Manage key programs in the field, specifically driving our ASPIRE sales program, alongside FTRS and ... Build and maintain strong relationships with local community stakeholders to champion a community ...
Manage key programs in the field, specifically driving our ASPIRE sales program, alongside FTRS and ... Build and maintain strong relationships with local community stakeholders to champion a community ...
Execute community engagement strategies aligned with program goals * Promote MCSC initiatives ... Able to manage multiple priorities and track outcomes * Digitally savvy: Comfortable with social ...
Execute community engagement strategies aligned with program goals * Promote MCSC initiatives ... Able to manage multiple priorities and track outcomes * Digitally savvy: Comfortable with social ...
This role is responsible for managing all facets of a multi-million-dollar asset. This position ... Willing and able to learn new software programs * Follow Weidner's Mission, Vision and Values and ...
This role is responsible for managing all facets of a multi-million-dollar asset. This position ... Willing and able to learn new software programs * Follow Weidner's Mission, Vision and Values and ...
Develop and manage timelines, budgets, and logistics for land-based family retreats, community-based learning camps, and mobile learning programs. * Lead the expansion of existing land-based and ...
Develop and manage timelines, budgets, and logistics for land-based family retreats, community-based learning camps, and mobile learning programs. * Lead the expansion of existing land-based and ...
Program Manager, CASA House and Adolescent Day Program
Calgary, AB · On-site
CA$86K - CA$131K/yr
This is a unique opportunity to help establish a first-of-its-kind service in your community. As a ... Permanent About the Role Reporting to the Director, Clinical - CASA House and Day Programs, the ...
Quick apply
Program Manager, CASA House and Adolescent Day Program
Calgary, AB · On-site
CA$86K - CA$131K/yr
This is a unique opportunity to help establish a first-of-its-kind service in your community. As a ... Permanent About the Role Reporting to the Director, Clinical - CASA House and Day Programs, the ...
Program Manager, CASA House and Adolescent Day Program
Fort Mcmurray, AB · On-site
CA$86K - CA$131K/yr
This is a unique opportunity to help establish a first-of-its-kind service in your community. As a ... Permanent About the Role Reporting to the Director, Clinical - CASA House and Day Programs, the ...
Quick apply
Program Manager, CASA House and Adolescent Day Program
Fort Mcmurray, AB · On-site
CA$86K - CA$131K/yr
This is a unique opportunity to help establish a first-of-its-kind service in your community. As a ... Permanent About the Role Reporting to the Director, Clinical - CASA House and Day Programs, the ...
Community Support Worker
Edmonton, AB · On-site
The Support Environment Individuals supported in this program may present with: * Mobility ... Manage safety risks including falls, behavioural incidents, and self-harm risk using approved ...
Quick apply
Community Support Worker
Edmonton, AB · On-site
The Support Environment Individuals supported in this program may present with: * Mobility ... Manage safety risks including falls, behavioural incidents, and self-harm risk using approved ...
Community Support Worker
Edmonton, AB · On-site
$18.75 - $22.79/hr
The Support Environment Individuals supported in this program may present with: * Mobility ... Manage safety risks including falls, behavioural incidents, and self-harm risk using approved ...
Community Support Worker
Edmonton, AB · On-site
$18.75 - $22.79/hr
The Support Environment Individuals supported in this program may present with: * Mobility ... Manage safety risks including falls, behavioural incidents, and self-harm risk using approved ...
This role involves building and maintaining relationships, managing community feedback, expanding ... Our training, mentoring and education programs will provide you with opportunities for continued ...
This role involves building and maintaining relationships, managing community feedback, expanding ... Our training, mentoring and education programs will provide you with opportunities for continued ...
This role involves building and maintaining relationships, managing community feedback, expanding ... Our training, mentoring and education programs will provide you with opportunities for continued ...
This role involves building and maintaining relationships, managing community feedback, expanding ... Our training, mentoring and education programs will provide you with opportunities for continued ...
... the program. Identify any concerns to management. * Deliver orientation for new employees, to ... Community Engagement: * Identify and support opportunities to bring the population together as a ...
New
... the program. Identify any concerns to management. * Deliver orientation for new employees, to ... Community Engagement: * Identify and support opportunities to bring the population together as a ...
New
... community partners, businesses, and stakeholders * Overseeing accurate reporting, statistics, and documentation for funding outcomes * Managing budgets and ensuring programs have required supplies ...
Quick apply
... community partners, businesses, and stakeholders * Overseeing accurate reporting, statistics, and documentation for funding outcomes * Managing budgets and ensuring programs have required supplies ...
... community partners, businesses, and stakeholders * Overseeing accurate reporting, statistics, and documentation for funding outcomes * Managing budgets and ensuring programs have required supplies ...
Quick apply
... community partners, businesses, and stakeholders * Overseeing accurate reporting, statistics, and documentation for funding outcomes * Managing budgets and ensuring programs have required supplies ...
Profit Centre Manager After completing the program, you'll be ready to step into a Profit Centre ... Building strong community and customer relationships * Ensuring exceptional service, safety, and ...
Quick apply
Profit Centre Manager After completing the program, you'll be ready to step into a Profit Centre ... Building strong community and customer relationships * Ensuring exceptional service, safety, and ...
