Service Manager - Trailhead Department: Property Maintenance Employment Type: Full Time Location ... American Campus Communities Culture Commitments * Our people are devoted to a culture of inclusion ...
Service Manager - Trailhead Department: Property Maintenance Employment Type: Full Time Location ... American Campus Communities Culture Commitments * Our people are devoted to a culture of inclusion ...
Service Manager - Property Maintenance
Provo, UT · On-site
$26 - $28/hr
Under the direction of the Community Manager, the Service Manager maintains the property in a high-quality condition, provides excellent customer service, supervises preparation of move-ins and ...
Quick apply
Service Manager - Property Maintenance
Provo, UT · On-site
$26 - $28/hr
Under the direction of the Community Manager, the Service Manager maintains the property in a high-quality condition, provides excellent customer service, supervises preparation of move-ins and ...
Area Service Manager
West Valley City, UT · On-site
... communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience. The Area Service Manager is responsible for the oversight of ...
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... communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience. The Area Service Manager is responsible for the oversight of ...
Customer Service Manager
$65K - $75K/yr
... communities. Duties and Responsibilities to include: * Manage customer service team members and ... maintain an orderly workflow according to customer priorities. * Assess and monitor daily ERP ...
Customer Service Manager
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... communities. Duties and Responsibilities to include: * Manage customer service team members and ... maintain an orderly workflow according to customer priorities. * Assess and monitor daily ERP ...
Customer Service Manager
Salt Lake City, UT · On-site
$65K - $75K/yr
... communities. Duties and Responsibilities to include: * Manage customer service team members and ... maintain an orderly workflow according to customer priorities. * Assess and monitor daily ERP ...
Customer Service Manager
Salt Lake City, UT · On-site
$65K - $75K/yr
... communities. Duties and Responsibilities to include: * Manage customer service team members and ... maintain an orderly workflow according to customer priorities. * Assess and monitor daily ERP ...
Operations/Service Manager
Orem, UT · On-site
$20 - $26.65/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... Burlington associates make a difference in the lives of customers, colleagues, and the communities ...
Operations/Service Manager
Orem, UT · On-site
$20 - $26.65/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... Burlington associates make a difference in the lives of customers, colleagues, and the communities ...
Customer Service Manager
Salt Lake City, UT · On-site
$65K - $75K/yr
... communities. Duties and Responsibilities to include: * Manage customer service team members and ... maintain an orderly workflow according to customer priorities. * Assess and monitor daily ERP ...
Customer Service Manager
Salt Lake City, UT · On-site
$65K - $75K/yr
... communities. Duties and Responsibilities to include: * Manage customer service team members and ... maintain an orderly workflow according to customer priorities. * Assess and monitor daily ERP ...
Bingham Cyclery - Service Manager
Park City, UT · On-site
$19 - $24/hr
About This Role The Service Manager is accountable for the performance, efficiency, and customer ... We strengthen the fabric of our community and bring the joy of riding into the hands of many. We ...
Quick apply
Bingham Cyclery - Service Manager
Park City, UT · On-site
$19 - $24/hr
About This Role The Service Manager is accountable for the performance, efficiency, and customer ... We strengthen the fabric of our community and bring the joy of riding into the hands of many. We ...
Bingham Cyclery - Service Manager
Salt Lake City, UT · On-site
$19 - $23/hr
About This Role The Service Manager is accountable for the performance, efficiency, and customer ... We strengthen the fabric of our community and bring the joy of riding into the hands of many. We ...
Quick apply
Bingham Cyclery - Service Manager
Salt Lake City, UT · On-site
$19 - $23/hr
About This Role The Service Manager is accountable for the performance, efficiency, and customer ... We strengthen the fabric of our community and bring the joy of riding into the hands of many. We ...
We are looking to bring on an Electrical Service Manager to join our team to maintain the positive ... community. Daily tasks include overseeing the day-to-day operations of the Electrical Service ...
We are looking to bring on an Electrical Service Manager to join our team to maintain the positive ... community. Daily tasks include overseeing the day-to-day operations of the Electrical Service ...
We are looking to bring on an Electrical Service Manager to join our team to maintain the positive ... community. Daily tasks include overseeing the day-to-day operations of the Electrical Service ...
We are looking to bring on an Electrical Service Manager to join our team to maintain the positive ... community. Daily tasks include overseeing the day-to-day operations of the Electrical Service ...
