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Community Success Manager Jobs in Arizona (NOW HIRING)

Lead Forensics

Customer Success Manager

Scottsdale, AZ · On-site

$100K/yr

Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona ... Give back to the wider community with 2 paid volunteer days, as well as company planned fundraisers ...

Epiq

Customer Success Manager

Phoenix, AZ · Remote

You'll join a valuesdriven community where integrity guides decisions, relentless service sets the ... Customer Success Manager - AIPowered Legal Technology We're looking for a Customer Success Manager ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$100K/yr

Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona ... Give back to the wider community with 2 paid volunteer days, as well as company planned fundraisers ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$100K/yr

Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona ... Give back to the wider community with 2 paid volunteer days, as well as company planned fundraisers ...

Melio

Customer Success Manager

Phoenix, AZ · Remote

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO ... social, and community support for our employees. * Time Off: Time to rest and recharge is a ...

iCIMS

Customer Success Manager

Phoenix, AZ · On-site

$70K - $80K/yr

Drive customer education and best-practice enablement using Community, Academy, and self-service ... Qualifications * 2-5+ years in Customer Success, Account Management, Implementation, Consulting, or ...

Insight

$90K/yr

Requisition Number: 105884 Cybersecurity Client Success Manager Location: Remote (US) Salary ... with your local community. We want you to enjoy a full, meaningful life and own your career at ...

Kiln

Member Success Manager

Tucson, AZ · On-site

Member Success Manager Kiln is a flex office and lifestyle brand. We deliver an exceptional ... Our community lifts individuals, facilitates learning, and is creating a collective that is capable ...

Kiln

Member Success Manager

Tucson, AZ · On-site

Our community lifts individuals, facilitates learning, and is creating a collective that is capable ... About the Role: The Member Success Manager works in tandem with the local team and Community ...

Kiln

Member Success Manager

Tucson, AZ · Hybrid

Our community lifts individuals, facilitates learning, and is creating a collective that is capable ... About the Role: The Member Success Manager works in tandem with the local team and Community ...

Kiln

Member Success Manager

Tucson, AZ · On-site

Our community lifts individuals, facilitates learning, and is creating a collective that is capable ... About the Role: The Member Success Manager works in tandem with the local team and Community ...

EDB

Principal Customer Success Manager

Phoenix, AZ · On-site

... community, EDB supports major government organizations, financial services, media and information ... For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM ...

Dinerstein Companies

Assistant Community Manager

Phoenix, AZ · On-site

$18 - $21.75/hr

Not a management company. We wake up daily with a renewed mission towards genuine hospitality and ... Contribute to the community's success by maintaining all aspects of bookkeeping and general ...

Quavo, Inc.

Account/Client Success Manager

Phoenix, AZ · On-site +1

... community to enhance and evolve industry standards in fraud and disputes management. Who you are ... As an Account/Client Success Manager at Quavo, you'll own a portfolio of mid-market and enterprise ...

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All JobsCommunity Success JobsCommunity Success Manager JobsCommunity Success Manager Jobs in Arizona

Community Success Manager information

See Arizona salary details

$28.9K

$54.9K

$86.2K

How much do community success manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for community success manager in Arizona is $54,923.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $62,400.00 per year, depending on experience, location, and employer.

What is a community success manager?

Community Success Managers are professionals responsible for fostering positive relationships within a company's online or offline community. They engage with members, provide support, gather feedback, and help ensure users have a satisfying experience. Their role often includes organizing events, moderating discussions, and collaborating with other teams to address community needs. Ultimately, they work to build loyalty and drive the overall growth and health of the community.

How does a community success manager typically collaborate with cross-functional teams to enhance member engagement?

Community Success Managers often work closely with marketing, product, and customer support teams to develop and execute strategies that boost member engagement. They gather feedback from the community, share insights with relevant departments, and help tailor initiatives or content to better meet member needs. This collaborative approach ensures that community programs align with broader organizational goals, driving both satisfaction and retention. Regular meetings and transparent communication are key aspects of successful cross-team collaboration in this role.

