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Community Service Team Lead Jobs (NOW HIRING)

Service Team Lead

Houston, TX ยท On-site

$15.25 - $20/hr

The Service Team Lead's primary function is to manage the performance of assigned Inspectors and Service Technicians to achieve a high customer satisfaction level, ensuring customers receive ...

The Customer Service Team Lead will be responsible for providing day-to-day leadership, coordination, and coaching for the CSR team while continuing to support customer accounts or advanced CSR ...

Customer Service Team Lead

Gilsum, NH ยท On-site

$22 - $27/hr

The Customer Service Team Lead supports the Badger mission and principles by ensuring exceptional customer service to our customers, from incoming calls through accurate order processing. This ...

Onsite Service Team Lead

Austin, TX ยท On-site

$15.75 - $20.75/hr

Your role The On-site Service Engineer Team Lead is responsible for performing and supervising semi-routine preventative maintenance of products through well-defined schedules and procedures. Main ...

Onsite Service Team Lead

Austin, TX ยท On-site

$15.75 - $20.75/hr

Your role The On-site Service Engineer Team Lead is responsible for performing and supervising semi-routine preventative maintenance of products through well-defined schedules and procedures. Main ...

... difference in the communities we serve. We are not just another Convenience Store and that ... Our Food Service Team Members give the absolute best customer service in all of East Tennessee, in ...

... difference in the communities we serve. We are not just another Convenience Store and that ... Our Food Service Team Members give the absolute best customer service in all of East Tennessee, in ...

... difference in the communities we serve. We are not just another Convenience Store and that ... Our Food Service Team Members give the absolute best customer service in all of East Tennessee, in ...

Food Service Team Lead

Chattanooga, TN ยท On-site

$13.25 - $18.25/hr

... difference in the communities we serve. We are not just another Convenience Store and that ... Our Food Service Team Members give the absolute best customer service in all of East Tennessee, in ...

Food Service Team Lead

Maryville, TN ยท On-site

$12.75 - $17.50/hr

... difference in the communities we serve. We are not just another Convenience Store and that ... Our Food Service Team Members give the absolute best customer service in all of East Tennessee, in ...

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Community Service Team Lead information

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How much do community service team lead jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for community service team lead in the United States is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What cities are hiring for Community Service Team Lead jobs?

Cities with the most Community Service Team Lead job openings:

What states have the most Community Service Team Lead jobs?

States with the most job openings for Community Service Team Lead jobs include:

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For Community Service Team Lead jobs, the most frequently searched job titles are:

Infographic showing various Community Service Team Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $42,094 per year, or $20.2 per hour.

Service Team Lead

Houston, TX โ€ข On-site

Sciens Building Solutions
Facilities Support Servicesย โ€ขย 501 - 1,000 employees

$15.25 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago


Job description

THE POSITION IN A NUTSHELL
Sciens Building Solutions seeks a Service Team Lead. The Service Team Lead's primary function is to manage the performance of assigned Inspectors and Service Technicians to achieve a high customer satisfaction level, ensuring customers receive knowledgeable, responsive, professional, and courteous service. This person will be responsible for managing and mentoring the team members in all aspects of their assigned responsibilities, company policies, and procedures.
WHAT YOU'LL BE DOING (and doing well!)
  • Provide supervision, mentoring, and training of assigned team members; lead the performance management process of team members and identify training and development needs.
  • Track and/or quote deficiencies.
  • Provide general oversite to the on-call schedule, vacation schedule, and subcontractor schedule.
  • Direct the day-to-day activities of the service team to ensure all tasks are completed in a timely manner and meet the Company's standards of excellence.
  • Coordinate closely with the finance department to ensure billings are accurate and timely for customers.
  • Ensure the Company meets its contractual obligations for all service contracts, emergency calls, service requests and monitoring agreements.
  • Ensure compliance of all assigned employees to Sciens safety standards.
  • Direct any corrective action and keep the Service Manager informed.
  • Participate in Company-sponsored meetings, trainings, and other functions.
  • Provide feedback to the Service Manager in establishing goals for department personnel; update and monitor on a regular basis.
  • Ensure that monitoring reports are reviewed daily for trouble signals to ensure preventative measures are being taken to provide excellent customer service.
WHAT WE LIKE ABOUT YOU
  • High school diploma or equivalent.
  • Five or more years of experience in customer service or related field in the fire and life safety industry.
  • FAL or FEL strongly preferred.
  • Strong organizational skills.
  • Ability to multi-task and manage self and team.
  • Remain calm under pressure.
  • Possess sound decision-making skills and practical judgment priorities.
  • Ability to manage, motivate, and develop people with positive attitude.
  • Proven track record of excellent customer service.
WHAT WE'RE BRINGING TO THE TABLE
  • Competitive salary based on qualifications.
  • Paid time off plan and holidays.
  • 401(k) matching.
  • Short term and long-term disability.
  • Medical, dental, and vision plans with options.
  • Life insurance.
  • Professional career development opportunities.
  • Tuition reimbursement program.