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Community Success Manager Jobs in Arizona (NOW HIRING)

Kiln

Member Success Manager

Phoenix, AZ · On-site

Our community lifts individuals, facilitates learning, and is creating a collective that is capable ... About the Role: The Member Success Manager works in tandem with the local team and Community ...

Kiln

Member Success Manager

Phoenix, AZ · Hybrid

Our community lifts individuals, facilitates learning, and is creating a collective that is capable ... About the Role: The Member Success Manager works in tandem with the local team and Community ...

Kiln

Member Success Manager

Phoenix, AZ · Hybrid

Our community lifts individuals, facilitates learning, and is creating a collective that is capable ... About the Role: The Member Success Manager works in tandem with the local team and Community ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$100K/yr

Customer Success Manager Base salary up to $65,000, plus commission (Hybrid working - 3 days a week ... Give back to the wider community with 2 paid volunteer days, as well as company planned fundraisers ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$100K/yr

Customer Success Manager Base salary up to $65,000, plus commission (Hybrid working - 3 days a week ... Give back to the wider community with 2 paid volunteer days, as well as company planned fundraisers ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$100K/yr

Customer Success Manager Base salary up to $65,000, plus commission (Hybrid working - 3 days a week ... Give back to the wider community with 2 paid volunteer days, as well as company planned fundraisers ...

Tenex.AI Inc

Customer Success Manager

Scottsdale, AZ

... Success Manager (CSM) at TENEX, you will play a pivotal role in ensuring our customers achieve ... community of in-person work. This role is perfect for those eager to relocate and commute here ...

Kiln

Member Success Manager

Phoenix, AZ · On-site

Our community lifts individuals, facilitates learning, and is creating a collective that is capable ... About the Role: The Member Success Manager works in tandem with the local team and Community ...

PayPal

Customer Success Manager

Scottsdale, AZ

... communities. Job Summary: This job develops strategic engagement plans, facilitates workshops ... Minimum 7 years in a Customer Servicing, Merchant Servicing, Account Management or Customer Success ...

PayPal

Customer Success Manager

Scottsdale, AZ

... and our communities. Essential Responsibilities: * Develops strategic engagement plans that ... Minimum 7 years in a Customer Servicing, Merchant Servicing, Account Management or Customer Success ...

AGAVEZOE LLC

Customer Success Manager

Scottsdale, AZ · On-site

$20 - $25/hr

Experience implementing or managing AI-driven CX tools * Background in eCommerce or DTC brands ... communities that convert. From post-purchase support to creator onboarding, we believe every ...

AGAVEZOE LLC

Customer Success Manager

Scottsdale, AZ · On-site

$20 - $25/hr

Experience implementing or managing AI-driven CX tools * Background in eCommerce or DTC brands ... communities that convert. From post-purchase support to creator onboarding, we believe every ...

via.com

Senior Partner Success Manager

Phoenix, AZ

Senior Partner Success Manager Via is on a mission to create public transportation systems that ... Act as a trusted advisor and consultant to partners, translating their ideas and community needs ...

Greystar Real Estate Partners

The Community Manager serves as the primary liaison between ownership, residents, and the onsite team, driving operational excellence and long-term community success. Adherence to company policies ...

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Showing results 1-20

All JobsCommunity Success JobsCommunity Success Manager JobsCommunity Success Manager Jobs in Arizona

Community Success Manager information

See Arizona salary details

$28.9K

$54.9K

$86.2K

How much do community success manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for community success manager in Arizona is $54,923.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $62,400.00 per year, depending on experience, location, and employer.

How much does a CSM get paid?

The average salary for a Community Success Manager (CSM) typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn closer to $50,000, while experienced professionals or those in high-demand markets can earn over $110,000. Compensation often includes benefits such as bonuses, health insurance, and professional development opportunities.

What is a community success manager?

A community success manager is responsible for building and maintaining positive relationships within a company's user or customer community. They focus on engagement, support, and feedback to enhance user satisfaction and retention, often using tools like social media, forums, and customer relationship management (CRM) software. Strong communication and problem-solving skills are essential for this role.

How does a Community Success Manager typically collaborate with cross-functional teams to enhance member engagement?

Community Success Managers often work closely with marketing, product, and customer support teams to develop and execute strategies that boost member engagement. They gather feedback from the community, share insights with relevant departments, and help tailor initiatives or content to better meet member needs. This collaborative approach ensures that community programs align with broader organizational goals, driving both satisfaction and retention. Regular meetings and transparent communication are key aspects of successful cross-team collaboration in this role.

What are Community Success Managers?

Community Success Managers are professionals responsible for fostering positive relationships within a company's online or offline community. They engage with members, provide support, gather feedback, and help ensure users have a satisfying experience. Their role often includes organizing events, moderating discussions, and collaborating with other teams to address community needs. Ultimately, they work to build loyalty and drive the overall growth and health of the community.

What is the difference between Community Success Manager vs Customer Success Manager?

AspectCommunity Success ManagerCustomer Success Manager
Required CredentialsTypically requires a background in community management, communications, or related fields; certifications in community engagement are a plus.Often requires a degree in business, marketing, or related fields; certifications in customer success or account management are common.
Work EnvironmentFocuses on managing online communities, social platforms, and fostering engagement.Works directly with clients to ensure product adoption and satisfaction, often in a corporate setting.
Employer & Industry UsageUsed by tech companies, SaaS providers, and organizations emphasizing community building.Common across SaaS, tech, and service industries focusing on client retention.

The Community Success Manager primarily concentrates on building and nurturing online communities and engagement, while the Customer Success Manager focuses on maintaining client relationships and ensuring product success. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What job makes $10,000 a month without a degree?

