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Community Success Manager Jobs in Michigan (NOW HIRING)

Mercantile Bank

Mortgage Loan Officer

Troy, MI · On-site

$250K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... community success. Although we've grown organically across Michigan-thanks to our strong word-of ... Work with a dedicated team of bankers, credit analysts, treasury management specialists, and ...

Mercantile Bank

Mortgage Loan Officer

Troy, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... community success. Although we've grown organically across Michigan-thanks to our strong word-of ... Work with a dedicated team of bankers, credit analysts, treasury management specialists, and ...

Mercantile Bank

Mortgage Loan Officer

Troy, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... community success. Although we've grown organically across Michigan-thanks to our strong word-of ... Work with a dedicated team of bankers, credit analysts, treasury management specialists, and ...

University of Michigan

Success Coach

Ann Arbor, MI · On-site

$28.85 - $31.25/hr

Manage, communicate, track and analyze elements related to student progress, involvement, and ... community and treat students as individuals; maintain high expectations for students of all ...

Edward Rose & Sons

$25.31/hr

  • Retirement

  • PTO

We are currently looking for an Associate Community Manager to join our on-site community team to ... Oversee assigned department(s) and work cohesively with supervisors to ensure each team's success ...

Nexplore

Regional Excellence Coordinator

Ann Arbor, MI · On-site +1

$30/hr

Serve as the primary liaison between instructors, Program Success Managers, site coordinators, and internal departments. * Build strong relationships with school administrators and community partners.

Guiding Harbor

Success Coach

Ypsilanti, MI

$19/hr

Responsible for communicating effectively with the Program Manager and providing, in a timely and ... community. * Assist in the planning, implementation, and reinforcement of life skills training ...

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All JobsCommunity Success JobsCommunity Success Manager JobsCommunity Success Manager Jobs in Michigan

Community Success Manager information

See Michigan salary details

$27K

$51.4K

$80.6K

How much do community success manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for community success manager in Michigan is $51,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $58,400.00 per year, depending on experience, location, and employer.

What is a community success manager?

Community Success Managers are professionals responsible for fostering positive relationships within a company's online or offline community. They engage with members, provide support, gather feedback, and help ensure users have a satisfying experience. Their role often includes organizing events, moderating discussions, and collaborating with other teams to address community needs. Ultimately, they work to build loyalty and drive the overall growth and health of the community.

How does a community success manager typically collaborate with cross-functional teams to enhance member engagement?

Community Success Managers often work closely with marketing, product, and customer support teams to develop and execute strategies that boost member engagement. They gather feedback from the community, share insights with relevant departments, and help tailor initiatives or content to better meet member needs. This collaborative approach ensures that community programs align with broader organizational goals, driving both satisfaction and retention. Regular meetings and transparent communication are key aspects of successful cross-team collaboration in this role.

What are the key skills and qualifications needed to thrive as a community success manager, and why are they important?

To thrive as a Community Success Manager, you need strong communication, conflict resolution, and community engagement skills, often supported by a degree in communications, marketing, or a related field. Familiarity with community management platforms, CRM systems, and analytics tools is typically required. Empathy, leadership, and problem-solving abilities set outstanding professionals apart in this role. These skills are essential for fostering active, positive communities that drive brand loyalty and user retention.

What is the difference between Community Success Manager vs Customer Success Manager?

AspectCommunity Success ManagerCustomer Success Manager
Required CredentialsTypically requires a background in community management, communications, or related fields; certifications in community engagement are a plus.Often requires a degree in business, marketing, or related fields; certifications in customer success or account management are common.
Work EnvironmentFocuses on managing online communities, social platforms, and fostering engagement.Works directly with clients to ensure product adoption and satisfaction, often in a corporate setting.
Employer & Industry UsageUsed by tech companies, SaaS providers, and organizations emphasizing community building.Common across SaaS, tech, and service industries focusing on client retention.

The Community Success Manager primarily concentrates on building and nurturing online communities and engagement, while the Customer Success Manager focuses on maintaining client relationships and ensuring product success. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are popular job titles related to Community Success Manager jobs in Michigan?

For Community Success Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Community Success Manager jobs in Michigan look for?

The top searched job categories for Community Success Manager jobs in Michigan are:

What cities in Michigan are hiring for Community Success Manager jobs?

