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Complex Case Manager Jobs in Florida (NOW HIRING)

Childnet Inc

Dependency Case Manager

West Palm Beach, FL · On-site

$50K/yr

This position provides comprehensive case management services to children and families involved in ... Ability to make complex decisions and balance the needs of stakeholders involved * Ability to be ...

The Hartford

Vocational Case Manager

Sunrise, FL · On-site +1

$70K - $105K/yr

Ability to analyze complex vocational barriers and develop creative solutions. * Proficiencyin case management systems and documentation standards. This role can have a Hybrid or Remote work ...

Parrish Medical Center

Case Manager RN

Titusville, FL · On-site

Identify patients with complex discharge planning needs and complex psychosocial needs make appropriate referral to Social Work case manager. Monitor patients who are within BPCI program and ...

Valeris

Executive Case Manager (Remote)

Orlando, FL · Remote

... complex reimbursement processes. The Executive Case Manager provides expertise on insurance ... coverage and common access and reimbursement challenges affecting patients, healthcare providers ...

Healthcare Support Staffing

RN Case Manager

Naples, FL · On-site

Develops and implements a case management plan Performs ongoing monitoring of the plan of care to ... Strong computer skills Interqual or Milliman experience preferred Experience working with Complex ...

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Complex Case Manager information

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$10

$18

$31

How much do complex case manager jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for complex case manager in Florida is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $20.10 per hour, depending on experience, location, and employer.

What is a Complex Case Manager?

A Complex Case Manager is a healthcare professional who coordinates care for patients with multiple or serious health conditions that require comprehensive management. They assess patient needs, develop care plans, and work closely with patients, families, and healthcare providers to ensure optimal outcomes. Complex Case Managers help navigate healthcare systems, address barriers to care, and connect patients with resources, aiming to improve quality of life and reduce hospitalizations. Their role is crucial in managing cases that involve chronic illnesses, behavioral health issues, or social challenges.

What are some common challenges faced by Complex Case Managers and how can they be addressed?

Complex Case Managers often encounter challenges such as coordinating care across multiple providers, managing high caseloads, and addressing social determinants of health that impact patient outcomes. Effective communication, strong organizational skills, and leveraging interdisciplinary teamwork are key strategies to overcome these challenges. Additionally, staying updated on resources and support services in the community can help ensure clients receive comprehensive care. Regular team meetings and ongoing professional development also support success in this dynamic role.

What are the key skills and qualifications needed to thrive as a Complex Case Manager, and why are they important?

To thrive as a Complex Case Manager, you need a background in healthcare or social work, typically with a relevant degree and licensure such as RN, LCSW, or CCM certification. Familiarity with case management software, electronic health records (EHRs), and care coordination tools is essential. Excellent communication, critical thinking, and problem-solving skills are vital for building trust with clients and collaborating with multidisciplinary teams. These competencies ensure effective management of complex patient needs, improved outcomes, and efficient resource utilization.
What cities in Florida are hiring for Complex Case Manager jobs? Cities in Florida with the most Complex Case Manager job openings:
Complex Case Manager jobs near you
Infographic showing various Complex Case Manager job openings in Florida as of July 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $38,481 per year, or $18.5 per hour.
Case Management Specialist (6754)

Case Management Specialist (6754)

THE SALVATION ARMY

Tampa, FL • On-site

$23.22 - $26.12/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Salvation Army rating

6.1

Company rating: 6.1 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

507th of 710 rated non-profit organizations

Job description

Schedule/Hours: Monday - Friday, 8:00 a.m. - 4:00 p.m. (37.50 hours a week)
This position is responsible for:
Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; understands the uniqueness of the client's history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment. Ensures constant compliance with funding requirements.
Key Responsibilities:
  • Interviews applicants to determine eligibility for program enrollment based on established facility guidelines and requirements; conduct needs assessment, obtain pertinent information; refers applicants to other agencies if not appropriate for program.

  • Develops intake and case plans for client; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check-off form and obtains release of information forms when appropriate; completes social history on new clients each week.

  • Meets regularly with clients to discuss and evaluate their progress, feelings, impressions, changes, and personal growth/development; prepares accurate and up-to-date records documenting the same.

Physical Requirements and Working Conditions:
  • Ability to meet attendance requirements.

  • Ability to read, write, and communicate the English language.

  • Ability to communicate clearly and effectively both orally and in writing.

  • Ability to think clearly and quickly in order to maintain control of client caseload.

  • Ability to work multiple cases effectively and efficiently at the same time without becoming frustrated or disorganized.

  • Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25lbs) 5-10% of work time.

  • Work is performed in a normal office environment where there are little or not physical discomforts associated with weather or discomforts associated with noise, dirt, and the like. Work requires performance of duties in a social services environments where exposure to communicable and infectious diseases are possible.

Employee Benefits:
  • Paid Time Off

  • Medical, Dental, and Vision Insurance

  • Retirement Savings Plan Available

  • Life Insurance and more!

  • Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field AND

  • Three years progressively responsible experience providing direct case management social services including assessing clients' needs and developing individual, comprehensive, long-term actions plans for recovery utilizing a wide variety of resources OR

  • Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications:
  • Valid State Driver's License

*This position requires a level 2 background screening. For general information about the Florida Clearinghouse screening process, please visit: B531 Florida Agency for Health Care Administration
Equal Opportunity Employer: Veterans Disabled

What Salvation Army employees say

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Benefits

Hours and flexibility

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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