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Community Support Associate Jobs in Ocala, FL (NOW HIRING)

Supply Associate

Archer, FL · On-site

$16.65 - $23.22/hr

Drive vehicles on and off the lot for repairs, storage, and auction support. * Follow CarMax ... Our commitment to customer experience, innovation, and community has made us the nation's largest ...

Supply Associate

Hawthorne, FL · On-site

$16.65 - $23.22/hr

Drive vehicles on and off the lot for repairs, storage, and auction support. * Follow CarMax ... Our commitment to customer experience, innovation, and community has made us the nation's largest ...

Supply Associate

Evinston, FL · On-site

$16.65 - $23.22/hr

Drive vehicles on and off the lot for repairs, storage, and auction support. * Follow CarMax ... Our commitment to customer experience, innovation, and community has made us the nation's largest ...

... communities. Whether you are starting an entry-level position or joining with professional ... When you join the Rural King team, you become a contributing member in supporting the needs of and ...

... communities. Whether you are starting an entry-level position or joining with professional ... When you join the Rural King team, you become a contributing member in supporting the needs of and ...

... communities. Whether you are starting an entry-level position or joining with professional ... When you join the Rural King team, you become a contributing member in supporting the needs of and ...

... communities. Through transparency and open lines of communication, we do the right thing and ... We have capabilities in freight management, warehouse and distribution center support, last-mile ...

Warehouse Associate

Ocala, FL · On-site

$600 - $1.0K/wk

... communities. Through transparency and open lines of communication, we do the right thing and ... We have capabilities in freight management, warehouse and distribution center support, last-mile ...

Warehouse Associate

Ocala, FL · On-site

$600 - $1.0K/wk

... communities. Through transparency and open lines of communication, we do the right thing and ... We have capabilities in freight management, warehouse and distribution center support, last-mile ...

Warehouse Associate

Ocala, FL · On-site

$600 - $1.0K/wk

... communities. Through transparency and open lines of communication, we do the right thing and ... We have capabilities in freight management, warehouse and distribution center support, last-mile ...

... communities. Whether you are starting an entry-level position or joining with professional ... When you join the Rural King team, you become a contributing member in supporting the needs of and ...

... communities. Whether you are starting an entry-level position or joining with professional ... When you join the Rural King team, you become a contributing member in supporting the needs of and ...

... communities. Whether you are starting an entry-level position or joining with professional ... When you join the Rural King team, you become a contributing member in supporting the needs of and ...

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Community Support Associate information

See Ocala, FL salary details

$12

$16

$19

How much do community support associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for community support associate in Ocala, FL is $16.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $17.40 per hour, depending on experience, location, and employer.

What does a community support associate do?

A Community Support Associate provides assistance and resources to individuals within a community, often helping them access services, resolve issues, and improve their overall well-being. They may work with diverse populations, including families, the elderly, or people with disabilities, to offer guidance, advocacy, and support. Their responsibilities can include answering questions, connecting people with local programs, and facilitating communication between community members and service providers. The goal is to empower individuals and strengthen the community as a whole.

How does a community support associate typically collaborate with other departments to resolve member issues?

Community Support Associates often work closely with teams like product, engineering, and marketing to address member concerns efficiently. When a technical issue arises, they may escalate tickets to the engineering team and provide detailed feedback to ensure swift resolution. Regular cross-department meetings or updates help keep everyone aligned on recurring community concerns or feature requests. This collaborative approach not only enhances the member experience but also gives associates insight into broader company operations, which can be valuable for career development.

What are the key skills and qualifications needed to thrive as a community support associate, and why are they important?

To thrive as a Community Support Associate, you typically need a background in social work, psychology, or a related field, along with strong interpersonal and problem-solving skills. Familiarity with client management software, documentation systems, and sometimes certifications in mental health or crisis intervention are valuable. Outstanding communication, patience, and cultural sensitivity enable you to connect with diverse clients and respond effectively to their needs. These skills and qualities are crucial for providing meaningful support and facilitating positive outcomes for individuals in the community.
What are popular job titles related to Community Support Associate jobs in Ocala, FL? For Community Support Associate jobs in Ocala, FL, the most frequently searched job titles are:
What cities near Ocala, FL are hiring for Community Support Associate jobs? Cities near Ocala, FL with the most Community Support Associate job openings:

Full-time

Medical, Life, Retirement, PTO

Posted 9 days ago


Job description

On Top of the World Communities is different from all the rest! We offer decades of family owned expertise providing unmatched experience and dedication to building quality, energy efficient homes in a well designed, amenity rich community.
The Resident Support Associate Level 1 is responsible for delivering excellent customer service to the residents of On Top of the World Communities. This position serves as the first point of resident contact for walk-in traffic, general phone and email inquiries, work orders, modifications and scanning.
Benefits of being part of our World:
  • Paid Time Off & Holidays after 90 days
  • Vacation Time
  • Fitness Membership Discount
  • Eligible for Medical benefits after 90 days
  • Company paid life insurance policy
  • Employee Referral Program
  • Employee Assistance Program
  • Telehealth
  • Educational Assistance
  • Matching 401k

Responsibilities:
  • Interacts with residents, contractors, and guests via walk-in, telephone or email to provide information on community rules, modifications, work orders, amenities etc.
  • Handles and resolves resident complaints
  • Builds and maintains relationships with residents by providing prompt and accurate service to promote customer loyalty
  • Handles walk-in inquiries and trains residents on the check-in kiosk
  • Assists with voicemails and answering phones as time allows
  • Handles resident processes and matters in accordance with company guidelines
  • Obtains and examines all relevant information in order to assess and validate complaints and determine possible causes
  • Analyzes information and evaluates results to choose the best solution and effectively solve problems
  • Effectively navigates databases utilized by the department
  • Maintains a close working relationship with residents, visitors and related OTOW departments
  • Performs all duties in adherence to Company standards
  • Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
  • Maintains a positive and professional demeanor toward all residents, visitors and co-workers
  • Performs other duties as assigned

Education and Experience:
  • High School Diploma or equivalent required
  • Previous customer service experience preferred

Skills and Knowledge:
  • Must be able to read, write and understand English with strong business written and verbal communication and listening skills
  • Computer skills, including Microsoft Office, required
  • Must be able to read, understand, interpret and apply most community rules, regulations, and governing documents
  • Must be outgoing, self-confident, enthusiastic and motivated, with an understanding of human behavior and possess proven conflict resolution and problem solving skills
  • Strong organizational, decision-making, planning and research skills
  • Must have the ability to prioritize and manage a variety of tasks efficiently
  • Strong humanistic skills, initiative, good judgment, and the ability to express thoughts clearly and simply

Personal Attributes:
  • Strong interpersonal skills
  • Honesty and integrity
  • Team builder and team player
  • Emotionally intelligent
  • Self-motivated
  • Strong work ethic
  • Commitment to diversity, equity and inclusion

Certifications or Licenses
  • A valid Florida Drivers License with acceptable driving history is preferred

Colen Built Development provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Colen Built Development will provide reasonable accommodations for qualified individuals with disabilities.
* Drug free work place *