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Community Outreach Representative Jobs (NOW HIRING)

Cox Roofing

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Community Outreach Representative

Clarksville, IN · On-site

$60K - $110K/yr

Build rapport and represent the Cox Roofing brand professionally * Attend community events and local outreach opportunities as needed * Track leads, appointments, and activity in company CRM systems

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Community Outreach Representative information

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$27.5K

$46.7K

$69.5K

How much do community outreach representative jobs pay per year?

As of Aug 12, 2026, the average yearly pay for community outreach representative in the United States is $46,726.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $50,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a community outreach representative, and why are they important?

To excel as a Community Outreach Representative, you need strong communication skills, experience in public relations or community engagement, and usually a bachelor's degree in a related field. Familiarity with CRM software, event management tools, and social media platforms is often essential. Outstanding interpersonal skills, cultural sensitivity, and initiative help you build trust and foster meaningful relationships within diverse communities. These skills are important because they enable you to effectively connect organizations with the public, driving participation and positive impact.

How do I become a community outreach representative?

To become a community outreach representative, candidates typically need a bachelor's degree in communications, public relations, or a related field. Relevant skills include strong communication, interpersonal abilities, and experience in community engagement or public relations. Gaining experience through internships or volunteer work can also improve prospects in this role.

What degree do you need for community outreach representative?

A community outreach representative typically needs at least a high school diploma or equivalent; however, many employers prefer candidates with a bachelor's degree in fields such as communications, public relations, social work, or related areas. Relevant skills include strong communication, interpersonal abilities, and experience with community engagement or outreach programs.

What are some common challenges faced by community outreach representatives, and how can they be addressed?

Community Outreach Representatives often encounter challenges such as engaging hard-to-reach populations, managing diverse stakeholder expectations, and balancing multiple projects simultaneously. To address these issues, representatives should leverage strong communication and interpersonal skills, develop culturally sensitive outreach strategies, and prioritize effective time management. Building trusting relationships within the community and collaborating closely with team members and partner organizations can also help overcome these obstacles and achieve outreach goals.

What is a community outreach representative?

A Community Outreach Representative is a professional who builds relationships between an organization and the local community. Their main responsibilities include organizing events, providing information about services or programs, and gathering feedback from community members. They often represent nonprofits, healthcare organizations, or public agencies and work to ensure the organization's initiatives effectively address community needs. Strong communication and interpersonal skills are essential for this role.
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Who are the top companies hiring for Community Outreach Representative jobs? The top employers for Community Outreach Representative jobs are:
What states have the most Community Outreach Representative jobs? States with the most job openings for Community Outreach Representative jobs include:
What job categories do people searching Community Outreach Representative jobs look for? The top searched job categories for Community Outreach Representative jobs are:
Community Outreach Representative jobs near you
Infographic showing various Community Outreach Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,726 per year, or $22.5 per hour.

Community Outreach Representative

Hope Harbor Wellness

Cherry Hill, NJ • Remote

Full-time

Re-posted 16 days ago

Job description

Salary: DOE

Hope Harbor Wellness is a trusted provider of comprehensive addiction and mental health treatment services, dedicated to transforming lives through individualized, patient-centered care. Based in Hiram, Georgia, our facilities deliver a full continuum of evidence-based services, including medical detoxification, residential treatment, outpatient care, and ongoing aftercare. We prioritize creating a safe, compassionate, and supportive environment to empower clients on their journey to recovery and lasting wellness.


Responsibilities:


  • Identifies, builds, andmaintainsstrong, effective relationships with key referral partners, including hospital staff, discharge planners, outpatient providers, and community agencies. Activelyseeksopportunities to expand the referral network through outreach and relationship development.
  • Develops and executes a structured outreach plan that deepens high-value partnerships and generates new sources of business.
  • Actively maps market contacts, prioritizes relationship-building activities, andmaintainsa disciplined visit/call schedule to support consistent referral volume growth.
  • Effectively converts general inquiries into admissions by managing the full admissions process, including eligibility screening, benefit verification, and collaboration with internal teams.
  • Monitors the collection and obtainment of medical records during the intake process.
  • Plans, schedules, andconductsfacility tours for prospective clients, families, and key stakeholdersbyshowcasingprogram offerings, amenities, and safety standards while upholding confidentiality and delivering a consistent brand experience.
  • Communicates clearly and consistently with admissions, clinical, and leadership teamsregardingclient referrals, potential admits, and pipeline updates.
  • Manages all client and referral data within the organizations CRM, ensuringaccurateandtimelydocumentation of leads, activities, referral partner interactions, and admissions outcomes.
  • UtilizesCRMfor documentation of all outreach activities, regularly reviews reports and trends, and collaborates with leadership to improve tracking and workflow processes.
  • Tracks and evaluatesCallTrackingMetrics (e.g., volume, conversion rate, follow-ups) to drive outreach effectiveness and meet Key Performance Indicators (KPIs).
  • Proactivelyidentifiesobstacles within the referral pipeline and partners with internal departments and external contacts to implement solutions.
  • Streamlines referral workflows to reduce friction points and strengthen partner engagement and satisfaction.
  • Maintains a working knowledge of treatment modalities, levels of care (e.g., detox, residential, PHP, IOP), and best practices in treating substance use and co-occurring disorders.
  • Assiststhe clinical team with discharge planning when needed, includingidentifyingand contactingappropriate aftercareproviders or facilities.
  • Demonstrates familiarity with managed care and behavioral health insurance benefits; experience in insurance-related processes is a plus.
  • Works independently with minimal supervision,demonstratessound judgment, and adapts to dynamic scenarios.
  • Alwaysmaintainsprofessional appearance and demeanorand adheres to organizational policiesregardingconduct and dress.
  • Submits all business-related expensesin a timely mannerand within established spendingpolicy and procedure.
  • Prepares for andparticipatesin regular performance reviews and strategic planning sessions as required by leadership


Qualifications

Education

  • Required: High School Diploma or equivalent

Knowledge & Skills

  • Excellent written and verbal communication skills.
  • CRM system knowledge.
  • Understanding of mental health disorders, substance use disorders, and co-occurring conditions.
  • Awareness of the behavioral health system, including services, treatments, and HIPAA regulations.
  • Knowledge of confidentiality requirements and HIPAA regulations.


Competencies

  • Time-management
  • Multi-tasking abilities
  • Organizational skills
  • Problem-solving abilities
  • Attention to detail
  • Active listening