Description
JOB SUMMARY
The Community Health Worker (CHW) supports Enhanced Care Management (ECM) members by improving access to care, promoting whole-person health, and addressing social and behavioral barriers. This field-based role conducts outreach, engagement, and care coordination activities, working closely with the Community-Based Care Management Entity (CB-CME), providers, and interdisciplinary care teams to improve health outcomes.
Requirements
MINIMUM & PREFERRED QUALIFICATIONS
Education/Training
ย Minimum: High school diploma or equivalent
ย Preferred: Community Health Worker (CHW) certification
Experienceย
Minimum: 2+ years of community health, outreach, or related experience, or ability to obtain CHW certification
Preferred: Experience working with underserved populations or within healthcare/community-based programs
Any combination of educational and work experience that would be equivalent to the stated minimum requirements would qualify for consideration of this position.
Certification(s)
Maintains a valid California Driver's License and current automobile insurance when using a personal vehicle for Company ย ย business
CHW Certification (preferred or willingness to obtain)
Skills, Knowledge & Abilities
Strong interpersonal and relationship-building skills
Effective verbal and written communication skills
Conflict resolution and problem-solving abilities
Knowledge of community resources and healthcare systems
Ability to engage diverse populations in various settings (home, clinic, phone)
Cultural competency and sensitivity to behavioral health conditions
Ability to work independently and exercise sound judgment
Team-oriented with collaborative working style
Bilingual (English/Spanish) preferred
Commitment to equity, reducing bias, and improving health outcomes
PHYSICAL, MENTAL ย ย & ENVIRONMENTAL REQUIREMENTS:
The physical, mental, and environmental demands described here are representative of those required to successfully perform the essential functions of this job. Primarily field-based role requiring regular travel between Company locations and other business sites as required; including standing, walking, and driving. Involves interacting with members across home, clinic, and community settings, using standard technology, and managing multiple tasks independently in a dynamic environment.
PAY RANGE
$26.00 - $29.00 / hourly