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Complex Operations Manager Jobs in Newark, DE (NOW HIRING)

Proven ability to lead leaders, manage complex operations, and balance competing priorities in a fastpaced, highvolume environment. * 3+ years of management experience, retail management preferred

Proven ability to lead leaders, manage complex operations, and balance competing priorities in a fast-paced, high-volume environment. * 3+ years of management experience, retail management preferred

Proven ability to lead leaders, manage complex operations, and balance competing priorities in a fast‑paced, high‑volume environment. * 3+ years of management experience, retail management ...

You will collaborate closely with the Senior Manager of Marketing Operations to execute tactically complex, cross-department and interdepartmental initiatives that require strategic coordination and ...

Operations Manager 1

New Castle, DE · On-site

$65K - $70K/yr

Whether managing complex supply chains or providing streamlined warehousing solutions, our goal is ... Position Overview The Operations Manager oversees all warehouse operations, including Import ...

Operations Manager 1

New Castle, DE · On-site

$65K - $70K/yr

Whether managing complex supply chains or providing streamlined warehousing solutions, our goal is ... Position Overview The Operations Manager oversees all warehouse operations, including Import ...

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Complex Operations Manager information

See Newark, DE salary details

$30.3K

$62K

$115.9K

How much do complex operations manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for complex operations manager in Newark, DE is $62,038.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $75,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Complex Operations Manager, and why are they important?

To thrive as a Complex Operations Manager, you need strong leadership, analytical thinking, process optimization expertise, and a relevant degree (often in business, engineering, or operations management). Familiarity with ERP systems, Lean Six Sigma certification, and advanced data analysis tools are typically required. Exceptional communication, problem-solving, and adaptability help you manage diverse teams and drive continuous improvement. These skills ensure operational efficiency, effective resource management, and the ability to navigate and resolve multifaceted challenges in dynamic environments.

What are some common challenges faced by a Complex Operations Manager, and how can they be effectively addressed?

A Complex Operations Manager often navigates challenges such as coordinating cross-functional teams, managing shifting priorities, and ensuring smooth communication among multiple departments. Balancing operational efficiency with strategic goals requires adaptability and strong problem-solving skills. Proactive planning, clear delegation, and regular team meetings can help address these challenges, while leveraging data-driven decision-making ensures continuous improvement. Building strong relationships with stakeholders also supports smoother operations and more effective issue resolution.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in a manufacturing or service environment. Understanding and balancing these P's is essential for effective operations leadership and continuous improvement.

How much should an operations manager get paid?

The average salary for a Complex Operations Manager varies based on industry, experience, and location, but typically ranges from $70,000 to $120,000 annually. Senior roles with extensive experience or in high-cost areas can earn over $150,000. Compensation often includes benefits such as bonuses, health insurance, and professional development opportunities.

What jobs pay $500,000 a year in the US?

In the US, high-level executive roles such as CEOs, CFOs, and other C-suite positions often reach or exceed $500,000 annually, especially in large corporations. Certain specialized professions like investment bankers, successful entrepreneurs, and top-tier surgeons can also earn this level of income, often supplemented by bonuses, stock options, or profit sharing. For a Complex Operations Manager, reaching this salary typically requires extensive experience, leadership in large organizations, and advanced skills in operations management and strategic planning.

What other jobs can an operations manager do?

An operations manager can transition into roles such as project manager, supply chain manager, or business analyst, leveraging skills in process improvement, leadership, and strategic planning. They may also move into executive positions like director of operations or COO, often requiring experience in managing teams and optimizing organizational efficiency.

What is the difference between Complex Operations Manager vs Operations Supervisor?

AspectComplex Operations ManagerOperations Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP or Six Sigma are commonUsually requires a high school diploma or associate degree; some roles prefer management or business courses
Work EnvironmentOversees multiple departments or locations, managing complex processes and teamsManages daily operations within a specific team or department
Employer & Industry UsageCommon in manufacturing, logistics, and large-scale service industriesFound across various industries, including retail, manufacturing, and healthcare

The Complex Operations Manager focuses on overseeing multiple complex processes and teams, often requiring advanced certifications and strategic planning. In contrast, the Operations Supervisor handles daily operational tasks within a specific area, with less emphasis on certifications. Both roles are vital in ensuring smooth operations but differ mainly in scope and level of responsibility.

What does a Complex Operations Manager do?

A Complex Operations Manager oversees the daily operations of multiple departments or business units within a large organization or facility. Their role involves coordinating resources, streamlining processes, and ensuring that all teams work efficiently to meet organizational goals. They often manage budgets, implement policies, resolve operational issues, and lead cross-functional teams. This position requires strong leadership, problem-solving, and organizational skills to handle complex and dynamic environments.
Infographic showing various Complex Operations Manager job openings in Newark, DE as of June 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $62,038 per year, or $29.8 per hour.
Operations Manager

Full-time

Posted 9 days ago


CarMax rating

8.0

Company rating: 8.0 out of 10

Based on 366 frontline employees who took The Breakroom Quiz

26th of 714 rated retailers


Job description

6001 - Newark - 2070 Stafford Way, Newark, Delaware, 19711CarMax, the way your career should be! 

Position Overview

As an Operations Manager in Training, you will play a key role in leading and shaping the Service Operations Department at one or more assigned CarMax locations. This structured development program equips you with the tools and leadership skills needed to manage operations effectively. Training includes learning the roles and responsibilities of Service Operations, mastering end-to-end production processes such as inventory management and cosmetic/mechanical repair, and completing CarMax's Senior Management Development Program. You'll collaborate with Sales, Business Office, and Purchasing teams to deliver an exceptional customer and associate experience while driving operational excellence. If you're ready to lead, innovate, and grow, this is your opportunity to make a meaningful impact at CarMax.

Why CarMax?

At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars - and it's our associates that help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you're advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

  • Serve as a Senior Manager on the store leadership team, providing strategic leadership and direction across Service Operations, including reconditioning, cosmetic, production, and automotive service functions.
  • Directly and indirectly lead multiple managers and a large frontline workforce, with accountability for staffing, performance management, associate development plans, succession planning, and engagement tools.
  • Own operational execution through detailed oversight of key performance metrics (KPMs), production capacity, quality, cycle time, and cost controls, using data and trend analysis to drive continuous improvement.
  • Maintain full financial accountability, including P&L ownership, expense management, labor optimization, and productivity targets aligned to business plans.
  • Champion process improvement initiatives and company programs, ensuring consistent execution and alignment with CarMax operational standards.
  • Responsible for the Environmental, Health and Safety (EH&S) program for your department and/or location, including but not limited to self-inspections, hazardous waste disposal, workplace safety, and PPE.

Required Qualifications

  • Ability to interpret and maintain accurate data records
  • Completion of CarMax-provided training in Inventory, Cosmetic, and Production processes
  • Strong multi-tasking skills and ability to make independent, critical business decisions
  • Proven ability to lead leaders, manage complex operations, and balance competing priorities in a fastpaced, highvolume environment.
  • 3+ years of management experience, retail management preferred
  • Ability to work in indoor/outdoor environments with a flexible rotating schedule, including nights, weekends, holidays, and 12-hour shifts, plus occasional travel for meetings and training
  • Willingness to work at multiple locations or relocate
  • Internal candidates must successfully complete SMDP before applying

Preferred Qualifications

  • Bachelor's Degree

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future- for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.


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