Community Engagement Program Manager Jobs in Kennewick, WA

Position Summary: 

The Regional Director of Community Engagement serves as a key regional liaison, building and sustaining strong internal partnerships across the agency from mid level leadership through senior leadership, and strategic external partnerships with community organizations, parishes, funders, and service providers to support coordinated, sustainable service delivery. All responsibilities will be performed in concert with the mission, vision and values of Catholic Charities.

Responsibilities:

Directs external partnerships to support sustainability, growth, and the development of regional and agency wide service delivery

• Cultivates and maintains strategic relationships with community partners, parishes, funders, and collaborating agencies to strengthen coordinated service delivery and long term viability.
• Participates in the creation of the Agency’s strategic plan development, ensures partnership activities are aligned with the Agency Strategic Plan, mission, program requirements, and regional priorities; communicates partnership impacts and risks to senior leadership as needed.
• Coordinates with Program Directors, Compliance, and Finance/Administration on partnership agreements (e.g., MOUs, referral pathways, facility use, and collaborative projects) to support consistent and sustainable implementation
• Identifies and advances partnership opportunities that increase access, reduce duplication, and support sustainable growth of services across the region and, where applicable, agency wide.
• Represents Catholic Charities professionally in designated local, regional, and national professional organizations and meetings.
• Maintains a positive profile in the community with providers of other community resources.
• Maintains a balance of representing all agency programs including Early Learning, Behavioral Health, Housing Services, Youth and Young Adult, Parenting, and Senior Services.
• Coordinates local outreach efforts which include tabling events, resources fairs, community presentations and all external facing efforts.

Establishes and leads internal culture building efforts, supporting the local office in fostering a strong, collaborative, and mission aligned culture.

• Establishes and maintains effective communication with all location agency staff, including feedback that supports program operations.
• Facilitates local leadership meetings to support clear communication and cross program collaboration.
• Works with local program managers to align all services with the mission and vision of Catholic Charities
• Prioritizes building a strong local office culture grounded in diversity, equity, and inclusion principles, fostering belonging, respect, and shared accountability.
• Coordinates with other Regional Directors of Community Engagement to promote equity, shared practices and continuity across Catholic Charities’ various locations.

Provides responsive, on the ground support to address immediate site needs in partnership with local and remote leadership.

• Serves as a regional point of contact for staff, community issues, and cross program coordination.
• Maintains a general understanding of regional and program budgets sufficient to communicate priorities and constraints, and to explain budget context to community stakeholders as appropriate.

Continually assesses gaps in services and community needs to identify and develop new programs and partnerships to serve underserved populations within the mission of Catholic Charities.

• Supports program growth by collaborating with Program Directors and senior leadership to define the process for launching or expanding services, including regional implementation expectations, timelines, resourcing, and community readiness
• Coordinates and collaborates on community needs assessments in connection with community partners in service area to assess gaps in services.

Job Requirements:

Physical Requirements:

This position normally requires the physical demands of standing, walking, bending, lifting or performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirements. These physical demands are required up to 80% of the time. Position also requires the ability to drive with adequate vision.

Non Physical Requirements:

Education

• Bachelor's degree in communications, Social Services or closely related field required; master’s degree preferred

Experience

• 5 years of progressive leadership experience required

Special Skills

• Ability to articulate the mission of Catholic Charities
• Ability to collaborate and provide support to multi disciplinary teams
• Possess and utilize effective verbal and written communication skills
• Successful implementation of team leadership and staff support
• Ability to be self-motivated, work independently and successfully lead and motivate teams
• Ability to represent the agency in a professional manner within the community
• Knowledgeable about social services best practices preferred

Licensure, Registration, Certifications

• Valid Washington State driver’s license and required minimum liability insurance for WA State
• Licensed or credentialed when required

Employment is conditional upon:

• Being cleared by criminal background check and fingerprinting when required
   

Work Schedule: Monday-Friday, 8:00am - 5:00pm; occasional nights & weekends when required
Wage Range: $125,000-$145,000 per year; depending on education & experience
Benefits:

• 13 paid holidays, 12 days of vacation, 12 days of sick leave per year
• Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
• Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment
• Basic Life Insurance paid 100% by Catholic Charities
• Flexible Spending Account eligibility following 6 months of employment
• Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment
• Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft
• Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools
• Annual longevity awards begin at 5 years of employment

It is the practice of Catholic Charities to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, sex, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, gender expression, or any other characteristic protected by applicable law. Applicants from underrepresented backgrounds are encouraged to apply. We gladly offer reasonable accommodations to individuals with disabilities to support participation in the hiring process and employment.