Cities in Michigan with the most Community Success Manager job openings:

Community Success Manager jobs near you

Mortgage Loan Officer

Mercantile Bank

Troy, MI • On-site

$250K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

At Mercantile Bank, we believe in empowering passionate professionals who thrive on forging genuine connections and driving community success. Although we've grown organically across Michigan-thanks to our strong word-of-mouth reputation-we're just getting started in Metro Detroit. This is your chance to make a significant impact in a dynamic, growth-oriented market as a Mortgage Loan Officer in our Troy, MI office!
What You'll Do
  • Forge Lasting Relationships: Be the face of Mercantile Bank in your community by building strong, enduring connections.
  • Own the Mortgage Journey: Guide customers through every step of the loan process-from application to closing-while enjoying tailored support that helps you shine.
  • Deliver Excellence: Work with a dedicated team of bankers, credit analysts, treasury management specialists, and governmental bankers to provide mortgage solutions that not only meet but exceed customer expectations. We're proud to close loans in an average of just 23 days!

If you're high-energy, driven, and passionate about real estate and top-tier customer service, this role is designed for you. We're aware of the fierce competition in the market, but we're confident that your talent and dedication will help introduce Metro Detroit to the Mercantile Bank difference.
About Mercantile Bank
  • Solid Foundation: With over 50 locations, $6.9 billion in total assets, and 800 employees, we're proud to be the largest bank headquartered in Michigan.
  • Community at Heart: Our flexible, community-focused approach lets us reinvest in local initiatives while leveraging innovative technology to stay competitive on a national scale.
  • A Culture of Empowerment: We hire top talent and give you the freedom to excel. Our team is known for its integrity, engagement, and willingness to embrace new ideas. We promote from within and have been recognized as one of "West Michigan's Best and Brightest Companies to Work For" for 22 consecutive years.

What We Offer
  • Tailored Onboarding: Hit the ground running with a customized onboarding package designed to set you up for success.
  • Competitive Benefits: Choose from multiple Medical, Dental, and Vision plans, enjoy Company Paid Life Insurance (3x your annual salary), Health Savings and Flexible Spending Accounts, and more.
  • Generous Time Off: Benefit from 4-5 weeks of vacation, paid sick time for you and your family, 11 paid holidays, and a special Giving Day to make a difference in your community.
  • Financial & Career Growth: Enjoy a 401(k) match at 100% up to the first 5% of your contribution, access to our Employee Stock Purchase Plan, tuition reimbursement, exceptional training, and ongoing professional development opportunities.
  • Additional Perks: Access our Employee Assistance Program, Adoption and IVF Assistance, and even a Fitness Equipment Purchase Plan to support your overall well-being.

Your Day-to-Day as Mortgage Loan Officer
As a Mortgage Loan Officer, you'll hold a vital revenue-generating role that drives our success and helps clients achieve their American dream of homeownership. Your expert guidance will:
  • Connect with customers to understand their unique goals and match them with the perfect mortgage solutions.
  • Represent Mercantile Bank with high professionalism and integrity, fostering a strong referral network.
  • Collaborate with our Retail, Commercial, and Treasury teams to enhance overall customer value and market responsiveness.
  • Enjoy the rewarding satisfaction of transforming hard work into success-both for your clients and for your career.

Who We're Looking For
We're seeking a talented individual who can thrive in a competitive, customer-focused environment. The ideal candidate will have:
  • Educational & Professional Background: A bachelor's degree or four years of sales experience in banking or lending, plus at least two years of experience in the mortgage industry.
  • Proven Performance: A strong track record of closing 4-5 mortgage loans per month, totaling around $750,000 in production.
  • Licensure: Registration in the Nationwide Mortgage Licensing System and Registry (NMLS) is required.
  • Sales Acumen & Local Insight: Exceptional relationship-building skills and deep knowledge of the local market to serve as a trusted advisor on the home-buying journey.

Ready to Bring Your Energy to Metro Detroit?
If you're ready to embrace a role where your expertise directly contributes to community success and your own professional growth, Mercantile Bank is the place for you. Join us as we expand our footprint and continue our tradition of excellence-helping communities across Metro Detroit turn dreams into reality.
Apply today and let's build a brighter future together at Mercantile Bank!

Apply