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Community Advocacy Jobs (NOW HIRING)

The Lee Group

Community Resource Advocate

Yorktown, VA · On-site

$18 - $20/hr

Through active listening, resource navigation, and advocacy, they help connect community members with programs designed to address basic needs and promote long-term self-sufficiency. This role ...

The Lee Group

Community Resource Advocate

Yorktown, VA · On-site

$18 - $20/hr

Through active listening, resource navigation, and advocacy, they help connect community members with programs designed to address basic needs and promote long-term self-sufficiency. This role ...

Lawrence Hall

Community Wellness Advocate

Chicago, IL · On-site

$56K - $61K/yr

Role Summary The Community Wellness Advocate will provide mentorship, case management, and ... Provide mentorship, advocacy, and supportive guidance to youth ages 8-24 years old. * Build and ...

Facets

Community Development Advocate

Fairfax, VA · On-site

$45K - $50K/yr

The ECD Advocate works within the Education and Community Development (ECD) department, which assesses the needs of diverse populations residing in public housing communities in Fairfax County.

Lawrence Hall

Community Wellness Advocate

Chicago, IL · On-site

$56K - $61K/yr

About the RoleAs a Community Wellness Advocate, you will mentor and support at-risk and justice-involved youth and young adults ages 8-24. Using trauma-informed and positive youth development ...

Kintegra Health

Community Resource Advocate

Lenoir, NC · On-site

$17.75 - $22.75/hr

Community Outreach and Advocacy Manager Summary of Position This position is responsible for providing patients with assistance in meeting their healthcare needs including enrollment in Medicaid ...

Lawrence Hall

Community Wellness Advocate

Chicago, IL · On-site

$56K - $61K/yr

About the Role As a Community Wellness Advocate, you will mentor and support at-risk and justice-involved youth and young adults ages 8-24. Using trauma-informed and positive youth development ...

Spring Health

Community Care Advocate

Amsterdam, NY · On-site

$28 - $34/hr

Community Care Advocate The Community Care Advocate serves a retail customer by connecting employees to community and company resources to meet social determinants of health and needs of the employee.

Boston Medical Center

Community Wellness Advocate

Boston, MA · On-site

$21.25 - $27.25/hr

CWAs are responsible for providing advocacy and case management services; developing an ... Community Wellness Advocate Department: Pop-Health Care Management Schedule: Full Time, Hybrid ...

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Community Advocacy information

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How much do community advocacy jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for community advocacy in the United States is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $24.04 per hour, depending on experience, location, and employer.

What is community advocacy?

Community advocacy involves supporting and empowering individuals or groups within a community to address issues, influence public policy, and promote positive social change. Advocates work to raise awareness, organize campaigns, and connect people with resources and decision-makers. Their goal is to ensure that community voices are heard and that their needs are represented in local, regional, or national policies. Community advocacy can be conducted by nonprofits, grassroots organizations, or individuals passionate about making a difference.

How does a community advocacy professional typically collaborate with local organizations and stakeholders?

Community Advocacy professionals often work closely with local organizations, government agencies, and community members to identify needs, develop initiatives, and drive change. This collaboration may involve attending meetings, organizing events, and building coalitions to amplify community voices. Effective advocacy relies on strong relationships, clear communication, and the ability to navigate diverse interests to achieve shared goals. Regular engagement and partnership-building are key aspects of the role.

What are the key skills and qualifications needed to thrive in community advocacy, and why are they important?

To thrive in Community Advocacy, you need strong knowledge of social issues, public policy, and program development, often supported by a degree in social work, public administration, or a related field. Familiarity with data analysis tools, social media platforms, and community outreach software is common in this role. Excellent interpersonal skills, cultural competence, and persuasive communication make an advocate particularly effective. These capabilities are crucial to building trust, mobilizing communities, and driving meaningful change for the populations served.

What is the difference between Community Advocacy vs Community Outreach?

AspectCommunity AdvocacyCommunity Outreach
Required CredentialsTypically requires a bachelor's degree in social work, public relations, or related fields; certifications in advocacy or community organizing are commonOften requires a bachelor's degree; certifications in outreach or communication can be beneficial
Work EnvironmentNonprofit organizations, government agencies, advocacy groupsCommunity centers, nonprofits, schools, government agencies
Employer & Industry UsageUsed by organizations aiming to influence policy and support community rightsUsed by organizations focused on engaging and informing the community

Community Advocacy and Community Outreach both involve working with communities, but advocacy focuses on influencing policy and representing community interests, while outreach emphasizes engaging and educating the community members. Understanding these differences helps in choosing the right career path or job role.

