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Community Success Manager Jobs in Texas (NOW HIRING)

Centerbase

Customer Success Manager

Dallas, TX · Remote

$93K/mo

  • Retirement

  • PTO

Manager Customer Success Compensation: $76,000 - $93,000 / year Description About Centerbase At ... and communities we serve. Everything we do is guided by four core values: * Customer Centric

HUB International Limited

Client Success Manager

Austin, TX · On-site +1

$75K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Success Manager Location: Remote Classification: Full Time Reports To : VP of Financial ... We lead our communities with integrity, driven to make things better, both now and in the future.

HUB

Client Success Manager

Austin, TX · Remote

$75K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Success Manager Location: Remote Classification: Full Time Reports To : VP of Financial ... We lead our communities with integrity, driven to make things better, both now and in the future.

Bankjoy

Client Success Manager

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are changing the way community banks and credit unions do business, enabling them to become tech ... Position Overview We are looking for a Client Success Manager to join our growing CSM team as we ...

Melio

Customer Success Manager

Austin, TX · Remote

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO ... social, and community support for our employees. * Time Off: Time to rest and recharge is a ...

Compass

Customer Success Manager

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager At Compass, our mission is to help everyone find their place in the world ... A passion for creating community within a space; you encourage in-office interaction, bonding and ...

leadsonline

Customer Success Manager

Plano, TX · On-site +1

... serve their communities. Our employees play a critical role in our mission, connecting law ... What You'll Do The Client Success Manager (CSM) is a trusted partner and industry authority, the ...

leadsonline

Customer Success Manager

Plano, TX · On-site +1

... serve their communities. Our employees play a critical role in our mission, connecting law ... What You'll Do The Client Success Manager (CSM) is a trusted partner and industry authority, the ...

Leadsonline

Customer Success Manager

Plano, TX · On-site

... serve their communities. Our employees play a critical role in our mission, connecting law ... What You'll Do The Client Success Manager (CSM) is a trusted partner and industry authority, the ...

LeadsOnline

Customer Success Manager

Plano, TX · On-site

... serve their communities. Our employees play a critical role in our mission, connecting law ... What You'll Do The Client Success Manager (CSM) is a trusted partner and industry authority, the ...

JPMorgan Chase & Co.

Client Success Manager

Plano, TX · On-site

  • Medical

  • Retirement

Embrace the challenge and be part of a diverse and inclusive team that values growth and community impact. Your journey to success starts here! As a Client Success Regional Manager within the ...

JPMorgan Chase & Co

Client Success Manager

Plano, TX · On-site

  • Medical

  • Retirement

Embrace the challenge and be part of a diverse and inclusive team that values growth and community impact. Your journey to success starts here! As a Client Success Regional Manager within the ...

JP Morgan Chase

Client Success Manager

Plano, TX · On-site

  • Medical

  • Retirement

Embrace the challenge and be part of a diverse and inclusive team that values growth and community impact. Your journey to success starts here! As a Client Success Regional Manager within the ...

J.P. Morgan

Client Success Manager

Plano, TX

  • Medical

  • Retirement

Embrace the challenge and be part of a diverse and inclusive team that values growth and community impact. Your journey to success starts here! As a Client Success Regional Manager within the ...

LeadsOnline

Customer Success Manager

Plano, TX · On-site

... serve their communities. Our employees play a critical role in our mission, connecting law ... What You'll Do The Client Success Manager (CSM) is a trusted partner and industry authority, the ...

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Showing results 1-20

All JobsCommunity Success JobsCommunity Success Manager JobsCommunity Success Manager Jobs in Texas

Community Success Manager information

See Texas salary details

$28.9K

$54.9K

$86.2K

How much do community success manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for community success manager in Texas is $54,909.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $62,400.00 per year, depending on experience, location, and employer.

What is a community success manager?

Community Success Managers are professionals responsible for fostering positive relationships within a company's online or offline community. They engage with members, provide support, gather feedback, and help ensure users have a satisfying experience. Their role often includes organizing events, moderating discussions, and collaborating with other teams to address community needs. Ultimately, they work to build loyalty and drive the overall growth and health of the community.

How does a community success manager typically collaborate with cross-functional teams to enhance member engagement?

Community Success Managers often work closely with marketing, product, and customer support teams to develop and execute strategies that boost member engagement. They gather feedback from the community, share insights with relevant departments, and help tailor initiatives or content to better meet member needs. This collaborative approach ensures that community programs align with broader organizational goals, driving both satisfaction and retention. Regular meetings and transparent communication are key aspects of successful cross-team collaboration in this role.

What are the key skills and qualifications needed to thrive as a community success manager, and why are they important?

