ZipRecruiter

Log In

1

Community Success Manager Jobs in Arizona (NOW HIRING)

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$100K/yr

Customer Success Manager Base salary up to $65,000, plus commission (Hybrid working - 3 days a week ... Give back to the wider community with 2 paid volunteer days, as well as company planned fundraisers ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$65K/yr

Customer Success Manager Base salary up to $65,000, plus commission (Hybrid working - 3 days a week ... Give back to the wider community with 2 paid volunteer days, as well as company planned fundraisers ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$65K/yr

Customer Success Manager Base salary up to $65,000, plus commission (Hybrid working - 3 days a week ... Give back to the wider community with 2 paid volunteer days, as well as company planned fundraisers ...

PayPal

Customer Success Manager

Scottsdale, AZ

... communities. Job Summary: This job develops strategic engagement plans, facilitates workshops ... Minimum 7 years in a Customer Servicing, Merchant Servicing, Account Management or Customer Success ...

Dinerstein Companies

Assistant Community Manager

Phoenix, AZ · On-site

$18.75 - $22.75/hr

Not a management company. We wake up daily with a renewed mission towards genuine hospitality and ... Contribute to the community's success by maintaining all aspects of bookkeeping and general ...

Dinerstein Companies

Assistant Community Manager

Phoenix, AZ · On-site

$18.75 - $22.75/hr

Contribute to the community's success by maintaining all aspects of bookkeeping and general ... Help ensure that invoices are processed (manager specific). * Maintain and review individual ...

Quavo, Inc.

Account/Client Success Manager

Phoenix, AZ · On-site +1

... community to enhance and evolve industry standards in fraud and disputes management. Who you are ... As an Account/Client Success Manager at Quavo, you'll own a portfolio of mid-market and enterprise ...

B.HOM Student Living

Community Ambassador PT (4947)

Tucson, AZ · On-site

$12.50 - $17.25/hr

Perform other duties as assigned to support community success What We're Looking For Required Skills & Qualifications * Strong communication and interpersonal skills * Ability to manage multiple ...

next page

Showing results 1-20

All JobsCommunity Success JobsCommunity Success Manager JobsCommunity Success Manager Jobs in Arizona

Community Success Manager information

See Arizona salary details

$28.9K

$54.9K

$86.2K

How much do community success manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for community success manager in Arizona is $54,923.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $62,400.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Community Success Manager (CSM) typically earns between $50,000 and $80,000 annually, depending on experience, location, and company size. Senior or specialized CSMs can earn over $100,000, especially in tech or SaaS industries, often with performance bonuses and benefits.

How does a Community Success Manager typically collaborate with cross-functional teams to enhance member engagement?

Community Success Managers often work closely with marketing, product, and customer support teams to develop and execute strategies that boost member engagement. They gather feedback from the community, share insights with relevant departments, and help tailor initiatives or content to better meet member needs. This collaborative approach ensures that community programs align with broader organizational goals, driving both satisfaction and retention. Regular meetings and transparent communication are key aspects of successful cross-team collaboration in this role.

What are Community Success Managers?

Community Success Managers are professionals responsible for fostering positive relationships within a company's online or offline community. They engage with members, provide support, gather feedback, and help ensure users have a satisfying experience. Their role often includes organizing events, moderating discussions, and collaborating with other teams to address community needs. Ultimately, they work to build loyalty and drive the overall growth and health of the community.

What jobs in the US pay 300,000 a year?

Community Success Managers typically do not earn $300,000 annually; such high salaries are more common in executive roles like Chief Executive Officers, investment bankers, or specialized medical professionals. Senior roles in technology, finance, or law may also reach this level with experience and bonuses. Achieving this salary often requires advanced skills, extensive experience, and leadership responsibilities.

What is the difference between Community Success Manager vs Customer Success Manager?

AspectCommunity Success ManagerCustomer Success Manager
Required CredentialsTypically requires a background in community management, communications, or related fields; certifications in community engagement are a plus.Often requires a degree in business, marketing, or related fields; certifications in customer success or account management are common.
Work EnvironmentFocuses on managing online communities, social platforms, and fostering engagement.Works directly with clients to ensure product adoption and satisfaction, often in a corporate setting.
Employer & Industry UsageUsed by tech companies, SaaS providers, and organizations emphasizing community building.Common across SaaS, tech, and service industries focusing on client retention.