What are the key skills and qualifications needed to thrive as a community success manager, and why are they important?

To thrive as a Community Success Manager, you need strong communication, conflict resolution, and community engagement skills, often supported by a degree in communications, marketing, or a related field. Familiarity with community management platforms, CRM systems, and analytics tools is typically required. Empathy, leadership, and problem-solving abilities set outstanding professionals apart in this role. These skills are essential for fostering active, positive communities that drive brand loyalty and user retention.

What is the difference between Community Success Manager vs Customer Success Manager?

AspectCommunity Success ManagerCustomer Success Manager
Required CredentialsTypically requires a background in community management, communications, or related fields; certifications in community engagement are a plus.Often requires a degree in business, marketing, or related fields; certifications in customer success or account management are common.
Work EnvironmentFocuses on managing online communities, social platforms, and fostering engagement.Works directly with clients to ensure product adoption and satisfaction, often in a corporate setting.
Employer & Industry UsageUsed by tech companies, SaaS providers, and organizations emphasizing community building.Common across SaaS, tech, and service industries focusing on client retention.

The Community Success Manager primarily concentrates on building and nurturing online communities and engagement, while the Customer Success Manager focuses on maintaining client relationships and ensuring product success. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are popular job titles related to Community Success Manager jobs in Arizona?

For Community Success Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Community Success Manager jobs in Arizona look for?

The top searched job categories for Community Success Manager jobs in Arizona are:

What cities in Arizona are hiring for Community Success Manager jobs?

Cities in Arizona with the most Community Success Manager job openings:

Community Success Manager jobs near you

Customer Success Manager

Lead Forensics

Scottsdale, AZ • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Customer Success Manager
Base salary up to $65,000, plus commission

Location: Scottsdale, Arizona
(Hybrid working - 3 days a week required in the Office. Remote working is not offered.)

Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry. Our software enables us to identify the businesses who have visited our clients’ websites to helps them convert these passive visitors into actionable leads. We pride ourselves on our cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for motivated and customer focused Customer Success Managers to join our team and play a key role in driving client retention.

We can offer you structured career progression with the opportunity to promote every 6 months, with a $5,000 salary increase at each stage, based on performance.

Typical earnings (including base and commission) for CSMs can exceed:

  • First year: $80,000–$85,000

  • Second year: $90,000–$95,000

  • Third year and beyond: $100,000+

A little about the role, you will be;

  • Building and maintaining client relationships

  • Providing support and assistance throughout the contract lifetime

  • Identifying further use cases to increase value and liaise regularly to develop strategies

  • Contributing to revenue growth by upselling/uplifting client contracts

  • Hosting online meetings with various stakeholders to review the progress of their desired outcomes

  • Identifying, qualifying, and resolving customer issues including working with internal departments, (Support/Product) if required

  • Negotiating contract renewals and expansion proposals

  • Working towards weekly KPI’s and monthly targets; both individually and as a team.

A little about you:

  • Sales/Account Management or Customer Success background

  • Experience in using CRM systems

  • Previous experience with interacting with Director Level individuals

  • Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook)

  • Great Communications skills

  • Strategic thinker with problems solving skills

  • Strong negotiating skills

  • Previously worked towards targets and KPI’s

Why Lead Forensics?

  • Receive full benefits; Medical, Dental, Vision, Life Insurance, 401k, and access to the Employee Assistance Program

  • 20 PTO days, 9 public holidays and your birthday off as standard!

  • Incentive trips abroad for top performers every quarter (recent destinations include Aruba, Barbados and Vegas!)

  • Give back to the wider community with 2 paid volunteer days, as well as company planned fundraisers and volunteer events

  • Social team nights out including; Diamondbacks games, Wine & Paint nights, Kickball Leagues, etc.

 

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