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Community Support Worker Jobs in Rio Rancho, NM (NOW HIRING)

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Community Support Worker information

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How much do community support worker jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for community support worker in Rio Rancho, NM is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $21.25 per hour, depending on experience, location, and employer.

What is a community support worker?

Community Support Workers are professionals who assist individuals and families in overcoming challenges related to mental health, disability, addiction, or social disadvantages. They work within communities to provide support, advocacy, and access to resources, helping clients lead more independent and fulfilling lives. Their duties often include developing care plans, connecting clients with social services, and offering emotional support. Community Support Workers play a vital role in improving the well-being of vulnerable populations.

What are the key skills and qualifications needed to thrive as a community support worker, and why are they important?

To thrive as a Community Support Worker, you need a background in social services, knowledge of mental health or disability support, and often a diploma or certificate in community services or a related field. Familiarity with case management systems, client record-keeping software, and safety protocols is typically required. Strong interpersonal skills, empathy, cultural sensitivity, and effective communication help build trust with clients and collaborate with service providers. These skills ensure that vulnerable individuals receive appropriate support, advocacy, and resources for improved well-being.

What are some common challenges community support workers face when supporting clients from diverse backgrounds?

Community Support Workers often encounter challenges such as language barriers, cultural misunderstandings, and varying expectations regarding care or support. Navigating these differences requires strong communication skills, cultural sensitivity, and adaptability to tailor services appropriately for each client. Collaborating closely with colleagues, interpreters, and community organizations can help address these challenges and ensure clients receive respectful, effective support.

What is the difference between Community Support Worker vs Personal Support Worker?

AspectCommunity Support WorkerPersonal Support Worker
CredentialsTypically requires a certificate or diploma in community services or related fieldUsually requires a Personal Support Worker certificate or diploma
Work EnvironmentWorks in community settings, clients' homes, or group homesPrimarily works in clients' homes or healthcare facilities
Employer & IndustryNon-profit organizations, government agencies, community health servicesHealthcare providers, long-term care facilities, home care agencies

While both roles support individuals in need, Community Support Workers focus on community integration and social services, whereas Personal Support Workers primarily assist with daily living activities and personal care. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Community Support Worker jobs in Rio Rancho, NM?

For Community Support Worker jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Community Support Worker jobs in Rio Rancho, NM look for?

The top searched job categories for Community Support Worker jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Community Support Worker jobs?

Cities near Rio Rancho, NM with the most Community Support Worker job openings:

Infographic showing various Community Support Worker job openings in Rio Rancho, NM as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,842 per year, or $18.7 per hour.

Community Support Worker (CSW) - Behavioral Health Case Management - 2pm-10pm

Albuquerque, NM

State of the Heart Recovery
Offices of Mental Health Practitioners • 1 - 10 employees

$19.50 - $24.75/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 4 days ago


Job description

Support Recovery, Stability, and Reintegration in the Community

At State of the Heart Recovery, our Community Support Services (CCSS) team plays a central role in helping individuals with co-occurring mental health and substance use disorders rebuild their lives. Many clients are experiencing homelessness, reintegration after incarceration, or significant barriers to stability. The Community Support Worker provides intensive field-based case management, direct support, and individualized service planning that helps clients move toward independence, accountability, and improved quality of life.

This position requires strong communication skills, sound judgment, and the ability to function safely and professionally in community settings. The Community Support Worker collaborates with counselors, care coordinators, treatment providers, and partner agencies to ensure clients receive coordinated, trauma-informed, and culturally responsive support.

What You Will Do
  • Provide individualized case management and psychosocial support in community settings, including homes, shelters, and partner agencies.
  • Conduct ongoing psychosocial assessments and develop recovery-oriented service plans with measurable goals.
  • Assist clients with housing applications, landlord communication, and stabilization activities.
  • Support vocational goals through resume building, interview preparation, and job readiness skill development.
  • Provide crisis intervention and relapse prevention support in collaboration with clinical staff.
  • Facilitate groups focused on recovery, life skills, and vocational development.
  • Navigate community resources related to housing, employment, health care, benefits, and reintegration services.
  • Collaborate with treatment teams to develop aftercare and discharge plans.
  • Maintain timely, accurate documentation that complies with state, federal, and organizational standards.
  • Participate in required meetings, supervision, and certification-related training.
  • Demonstrate professionalism, trauma-informed communication, and ethical conduct in all field and office interactions.
  • Perform other related duties to support client care and program operations.
Why Join Us

At State of the Heart Recovery, your work directly impacts client stability, safety, and long-term recovery. You will support individuals as they secure housing, rebuild community connections, and develop the tools needed to sustain meaningful change. Our environment is collaborative, purpose-driven, and grounded in compassion and accountability.

Join a team where your work strengthens community wellness and makes recovery possible.

Requirements

What You Will Bring
  • Bachelor's degree in a human services field and one year of case management experience with the target population;
    or
  • Associate degree in a human services field and two years of case management experience with the target population;
    or
  • High school diploma or GED and three years of case management experience with the target population.
  • Valid New Mexico CCSS Certification.
  • Active New Mexico Medicaid Number and NPI number or ability to obtain both within 90 days.
  • Valid driver's license, reliable transportation, and current auto insurance required for transporting clients.
  • Current First Aid and CPR certifications preferred.
  • Familiarity with Medications for Addiction Treatment (MAT) preferred.
  • Experience with motivational interviewing, relapse prevention, and de-escalation preferred.
  • Proficiency in Microsoft Office and electronic case management documentation.
  • Ability to work independently in community settings and exercise effective judgment in dynamic situations.
  • Demonstrated ability to provide trauma-informed, culturally responsive, and ethical care.

Benefits

We believe in supporting the whole person at work and beyond. Our comprehensive benefits include:

  • Health Care Plan (Medical, Dental, and Vision)
  • Paid Time Off (Vacation and Select Public Holidays)
  • Family and Medical Leave in accordance with state and federal law