We are looking to bring on an Electrical Service Manager to join our team to maintain the positive ... community. Daily tasks include overseeing the day-to-day operations of the Electrical Service ...
We are looking to bring on an Electrical Service Manager to join our team to maintain the positive ... community. Daily tasks include overseeing the day-to-day operations of the Electrical Service ...
Community Manager
Draper, UT · On-site
To be successful in this role you will need great customer service skills and the ability to work ... The Community Association Manager (CAM) helps the company grow by: * Acting as or overseeing the ...
Community Manager
Draper, UT · On-site
To be successful in this role you will need great customer service skills and the ability to work ... The Community Association Manager (CAM) helps the company grow by: * Acting as or overseeing the ...
Community Manager
Salt Lake City, UT · On-site
Consistently providing quality customer service to community members, guests and prospective ... Managing controllable community expenses to an established budget. Community Engagement
Community Manager
Salt Lake City, UT · On-site
Consistently providing quality customer service to community members, guests and prospective ... Managing controllable community expenses to an established budget. Community Engagement
Consistently providing quality customer service to community members, guests and prospective ... Managing controllable community expenses to an established budget. Community Engagement
Consistently providing quality customer service to community members, guests and prospective ... Managing controllable community expenses to an established budget. Community Engagement
Community Manager
Salt Lake City, UT · On-site
Consistently providing quality customer service to community members, guests and prospective ... Managing controllable community expenses to an established budget. Community Engagement
Quick apply
Community Manager
Salt Lake City, UT · On-site
Consistently providing quality customer service to community members, guests and prospective ... Managing controllable community expenses to an established budget. Community Engagement
Experienced Automotive Service Manager
Murray, UT · On-site
$1K - $2K/wk
As a Service Manager, you won't just be taking appointments-you'll be the driving force behind ... communities they serve. At Midas, we take care of everything... tires, brakes, oil... so the ...
Experienced Automotive Service Manager
Murray, UT · On-site
$1K - $2K/wk
As a Service Manager, you won't just be taking appointments-you'll be the driving force behind ... communities they serve. At Midas, we take care of everything... tires, brakes, oil... so the ...
Our core values--Integrity, Respect, Service, and Community--guide everything we do. We're seeking a passionate Community Manager to join our team and make a lasting impact. About the Community: This ...
Quick apply
Our core values--Integrity, Respect, Service, and Community--guide everything we do. We're seeking a passionate Community Manager to join our team and make a lasting impact. About the Community: This ...
Community Manager
Salt Lake City, UT · On-site
$50K - $57K/yr
The Community Manager is responsible for reporting budgetary and operational concerns as well as ... Monitor vendor performance and maintain service relationships. * Identify maintenance or repair ...
Quick apply
Community Manager
Salt Lake City, UT · On-site
$50K - $57K/yr
The Community Manager is responsible for reporting budgetary and operational concerns as well as ... Monitor vendor performance and maintain service relationships. * Identify maintenance or repair ...
Our core valuesIntegrity, Respect, Service, and Communityguide everything we do. We're seeking a passionate Community Manager to join our team and make a lasting impact. About the Community: This ...
Our core valuesIntegrity, Respect, Service, and Communityguide everything we do. We're seeking a passionate Community Manager to join our team and make a lasting impact. About the Community: This ...
Community Service Manager information
See Utah salary details
$28.7K - $35.8K
9% of jobs
$42.6K is the 25th percentile. Wages below this are outliers.
$35.8K - $42.9K
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10% of jobs
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The median wage is $57.5K / yr.
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9% of jobs
$74.8K is the 75th percentile. Wages above this are outliers.
$71.4K - $78.5K
11% of jobs
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9% of jobs
$85.6K - $92.7K
8% of jobs
$92.7K - $99.9K
2% of jobs
$99.9K - $107K
1% of jobs
$28.7K
$63.3K
$107K
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What are community service managers?
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What is the difference between Community Service Manager vs Social Worker?
| Aspect | Community Service Manager | Social Worker |
|---|---|---|
| Required Credentials | Bachelor's degree often in social work, psychology, or related field; some roles require a master's degree | Bachelor's or master's degree in social work or related field; licensure may be required |
| Work Environment | Administrative settings, community organizations, government agencies | Client homes, hospitals, schools, community agencies |
| Employer & Industry Usage | Nonprofits, government agencies, community programs | Hospitals, schools, social service agencies, government |
While both roles focus on supporting community members, Community Service Managers oversee programs and staff, managing operations and resources. Social Workers directly assist clients with personal, emotional, or social challenges. The roles often overlap in credentials and work environments, but their primary functions differ: management versus direct client service.