The Community Success Manager primarily concentrates on building and nurturing online communities and engagement, while the Customer Success Manager focuses on maintaining client relationships and ensuring product success. Both roles require strong communication skills but differ in their core responsibilities and work environments.

Is being a CSM hard?

Being a Community Success Manager (CSM) can be challenging as it involves managing customer relationships, resolving issues, and ensuring client satisfaction, often requiring strong communication, problem-solving skills, and familiarity with customer management tools. The role may also demand multitasking and adapting to different client needs, but it can be rewarding for those with interpersonal skills and a proactive approach.

Will AI replace CSM?

AI cannot fully replace Community Success Managers, as their role involves building relationships, understanding community needs, and providing personalized support that requires emotional intelligence and human judgment. AI tools can assist CSMs by automating routine tasks and analyzing data, but the core responsibilities of engagement and relationship management remain human-centered. Success in this role often depends on strong communication skills, empathy, and adaptability, which are difficult for AI to replicate fully.

What are the key skills and qualifications needed to thrive as a Community Success Manager, and why are they important?

To thrive as a Community Success Manager, you need strong communication, conflict resolution, and community engagement skills, often supported by a degree in communications, marketing, or a related field. Familiarity with community management platforms, CRM systems, and analytics tools is typically required. Empathy, leadership, and problem-solving abilities set outstanding professionals apart in this role. These skills are essential for fostering active, positive communities that drive brand loyalty and user retention.
What are popular job titles related to Community Success Manager jobs in Arizona? For Community Success Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Community Success Manager jobs in Arizona look for? The top searched job categories for Community Success Manager jobs in Arizona are:
What cities in Arizona are hiring for Community Success Manager jobs? Cities in Arizona with the most Community Success Manager job openings:
Community Success Manager jobs near you

Customer Success Manager

Lead Forensics

Scottsdale, AZ • Hybrid

$100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Customer Success Manager
Base salary up to $65,000, plus commission
(Hybrid working - 3 days a week required in the Scottsdale Office)

Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry. Our software enables us to identify the businesses who have visited our clients’ websites to helps them convert these passive visitors into actionable leads. We pride ourselves on our cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for motivated and customer focused Customer Success Managers to join our team and play a key role in driving client retention.

We can offer you structured career progression with the opportunity to promote every 6 months, with a $5,000 salary increase at each stage, based on performance.

Typical earnings (including base and commission) for CSMs can exceed:

  • First year: $80,000–$85,000

  • Second year: $90,000–$95,000

  • Third year and beyond: $100,000+

A little about the role, you will be;

  • Building and maintaining client relationships

  • Providing support and assistance throughout the contract lifetime

  • Identifying further use cases to increase value and liaise regularly to develop strategies

  • Contributing to revenue growth by upselling/uplifting client contracts

  • Hosting online meetings with various stakeholders to review the progress of their desired outcomes

  • Identifying, qualifying, and resolving customer issues including working with internal departments, (Support/Product) if required

  • Negotiating contract renewals and expansion proposals

  • Working towards weekly KPI’s and monthly targets; both individually and as a team.

A little about you:

  • Sales/Account Management or Customer Success background

  • Experience in using CRM systems

  • Previous experience with interacting with Director Level individuals

  • Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook)

  • Great Communications skills

  • Strategic thinker with problems solving skills

  • Strong negotiating skills

  • Previously worked towards targets and KPI’s

Why Lead Forensics?

  • Receive full benefits; Medical, Dental, Vision, Life Insurance, 401k, and access to the Employee Assistance Program

  • 20 PTO days, 9 public holidays and your birthday off as standard!

  • Incentive trips abroad for top performers every quarter (recent destinations include Aruba, Barbados and Vegas!)

  • Give back to the wider community with 2 paid volunteer days, as well as company planned fundraisers and volunteer events

  • Social team nights out including; Diamondbacks games, Wine & Paint nights, Kickball Leagues, etc.

#accountmanagement #saas #customersuccess #clientsuccess #salesengineer

CSMSCO25 #ZR