To thrive as a Community Success Manager, you need strong communication, conflict resolution, and community engagement skills, often supported by a degree in communications, marketing, or a related field. Familiarity with community management platforms, CRM systems, and analytics tools is typically required. Empathy, leadership, and problem-solving abilities set outstanding professionals apart in this role. These skills are essential for fostering active, positive communities that drive brand loyalty and user retention.

What is the difference between Community Success Manager vs Customer Success Manager?

AspectCommunity Success ManagerCustomer Success Manager
Required CredentialsTypically requires a background in community management, communications, or related fields; certifications in community engagement are a plus.Often requires a degree in business, marketing, or related fields; certifications in customer success or account management are common.
Work EnvironmentFocuses on managing online communities, social platforms, and fostering engagement.Works directly with clients to ensure product adoption and satisfaction, often in a corporate setting.
Employer & Industry UsageUsed by tech companies, SaaS providers, and organizations emphasizing community building.Common across SaaS, tech, and service industries focusing on client retention.

The Community Success Manager primarily concentrates on building and nurturing online communities and engagement, while the Customer Success Manager focuses on maintaining client relationships and ensuring product success. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are popular job titles related to Community Success Manager jobs in Texas?

For Community Success Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Community Success Manager jobs in Texas look for?

The top searched job categories for Community Success Manager jobs in Texas are:

What cities in Texas are hiring for Community Success Manager jobs?

Cities in Texas with the most Community Success Manager job openings:

Community Success Manager jobs near you
Infographic showing various Community Success Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,909 per year, or $26.4 per hour.

Customer Success Manager

Centerbase

Dallas, TX • Remote

$93K/mo

Full-time

Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Customer Success Manager

Department: Customer Success

Employment Type: Full Time

Location: Remote - USA

Reporting To: Manager Customer Success

Compensation: $76,000 - $93,000 / year


Description About Centerbase
At Centerbase, we empower mid-size law firms to run their practices more efficiently, profitably, and client-centrically. Our cloud-based legal practice management platform streamlines the entire client lifecycle from intake to billing to business intelligence, helping attorneys deliver exceptional service while achieving their growth goals.
We’re more than just a software provider—we’re a partner in transformation. With a focus on automation, flexibility, and continuous innovation, we give firms the tools to modernize operations, improve collaboration, and adapt to the evolving expectations of today’s clients and legal professionals. At Centerbase, we come to work every day committed to making legal work easier, smarter, and more impactful for the firms and communities we serve.
Everything we do is guided by four core values:
  • Customer Centric
  • Stronger Together
  • Be the Difference
  • Relentless Improvement
These values shape who we are: a dedicated, inventive, and passionate team committed to empowering law firms to achieve lasting growth and success.
About this Role
As a Customer Success Manager (CSM) at Centerbase, you will serve as the trusted advisor and primary point of contact for a portfolio of customers. The CSM is responsible for the post-sales relationship with the goal of creating Customers for Life. 
Your success will be measured by customer health, retention rates, product adoption, customer advocacy (including referrals), and revenue growth (upsells/cross-sells). This role requires exceptional communication and relationship-building skills, cross-functional collaboration, and continuous learning.
In this role, you will develop a thorough understanding of Centerbase’s technology and partner offerings to effectively communicate the value of the product and features to customers, helping them achieve meaningful business outcomes As a CSM at Centerbase, you will actively contribute to the improvement of our internal tools and processes, providing constructive feedback and mentoring colleagues to enhance departmental efficiency. Additionally, you will build cross-functional relationships to navigate the company, escalate customer concerns appropriately, and 
Key Responsibilities
  • Become a Centerbase product expert and leverage your knowledge to identify opportunities that drive product adoption,customer value and business growth
  • Build and nurture strong relationships with a portfolio of assigned customers through proactive, clear, and professional communication
  • Develop a deep understanding of your customers\' business needs and collaborate with them to set clear objectives and achieve their desired outcomes
  • Deliver Business Reviews sharing Centerbase’s added value and growth opportunities
  • Act as a customer advocate within Centerbase, collaborating effectively with internal teams to ensure customer needs are met and issues are resolved efficiently
  • Own and manage customer escalations to resolution, while proactively identifying and addressing potential issues before they escalate
  • Drive customer retention through proactive engagement and creating an excellent customer experience
  • Own renewals and identify upsell/ cross-sell opportunities 

Skills, Knowledge and Expertise
  • 1-2 years of experience as a Customer/Client Success Manager within an enterprise SaaS business
  • Proficiency with Salesforce and other similar software products
  • Ability to navigate a growing, fast-paced company and autonomously manage your book of business
  • Strong attention to detail when communicating and following up on customer inquiries
  • Proven track record of consistently attaining or exceeding renewal and expansion quota

 
Benefits
  • Flexible PTO
  • 2 Company-Wide Mental Health Days
  • Parental Leave Programs
  • 401(k) with Company Match
  • Broad Equity Participation

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