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What are the key skills and qualifications needed to thrive as a Community Service Manager, and why are they important?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 6 days ago
American Campus Communities rating
6.0
Based on 27 frontline employees who took The Breakroom Quiz
152nd of 210 rated facilities management
Job description
Department: Property Maintenance
Employment Type: Full Time
Location: Trailhead - Salt Lake City, UT
Reporting To: Regional Director
Description
The Service Manager is a key member of the property leadership team, ensuring the efficient operation and maintenance of their assigned property. This role focuses on managing a team to help enhance resident experiences and maintain high maintenance standards. In this role, you will lead the service, groundskeeping, and housekeeping staff and operations. The ideal candidate will use strong leadership, training, planning, and communication skills to build team skillsets and improve property performance.
- Manage the entire facilities maintenance team to enhance the resident experience, including managing the process for efficient execution of work orders, preventative maintenance, and vendor management at assigned property.
- Recruit, hire, supervise, train, and develop team members and conduct cross-training for operational flexibility. Create a positive and engaging workplace for teams.
- Manage work order processes, including execution, system close-out, verification, and vendor coordination.
- Oversee property turn process and preparedness, as well as contract and manage vendors for efficient execution; assist Property Manager with hindsight in preparation for upcoming year.
- Own the preventative maintenance plans for property; schedule, delegate, and track tasks to ensure completion.
- Ensure property has adequate planning and response for inclement weather.
- Collaborate with nearby ACC properties to share resources and support as needed.
- Develop and supervise an inspection program for public areas and resident apartments to ensure ACC's maintenance standards are consistently met.
- Ensure the safe operation, compliance, preventative maintenance, and training for all facilities equipment and systems, adhering to health, safety, and OSHA regulations.
- Manage maintenance performance to budget, in partnership with supervisor and regional support team.
- Conduct performance evaluations of direct reports and performance discussions with team members.
- Collaborate with supervisor and Human Resources on compensation adjustments for direct reports.
- Ensure property is utilizing national partnerships for vendor management to reduce expenses, and leverage market-wide vendor services for consistency and scalability with nearby properties.
- Ensure that any vacant retail spaces are well-maintained and ready for showings.
- Communicate effectively with retail tenants regarding maintenance and timely updates.
- Maintain property signage and curb appeal, ensuring high standards.
- Manage contracts for services and vendors like snow removal, landscaping, etc.
- Assess inventory and ensure proper resource allocation at assigned property.
- Ensure teams maintain clean and orderly environment, including shops, mechanical rooms, storage and back-of-house areas.
- Maintain key control oversight, including key box access.
- Other duties as assigned by supervisor.
Supervisory Responsibilities:
- Carries out supervisor responsibilities, including interviewing, hiring, and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
- Coach, train and develop a team while managing the workflow and prioritization of projects and ensuring on-time execution and completion.
American Campus Communities Culture Commitments
- Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership, and embraced by all.
- The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community.
- Serve as an American Campus representative and liaison in all interactions.
- Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the minimum knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
- HVAC certification preferred.
- 2-3 years' proven mid to high-level tech experience in residential facilities maintenance.
- Management experience preferred.
- Strong organizational, communication, and leadership skills.
Benefits & Perks
- Benefits:
- Dental
- Vision
- 401(k) with Employer Matching
- Medical & Dependent Care Flexible Spending Accounts (FSA)
- Life Insurance
- Sick Leave
- Paid Time Off
- Paid Pregnancy & Childbirth Leave
- Paid Paternity Leave
- Health Insurance
- Health Savings Account (HSA) with Employer Matching
- Short-Term & Long-Term Disability
- Perks:
- Preferred Membership Pricing at Local & National Companies
- CoreGiving Volunteer Days
- Referral Program
- Charity Matching Program
ACC is now hiring, and we're committed to creating rewarding careers for our team members from day one!
What American Campus Communities employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About American Campus Communities
Sourced by ZipRecruiter
Industry
Real estate
Company size
1,001 - 5,000 Employees
Headquarters location
Bee Cave, TX, US
Year founded
1993