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Complex General Manager Jobs in Scranton, PA (NOW HIRING)

... Chain, or general business preferred The Ability to troubleshoot errors and execute corrective actions Vendor Management skills Strong communication skills, to be able to present complex data ...

This roleis responsible foranalyzing large and complex data sets,identifyingtrends and performance ... Partner with Operations Managers, General Managers, Engineering leadership, Finance, Business ...

Senior Accountant

Cresco, PA · Hybrid

$72K - $91K/yr

... and performing complex account reconciliations to ensure the general ledger is accurate and ... Fixed Asset Management: Oversee the fixed asset ledger, including tracking asset additions ...

Promptly inform the Lead PSAP Supervisor and PSAP Manager of any calls that may have been ... Use logic and reasoning to analyze, understand and evaluate complex situations. Establish and ...

Senior Accountant

Cresco, PA · On-site

$72K - $91K/yr

... and performing complex account reconciliations to ensure the general ledger is accurate and ... Fixed Asset Management: Oversee the fixed asset ledger, including tracking asset additions ...

Showing results 41-60

Complex General Manager information

See Scranton, PA salary details

$29.7K

$64.4K

$108.9K

How much do complex general manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for complex general manager in Scranton, PA is $64,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $73,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a complex general manager?

To thrive as a Complex General Manager, you need strong leadership, financial acumen, and extensive experience in operations management, typically supported by a relevant bachelor's degree. Familiarity with property management systems (PMS), budgeting tools, and industry-specific software is essential. Outstanding interpersonal skills, strategic thinking, and the ability to manage multiple teams set successful candidates apart. These skills ensure effective oversight of complex operations, drive profitability, and foster a positive work environment across multiple properties or business units.

How does a complex general manager typically balance the needs of multiple properties while maintaining consistent operational standards?

A Complex General Manager oversees several properties within a portfolio, which can present the challenge of ensuring each location operates efficiently and upholds consistent quality standards. This usually involves implementing standardized procedures, regularly visiting each property, and maintaining frequent communication with individual property managers. The role requires strong organizational and delegation skills to address unique challenges at each site while aligning everyone toward shared business goals. Collaboration with department heads and cross-property teams is essential to foster best practices and create a unified guest experience across the complex.

What is the difference between Complex General Manager vs Hotel Director?

AspectComplex General ManagerHotel Director
CredentialsTypically requires a hospitality management degree and extensive experience in hotel operationsOften requires similar credentials, including hospitality degrees and leadership experience
Work EnvironmentOversees multiple hotel properties or a large resort complexManages a single hotel property or a specific hotel department
Employer & Industry UsageCommon in large hotel chains, resorts, and hospitality groupsUsed within hotel operations, especially in large or luxury hotels

The Complex General Manager oversees multiple properties or a large resort, focusing on overall operations and strategic management. In contrast, a Hotel Director manages a single hotel, concentrating on daily operations and guest satisfaction. While both roles require hospitality expertise, the scope and scale differ significantly.

What complex general manager makes the most money?

The highest-paid complex general managers typically work in large, high-revenue industries such as hospitality, retail, or real estate, often managing multiple properties or locations. Salaries can exceed $150,000 annually, with additional bonuses and profit-sharing opportunities based on performance and experience. Advanced certifications and extensive management experience can also contribute to higher compensation levels.

What job categories do people searching Complex General Manager jobs in Scranton, PA look for?

The top searched job categories for Complex General Manager jobs in Scranton, PA are:

What cities near Scranton, PA are hiring for Complex General Manager jobs?

Cities near Scranton, PA with the most Complex General Manager job openings:

Infographic showing various Complex General Manager job openings in Scranton, PA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $64,368 per year, or $30.9 per hour.

Account Manager - Commercial Insurance

Insurance Office of America

Kingston, PA • On-site

$80K - $90K/yr

Full-time

Medical, Retirement

Re-posted 20 days ago


Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 315 rated insurance


Job description

Job Description:

Title: Account Manager - Commercial Lines

Remote: candidates residing in Eastern or Central Time Zones

Supporting: IOA - Charleston | Book Focus: General, Property | Requirement: active P&C license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role:Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.


Key Responsibilities:

  • Technical Competence: Maintain technical competence and industry expertise.

  • Team Leadership: Direct daily activities of the account management team.

  • Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.

  • Policy Management: Manage policy expirations and renewals.

  • Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

  • Activity Monitoring:Monitor and maintain activity/suspense to ensure timely completion.

  • Communication:Maintain frequent, transparent communication with the account team regarding workload status and any issues.

  • Service Excellence:Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.

  • Policy Compliance:Stay updated on company policies and procedures.

  • Continuous Improvement:Seek and adopt best practices to improve individual and team performance.

  • Champion IOA Values:Demonstrate integrity and leadership.


Ideal Candidate Qualifications:

  • 3+ years of account management experience, or 5+ years in the insurance industry

  • Thorough knowledge of insurance brokerage and client needs

  • Required active licensing; professional designation (CIC or equivalent) preferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service, communication, multitasking, and organizational skills

  • Proficiency in MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect (Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is $80,000.00 - $90,000.00 annually depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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