscal policy team, which includes ...
Program Manager
Dover, DE · On-site
The incumbent plans and directs the day-to-day operation of the program to ensure the achievement ... Ability to organize, analyze, and systematically utilize complex information and data. Ability to ...
Program Manager
Dover, DE · On-site
The incumbent plans and directs the day-to-day operation of the program to ensure the achievement ... Ability to organize, analyze, and systematically utilize complex information and data. Ability to ...
Program Manager
Wilmington, DE · On-site
$26.86/hr
The incumbent plans and directs the day-to-day operation of the program to ensure the achievement ... Ability to organize, analyze, and systematically utilize complex information and data. Ability to ...
Program Manager
Wilmington, DE · On-site
$26.86/hr
The incumbent plans and directs the day-to-day operation of the program to ensure the achievement ... Ability to organize, analyze, and systematically utilize complex information and data. Ability to ...
The role involves writing complex SQL to access data in our warehouse, while also building and ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...
The role involves writing complex SQL to access data in our warehouse, while also building and ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...
Marketing Operations Analyst
Milford, DE · On-site
The role involves writing complex SQL to access data in our warehouse, while also building and ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...
Marketing Operations Analyst
Milford, DE · On-site
The role involves writing complex SQL to access data in our warehouse, while also building and ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...
The role involves writing complex SQL to access data in our warehouse, while also building and ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...
The role involves writing complex SQL to access data in our warehouse, while also building and ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...
Marketing Operations Analyst
Smyrna, DE · On-site
The role involves writing complex SQL to access data in our warehouse, while also building and ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...
Marketing Operations Analyst
Smyrna, DE · On-site
The role involves writing complex SQL to access data in our warehouse, while also building and ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...
Marketing Operations Analyst
Dover, DE · On-site
The role involves writing complex SQL to access data in our warehouse, while also building and ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...
Marketing Operations Analyst
Dover, DE · On-site
The role involves writing complex SQL to access data in our warehouse, while also building and ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...
Complex Operations Manager information
What are the key skills and qualifications needed to thrive as a Complex Operations Manager, and why are they important?
What are some common challenges faced by a Complex Operations Manager, and how can they be effectively addressed?
What jobs pay 4000 a week without a degree?
What are the 5 P's of operations management?
What is the highest salary of an operations manager?
What other jobs can an operations manager do?
What is the difference between Complex Operations Manager vs Operations Supervisor?
| Aspect | Complex Operations Manager | Operations Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like PMP or Six Sigma are common | Usually requires a high school diploma or associate degree; some roles prefer management or business courses |
| Work Environment | Oversees multiple departments or locations, managing complex processes and teams | Manages daily operations within a specific team or department |
| Employer & Industry Usage | Common in manufacturing, logistics, and large-scale service industries | Found across various industries, including retail, manufacturing, and healthcare |
The Complex Operations Manager focuses on overseeing multiple complex processes and teams, often requiring advanced certifications and strategic planning. In contrast, the Operations Supervisor handles daily operational tasks within a specific area, with less emphasis on certifications. Both roles are vital in ensuring smooth operations but differ mainly in scope and level of responsibility.
What does a Complex Operations Manager do?

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Job description
Apply now Job no: 503148
College / VP Area: College of Engineering
Work type: Staff
Location: Newark, DE
Categories: Full Time, Program/Project Management
Curious about the full value of working at UD? In addition to salary, our Total Rewards benefits and Compensation Estimator give you a clear view of the complete package.
Pay Grade: 32E
Context of Job:
The Director, Business Operations works closely the Budget, Planning, Office of Research Administration, Procurement & Financial Processing, and Information Technology units in the College of Engineering to analyze and maintain oversight for all CCM administrative support functions.
The Director, Business Operations supervises Manager, Business Operations, Financial Analyst, and Financial Specialist and provides oversight to the Lab Coordinator II and Lab Coordinator. The Director, Business Operations manages the necessary administrative support to more than 250 affiliated faculty, professional researchers, graduate and undergraduate students and visiting scholars engaged in large (multi-year, multi-million dollar) research programs and has responsibility for over $17M in annual research expenditures and over $35M in active contracts.
