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Complex Claims Director Jobs in Baton Rouge, LA (NOW HIRING)

HUB

Property Claims Leader

Baton Rouge, LA · On-site

$150K - $160K/yr

Engagement toassistlocal claimconsultantin managing a complex claim. Will not take over handling ... Build trust with external and internal management teams through direct interactions and ...

Gallagher

Client Service Leader

Baton Rouge, LA

You'll work closely with the Branch Client Service Director and Branch Manager to align team goals ... Bachelor's degree with 5+ years client service and/or claims management experience -OR- * High ...

Gallagher

Client Manager

Baton Rouge, LA · On-site

Bachelor's degree with 3+ years client service and/or claims management experience -OR- * High ... The ability to explain complex insurance solutions in simple terms. * A proactive approach to ...

State of Louisiana

Accountant 1 - 3

Baton Rouge, LA

$3.3K - $6.5K/mo

This position performs complex analytical, reconciliation, and reporting duties associated with ... Analyzes funding sources, allocates direct and indirect costs, prepares federal cash claims, and ...

State of Louisiana

Accountant 1 - 3

Baton Rouge, LA · On-site

$3.3K - $6.5K/mo

This position performs complex analytical, reconciliation, and reporting duties associated with ... Analyzes funding sources, allocates direct and indirect costs, prepares federal cash claims, and ...

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All JobsComplex Claims JobsComplex Claims Director JobsComplex Claims Director Jobs in Baton Rouge, LA

Complex Claims Director information

See Baton Rouge, LA salary details

$80.2K

$121.8K

$170.9K

How much do complex claims director jobs pay per year?

As of Jul 28, 2026, the average yearly pay for complex claims director in Baton Rouge, LA is $121,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,300.00 and $135,400.00 per year, depending on experience, location, and employer.

What is the difference between Complex Claims Director vs Claims Manager?

AspectComplex Claims DirectorClaims Manager
CredentialsTypically requires a professional insurance certification (e.g., CPCU, ARM) and extensive industry experienceOften requires relevant insurance licenses and several years of claims handling experience
Work EnvironmentStrategic leadership in large insurance companies or third-party administrators, overseeing complex claimsDay-to-day claims processing and team supervision within insurance companies or agencies
Employer & Industry UsageCommonly found in large insurers, TPA firms, and corporate risk managementWidely used across insurance carriers, agencies, and claims departments

The Complex Claims Director focuses on managing and overseeing complex, high-value claims and strategic claims operations, often at a senior level. In contrast, Claims Managers handle daily claims processing, team supervision, and operational tasks. Both roles require industry-specific credentials, but the Director position emphasizes strategic oversight of complex cases.

How does a Complex Claims Director typically collaborate with legal teams and other departments during high-stakes claims investigations?

As a Complex Claims Director, collaboration with legal teams and other departments such as underwriting, risk management, and compliance is a central part of the role. Directors often lead cross-functional meetings to share critical case updates, discuss strategies for claim resolution, and ensure all regulatory and contractual requirements are met. Effective communication and coordination are essential, as these cases may involve litigation, negotiations, and extensive documentation. Building strong relationships across departments helps streamline the process and achieve the best possible outcomes for both the client and the organization.

What are the key skills and qualifications needed to thrive as a Complex Claims Director, and why are they important?

To thrive as a Complex Claims Director, you need deep expertise in insurance claims management, strong analytical abilities, and a relevant bachelor's degree or higher, often with industry certifications such as CPCU or AIC. Familiarity with claims management systems, regulatory compliance tools, and advanced reporting software is typically required. Exceptional leadership, negotiation, and decision-making skills help you manage teams and resolve high-stakes claims efficiently. These competencies are crucial for ensuring accurate claim resolution, minimizing risk, and maintaining client trust in complex insurance environments.

What are Complex Claims Directors?

Complex Claims Directors are senior insurance professionals responsible for overseeing the management and resolution of intricate insurance claims, often involving large financial exposures, multiple parties, or complex legal issues. They lead a team of claims specialists, coordinate with legal counsel, and ensure that claims are handled efficiently and in compliance with company policies and regulations. Their expertise helps organizations mitigate risk and ensure fair outcomes for all parties involved.
What are popular job titles related to Complex Claims Director jobs in Baton Rouge, LA? For Complex Claims Director jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Complex Claims Director jobs in Baton Rouge, LA look for? The top searched job categories for Complex Claims Director jobs in Baton Rouge, LA are:
Complex Claims Director jobs near you
Infographic showing various Complex Claims Director job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $121,834 per year, or $58.6 per hour.
Property Claims Leader

Property Claims Leader

HUB

Baton Rouge, LA • On-site

$150K - $160K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

ABOUT HUB INTERNATIONAL:

HUB International Limited ("HUB") is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.

WHAT WE OFFER YOU:

At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:

  • Competitive salaries and benefits offerings
    • Medical/dental/vision insurance and voluntary insurance options
    • Health Savings Account funding
    • 401k matching program
    • Company paid Life and Short-Term Disability Plans
    • Supplemental Life and Long-Term Disability Options
    • Comprehensive Wellness Program
    • Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
  • Great work/life balance, because that's important for all of us!
  • Focus on creating a meaningful environment through employee engagement events
  • The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
  • Growth potential - HUB is constantly growing and so can your career!
  • A rewarding career that helps local businesses in the community
  • Strong community support and involvement through HUB Gives

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide mentorship to claims service team. Report directly to National Claims leader.
  • Development and implementation of procedures, processes, and reporting practices
  • Handling of high-profile claims for top accounts and others as necessary
  • Engagement toassistlocal claimconsultantin managing a complex claim. Will not take over handling offilehowever.
  • Build trust with external and internal management teams through direct interactions and presentations
  • Provide and support clients with claims solutions specific to their business operations
  • Assistaccount executives,agentsand client service units with managing clients' potential exposures
  • Assistwithmarketing ofclaims services to prospective new accounts
  • Communicate and strategize with account executives, client services,insureds, carriers, TPAs, adjusters
  • Assistnational claims to manage all vendor relationships working with department
  • Review policies todeterminecoverage forappropriate reporting
  • Develop,initiateand manage system enhancements and improvements
  • Maintain and develop reporting for executive management, client service units
  • Communicate with executive management, account executives, agents and client servicesregardingpotential large losses and denials
  • Navigate various carrier databases
  • Hands-on interaction with client service and product servicing units
  • Review carrier coverage position letters and asappropriate createcorrespondence disputing the carrier position
  • Ability to present at RFPs, clientpresentationsand Webinars
  • Responsible for creating own correspondence
  • Perform other specific duties as assigned

REQUIREMENTS:

  • 7+ years of experience in personal and commercial insurance claims isrequired
  • Experience handling claims across multiple commercial lines policy types and client industries
  • Extensive technical knowledge of insurance policies and coverage triggers
  • Bachelor's degree OR equivalent relevant working experience isrequired
  • Prior leadership/management experience is highly preferred
  • Active Illinois Property & Casualty License or ability to obtain one within90 daysof employment isrequired
  • Professional insurance designations are highly preferred
  • Strong understanding and comfort using Microsoft Office tools (Word, Excel, Outlook, PowerPoint)
  • Strong customer service,organizationand time management skills
  • Strong decision making and problem-solving skills

The expected salary range for this position is $150,000 to $160,000 andwill beimpactedby factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line,scopeand level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation,sick, and personal days, and eligible bonuses,equityand commissions for some positions.

Department General ManagementRequired Experience: 7-10 years of relevant experienceRequired Travel: NegligibleRequired Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting teamHUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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