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Competency Manager information

What is a competency manager?

A Competency Manager is responsible for identifying, developing, and managing the skills and capabilities required for an organization’s workforce. They assess employee competencies, create training programs, and align skill development with business goals. Their role ensures that employees have the necessary expertise to meet company objectives and industry standards. Competency Managers often work closely with HR, leadership, and training teams to enhance workforce performance and career growth.

What are the key skills and qualifications needed to thrive as a competency manager?

A Competency Manager needs expertise in workforce development, learning and development strategies, and organizational assessment, often backed by a degree in HR, education, or a related field. Familiarity with Learning Management Systems (LMS), competency frameworks, and certifications like SHRM-CP or ATD-CPT is commonly required. Strong interpersonal skills, analytical thinking, and effective communication help drive cross-departmental initiatives and motivate employee growth. These skills are vital for successfully identifying skill gaps, implementing training programs, and ensuring organizational capability aligns with business goals.

What are the typical day-to-day responsibilities of a competency manager?

Competency Managers typically spend their days developing and maintaining competency frameworks, assessing workforce skills, and collaborating with department heads to identify training needs. They often coordinate training sessions, track employee progress through learning platforms, and analyze data to evaluate the effectiveness of development programs. Regular meetings with HR, team leaders, and subject matter experts ensure that competency standards are consistently aligned with evolving organizational objectives. This multifaceted role combines strategic planning with hands-on execution to foster a skilled and adaptable workforce.

What does a competency manager do?

A competency manager is responsible for developing, implementing, and maintaining competency frameworks within an organization. They identify key skills and behaviors required for roles, assess employee capabilities, and design training programs to address skill gaps, often using tools like competency models and assessment methods.

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For Competency Manager jobs in New York, the most frequently searched job titles are:

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Cities in New York with the most Competency Manager job openings:

Competency Manager jobs near you
Infographic showing various Competency Manager job openings in New York as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution.

MANAGER, NURSING COMPETENCY & EDUCATION (RN)

Callen-Lorde Community Health Center

Manhattan, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

About Us:

Callen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right.

Our Mission:

Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York's lesbian, gay, bisexual, and transgender communities - in all their diversity - regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues.

About the Role:

The Manager, Nursing Competency & Education provides enterprise-wide leadership for nursing education, onboarding, competency validation, and professional development across all nursing disciplines. Reporting to the Vice President of Nursing, this role is responsible for standardizing nursing education, promoting evidence-based practice, and ensuring clinical competency across all sites.

The Manager partners closely with Nursing Leadership to design and implement orientation programs, annual competencies, and education initiatives that support high-quality patient care, regulatory compliance, workforce readiness, and nursing excellence.

Key Responsibilities:

As a Manager, Nursing Competency & Education, your responsibilities will include:

  • Lead and implement enterprise-wide nursing education, orientation, and professional development programs.
  • Maintain clinical competency through site-based engagement, staff mentorship, and workflow observation.
  • Develop and manage annual competency programs, including tracking, validation, and remediation.
  • Partner with leadership to standardize nursing practices, policies, and clinical workflows.
  • Collaborate on quality improvement, patient safety initiatives, and post-incident education.
  • Ensure compliance with regulatory, accreditation, and organizational requirements.
  • Support nursing leadership through coaching, onboarding, and team development.
  • Monitor and report on education, competency, and workforce metrics to drive continuous improvement.

Work Schedule:

This is a full-time.

Benefits:

Salary will be based on experience and will be accompanied by a comprehensive benefits package including an exceptional low cost medical plan option for you, your spouse/domestic partner and/or your family, dental insurance, vision insurance, no cost life insurance, short- and long-term disability insurance, Flexible Spending Account, Tuition Assistance, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan.

Qualifications (Education, Certifications, Experience, Skills, Language)

  • Current New York State Registered Nurse license required.
  • Bachelor of Science in Nursing required.
  • Master's degree in Nursing, Nursing Education, Healthcare Administration, or related field preferred.
  • 3+ years of leadership/management experience required.
  • Minimum five years of progressive nursing experience.
  • Minimum two years of leadership, education, or staff development experience.
  • Ambulatory care experience preferred.
  • Current BLS certification required.
  • A track record of building diverse, high-performing teams and cross functional partnerships.
  • Prior experience in a social services or healthcare setting and/or a non-profit organization highly desirable.
  • Effective communication skills with patients, colleagues, and other healthcare professionals.
  • Ability to handle multiple tasks and work under stress in a dynamic environment, managing patient care needs effectively.
  • Strong leadership and management skills.
  • Proficiency in conflict resolution
  • Strategic thinking and planning skills.
  • Proficiency in more than one language (e.g., Spanish/English) is beneficial for serving our diverse patient population.

Apply