- Manage and direct all administrative functions, including, but not limited to, financial operations, research budget administration, and, in collaboration with the Manager of Composite Technology, the facility management for CCM.
- Actively participate in strategic planning and decision-making, focusing on budget planning, as part of the Center leadership team.
- Interpret accounting principles and ensure that the general accounting records and controls are maintained in compliance with the expectations of the College of Engineering, the University of Delaware, and the sponsoring agencies.
- Independently resolve complex administrative procedural problems in all financial management categories. Develop strategic and technical plans for implementing and completing special financial management projects and reports generated using various data sources and techniques.
- Participate in the planning and coordinating the development of comprehensive operating budgets and annual program plans for over 200 active research programs and center/departmental accounts.
- Oversee the approval and processing of revenue, expenditure, and position control documents, salary updates, ledger, account maintenance, ensuring compliance with University, State, and Federal policies and regulations, while maintaining appropriate internal control safeguards.
- Maintain the CCM's staff organizational structure to effectively accomplish the center's needs, goals and objectives.
- Review changes in State and Federal laws, procedures and accounting practices, and make recommendations for or implement changes following institutional policy.
- Oversight of CCM's contracts, grants and special funds.
- Liaison between CCM and the College of Engineering in budget-related activity.
- Ensure that the design of all accounting computer programs, documentation, and ad hoc financial reports are produced accurately and timely, utilizing complex electronic financial information from university databases.
- Responsible for providing expert advice and consultation to faculty concerning contracts, grant proposal submission, and award management.
- Act as liaison between faculty, principal investigators and the University Research Office on contracts and grant issues.
- Manage CCM's Export Control/Controlled Unclassified Information (CUI) program to include maintenance of the Standard Operating Procedure, employee training and development, write, review, and audit of Technology Control Plans. Utilize software to identify debarred persons and export-controlled/CUI technology. Write publication waiver letters as required. Interface, as required, with UD Regulatory Affairs Director of Research Security, University Public Safety, and US Federal Bureau of Investigation officers.
- Supervise Manager, Business Operations, Financial Analyst and Financial Specialist in the daily functions of CCM office management and research budget administration.
- Serve on University and College of Engineering committees.
- Perform job-related duties as requested by the Director.
- Bachelor's degree in accounting, business administration, or related field and six years of progressively responsible job-related experience or equivalent combination of education and relevant experience. Extended experience in financial management, research budget administration, reporting and ongoing professional training.
- Skill in budget preparation and management with the ability to develop financial tools, plans, and manage resources.
- Ability to analyze statistical data and generate ad-hoc reports that are meaningful and understandable to those not familiar with the data being reported.
- Ability to use advanced techniques in spreadsheet and database management (Excel/Access), preferably experience with PeopleSoft and UD Financial systems with query writing and report generations using a variety of data sources.
- Ability to develop financial plans and analyze budgetary expenditures to comply with approved policies and procedures.
- Ability to work independently and handle multiple tasks simultaneously.
- Strong organizational and independent decision-making skills.
- Ability to interpret, adapt and apply guidelines and procedures.
- Ability to perform statistical analysis in order to satisfy a range of informational requirements.
- Skill in examining and re-engineering operations and procedures formulating policy and developing and implementing new strategies and procedures.
- Ability to plan, organize, implement, evaluate and modify administrative support needs.
- Effective communication skills.
- Ability to supervise and train assigned staff including organizing, prioritizing, and scheduling work assignments.
- Effective leadership, team building and collaboration skills.
- Ability to develop, plan, and implement short- and long-range goals.
- Demonstrates an understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures, and backgrounds.
- Committed to fostering a workplace culture of belonging, where diversity is celebrated, and equity is a core value.
Notice of Non-Discrimination and Equal Opportunity
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.
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