A Community Success Manager can potentially earn $10,000 a month through performance-based bonuses, commissions, or high-level client management, especially in industries like SaaS or digital marketing. Success in this role often depends on strong communication skills, industry experience, and the ability to build relationships, rather than formal education alone.

Do CSMS make good money?

Community Success Managers typically earn a salary that varies based on experience, location, and company size, with median salaries often ranging from $50,000 to $80,000 annually. Many also receive benefits such as bonuses, health insurance, and professional development opportunities. The role often requires strong communication skills and familiarity with customer relationship management tools.

What are the key skills and qualifications needed to thrive as a Community Success Manager, and why are they important?

To thrive as a Community Success Manager, you need strong communication, conflict resolution, and community engagement skills, often supported by a degree in communications, marketing, or a related field. Familiarity with community management platforms, CRM systems, and analytics tools is typically required. Empathy, leadership, and problem-solving abilities set outstanding professionals apart in this role. These skills are essential for fostering active, positive communities that drive brand loyalty and user retention.
What are popular job titles related to Community Success Manager jobs in Arizona? For Community Success Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Community Success Manager jobs in Arizona look for? The top searched job categories for Community Success Manager jobs in Arizona are:
What cities in Arizona are hiring for Community Success Manager jobs? Cities in Arizona with the most Community Success Manager job openings:
Community Success Manager jobs near you
Member Success Manager

Member Success Manager

Kiln

Phoenix, AZ • On-site

Full-time

Posted 25 days ago

Job description

About Kiln:
Kiln is a flex office and lifestyle brand. We deliver an exceptional experience that elevates the performance and lifestyle of our members through an ecosystem of people, products, places and spaces.
Kiln opened its first 2 locations in 2018 in Salt Lake City and Lehi, Utah and is rapidly expanding throughout the western United States. Kiln is pioneering the future of hybrid work within the niche of 'flex office' in the broader commercial real estate sector.
Our Core Values:
Human at the core
Achieve & Celebrate Together
Thoughtful and with Purpose
Always Evolving
Nothing short of Extraordinary
Scrappy & Ingenious
Our Mission:
Our mission is to change the world within the workplace, elevating the quality of life for our members and enabling teams to build in new and creative ways.
Our community lifts individuals, facilitates learning, and is creating a collective that is capable of things we cannot imagine.
About You:
  • A Creative Connector: You are the primary point of contact for the community, gifted at fostering "collisions" between members. You think creatively to bring entrepreneurs to Kiln and ensure they feel at home from their very first tour.
  • A Growth Catalyst: You thrive on the hunt. With a reliable sales pipeline and a strategic mind for pricing and negotiations, you are the engine that drives occupancy and maintains site profitability.
  • A Relationship Architect: You don't just sign contracts; you build partnerships. Through quarterly 1:1s and consistent follow-ups, you ensure high retention by deeply understanding and advocating for your members' needs.
  • A Seamless Onboarder: You are the "face" of the Kiln journey. From the first inquiry to the final move-in, you manage the details of onboarding and site induction to ensure a friction-free transition into the community.
  • A Local Networking Expert: You have your finger on the pulse of the local tech and business ecosystem. Your strong professional network allows you to identify inbound leads and capitalize on new sales opportunities effortlessly.
  • A Multi-Faceted Professional: Whether you're preparing a monthly newsletter, troubleshooting a member issue, or helping set up a high-energy event, you handle the spectrum of community management with poise and organization.

About the Role:
The Member Success Manager works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales opportunities and membership-related needs, this person plays a critical role in retention, sales, and revenue goals. You are the "face" of Kiln throughout the onboarding process and the entire life of a membership.
Goals and Objectives:
  • Personify Kiln's Core Values: Strive daily to achieve our mission through every interaction.
  • Drive Revenue & Growth: Support the Community Team in achieving high occupancy and promoting Kiln-provided service offerings.
  • Foster a Vibrant Environment: Create a welcoming community through strategic events and intentional relationship building between members.

As Member Success Manager, You Will:
  • Lead Sales & Membership: Execute tours, communicate the Kiln value proposition, and manage the full sales cycle-from initial inquiry to signed membership agreements and billing.
  • Drive Account Growth: Grow existing member accounts through proactive quarterly meetings, upselling, and term renewal conversations.
  • Cultivate Community "Collisions": Develop initiatives designed to foster connections, including member introductions, social media content, and active engagement on the Kiln member network.
  • Oversee Onboarding: Manage the entire new member experience, including welcome packets, site inductions, and ensuring a "friction-free" member experience.
  • Strategic Decision Making: Hold authority for member pricing, discounts, and local sales strategies in close partnership with the Community Director.
  • Support Events & Marketing: Ideate and execute strategic networking opportunities, and assist the team with the setup and breakdown of community events.

As Member Success Manager, You'll Need:
  • 3-6 years of experience in sales, partnerships, business development, hospitality, or community management.
  • A strong local network within the business and tech community.
  • Proven track record in account management, pricing decisions, and growth initiatives.
  • Exceptional organizational and multitasking skills with the ability to self-start and think creatively.
  • Strong verbal and written communication skills for professional proposals and member relations.
  • Experience overseeing or mentoring team members and executing at a strategic level.
  • Proficiency in modern SaaS platforms, including Google Suite, Hubspot, and other CRM management.
  • A College degree (four-year) is preferred, but not required.
  • Passion and understanding for Kiln's mission, values, and entrepreneurial communities.

Personal Qualities
  • People-first mindset
  • High integrity and accountability
  • Empathetic, dependable, and self-aware
  • Entrepreneurial spirit
  • Passion for building community
  • Genuine alignment with Kiln's mission and values

At Kiln, you're not just running a workspace-you're building something meaningful. If you love bringing people together, leading with purpose, and creating unforgettable experiences-we'd love to meet you.

Apply