... community engagement, or telecom/fibre infrastructure programs * Demonstrated experience in collaborating with cross-functional teams and managing complex, multi-market programs simultaneously
... community engagement, or telecom/fibre infrastructure programs * Demonstrated experience in collaborating with cross-functional teams and managing complex, multi-market programs simultaneously
Plan, coordinate, and deliver high-profile community events and outdoor programs, including major ... Support strategic planning, budgeting, and project management for community events and outdoor ...
Plan, coordinate, and deliver high-profile community events and outdoor programs, including major ... Support strategic planning, budgeting, and project management for community events and outdoor ...
Management Training Program Status: Regular, Full time Location: Grande Prairie, Alberta Interested ... Promote the business centre and invest in the community. Build solid partnerships to support the ...
Management Training Program Status: Regular, Full time Location: Grande Prairie, Alberta Interested ... Promote the business centre and invest in the community. Build solid partnerships to support the ...
... community engagement, or telecom/fibre infrastructure programs * Demonstrated experience in collaborating with cross-functional teams and managing complex, multi-market programs simultaneously
... community engagement, or telecom/fibre infrastructure programs * Demonstrated experience in collaborating with cross-functional teams and managing complex, multi-market programs simultaneously
Management Training Program Status: Regular, Full time Location: Calgary, Alberta Interested ... Promote the business centre and invest in the community. Build solid partnerships to support the ...
Management Training Program Status: Regular, Full time Location: Calgary, Alberta Interested ... Promote the business centre and invest in the community. Build solid partnerships to support the ...
Management Training Program Status: Regular, Full time Location: Calgary, Alberta Interested ... Promote the business centre and invest in the community. Build solid partnerships to support the ...
Management Training Program Status: Regular, Full time Location: Calgary, Alberta Interested ... Promote the business centre and invest in the community. Build solid partnerships to support the ...
Community Programs Manager information
What is the difference between Community Programs Manager vs Community Outreach Coordinator?
| Aspect | Community Programs Manager | Community Outreach Coordinator |
|---|---|---|
| Credentials | Bachelor's degree in social sciences, public administration, or related field; experience in program management | Bachelor's degree; experience in community engagement or outreach preferred |
| Work Environment | Oversees multiple programs, manages staff, and collaborates with stakeholders | Focuses on engaging community members, organizing events, and building relationships |
| Employer & Industry Usage | Nonprofits, government agencies, community organizations | Nonprofits, public health, educational institutions |
The Community Programs Manager typically handles the planning, execution, and oversight of community initiatives, requiring management skills and strategic planning. In contrast, the Community Outreach Coordinator primarily focuses on engaging community members directly, organizing outreach activities, and fostering relationships. Both roles are vital for community engagement but differ in scope and responsibilities.

TELUS rating
8.2
Based on 10 frontline employees who took The Breakroom Quiz
18th of 82 rated telecommunications companies
Job description
About the Role
We are seeking a dynamic Field Manager to lead a frontline team of 15-20 technicians, driving our 2026 North Stars of "Purposeful Growth & Value" and "Unwavering Customer Focus".
This position plays a crucial role in empowering Field Technicians, adapting on the fly to operational challenges, relaying critical information up the chain, and acting as a frontline sales leader. You will be the execution leader in the field, responsible for directing daily operations and protecting the customer experience. By maximizing customer value and wallet share, you will help us evolve into an EBITDA-positive growth engine
Key Responsibilities
- Team Leadership, Sales Coaching & Development
- Conduct dedicated team coaching, including 1:1s, ride-a-longs, and career development
sessions to build both technical and sales competencies - Drive technician engagement and lead the local execution of engagement and recognition plans
- Lead daily technician performance, addressing immediate performance issues and coaching the team on identifying customer needs to maximize field sales opportunities
- Participate in peer-to-peer mentorship and national or provincial primeships
Service & Sales Excellence
- Manage key programs in the field, specifically driving our ASPIRE sales program, alongside FTRS and repair reduction initiatives
- Champion sales leadership by motivating technicians to meet or exceed ASPIRE targets and seamlessly blending service delivery with revenue generation
- Own day-to-day business operations, issue resolution, and in-day customer escalations
- Monitor productivity metrics, conduct Voice of the Customer (VOC) check-ins, and own direct customer relationships
- Support ad hoc sales requests and collaborate cross-functionally to capture new business directly from the field
Operational Management & Strategic Alignment
- Execute mandatory Start of Day interlocks with dispatch and participate in weekly operational huddles
- Track and report team expenses while actively submitting necessary budget requests
- Lead routine safety reviews and ensure complete technician compliance with financial and operational policies
- Build and maintain strong relationships with local community stakeholders to champion a
community-first approach - Report field-level insights upward to directors to help shape broader regional sales and service strategies
Required Qualifications
- 5+ years of experience in telecommunications or related field service operations
- Proven leadership experience managing technical teams and driving operational and sales execution
- Advanced problem-solving capabilities, specifically in operational triage, real-time decisionmaking, and closing field-level business
- Advanced knowledge of English is required to interact with internal and external parties, as well as to navigate IT tools with English-only interfaces on a national scope
Required Skills
- Outstanding communication skills with the ability to provide rapid alignment during exception days
- Strong organizational skills for managing time, attendance tracking, and fleet or corporate card procedures
- Crisis management expertise to handle operational escalation support effectively while
maintaining a customer-centric focus
Preferred Qualifications
- Experience with field service management software and sales tracking tools
- Bilingual capabilities (English/French)