How do I become a community advocate?

To become a community advocate, gain experience in community service, public speaking, or social work, and develop strong communication and organizational skills. Volunteering with local organizations or pursuing relevant certifications can also enhance your qualifications for this role.

What does a community advocate do?

A community advocate works to represent and support the interests of a community by engaging with residents, organizing events, and collaborating with local organizations. They often use communication skills, social media, and outreach strategies to raise awareness and address community needs.

What skills do community advocates need?

Community advocates need strong communication and interpersonal skills to engage with diverse groups effectively. They should have knowledge of local issues, problem-solving abilities, and often utilize tools like social media or community databases. Empathy, cultural competence, and the ability to collaborate with organizations are also important for success in this role.
More about Community Advocacy jobs

What cities are hiring for Community Advocacy jobs?

Cities with the most Community Advocacy job openings:

What are the most commonly searched types of Community Advocacy jobs?

The most popular types of Community Advocacy jobs are:

What states have the most Community Advocacy jobs?

States with the most job openings for Community Advocacy jobs include:

Community Advocacy jobs near you
Infographic showing various Community Advocacy job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,781 per year, or $22 per hour.

Program Manager, Customer Engagement & Community

Harvey

New York, NY • On-site

$159K - $239K/yr

Full-time

Re-posted 7 days ago

Key responsibilities

  • Design, launch, and scale customer community and advocacy programs to create sustained engagement and meaningful participation.

  • Build and maintain genuine customer relationships, understand customer goals, and identify engagement opportunities within the customer ecosystem.

  • Support the execution of research initiatives, coordinate customer participation, and help translate research outputs into customer-facing and market-facing activities.

Job description

Why Harvey
At Harvey, we're transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we're reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We're scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission - operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today - and we're just getting started.
Role Overview
Harvey is seeking a Program Manager, Customer Engagement & Community to help build and scale programs that turn customers into advocates, deepen loyalty, and strengthen Harvey's customer community.
This person will design and operate customer-facing programs that elevate customer voices, create meaningful moments of connection, and give our most engaged users new ways to participate in the Harvey ecosystem. The role spans customer marketing, community, advocacy, events, research, and program management.
The right person is a multidisciplinary customer marketer and strong operator: someone who can build trusted customer relationships, manage complex programs, create high-quality experiences, and move fluidly between strategy and execution. One day they may be shaping a new power users program; the next, coordinating a customer roundtable, supporting a third-party research initiative, or building the playbook that allows a program to scale.
This person will also serve as an ambassador for Harvey in the customer community. They should be credible, thoughtful, and comfortable spending time directly with customers - learning from them, making connections, identifying new opportunities for engagement, and representing Harvey with warmth and strong judgment.
This is a high-visibility role for someone who can be both behind the scenes and in the room: building the systems, timelines, and playbooks that make programs scale, while helping customers feel connected to Harvey and excited to participate in the broader movement shaping legal AI.
What You'll Do
Customer Community & Advocacy Programs
  • Help design, launch, and scale customer community programs that create sustained engagement beyond one-off events, including power user initiatives, advocate cohorts, customer councils, user groups, awards, recognition moments, and loyalty programs.
  • Build programming that gives customers meaningful ways to participate, sharing feedback, contributing ideas, joining peer conversations, speaking at events, testing new concepts, and helping shape the future of legal AI.
  • Identify opportunities to elevate customer impact through stories, events, panels, research, internal moments, awards, and external programming.
  • Create repeatable program models, playbooks, calendars, and operating rhythms that allow customer community and advocacy programs to scale.

Customer & Community Engagement
  • Serve as a front-line ambassador for Harvey with customers, power users, champions, speakers, research contributors, executive sponsors, and community members.
  • Build genuine customer relationships, understanding each customer's goals, interests, product usage, influence, and potential role in the broader Harvey ecosystem.
  • Help map Harvey's customer ecosystem and identify the right engagement path for each customer based on relationship stage, interests, influence, and potential impact.
  • Partner with Customer Success, Sales, Product, Product Marketing, and Communications to surface customers who should be engaged through stories, events, research, awards, advisory programs, or community initiatives.
  • Represent Harvey in customer-facing settings with strong judgment, warmth, credibility, and attention to detail.

Research, Events & Market Leadership Programs
  • Support the execution of third-party research initiatives with external partners, helping coordinate customer participation, internal stakeholders, timelines, deliverables, and downstream activation.
  • Help recruit and engage customers for research interviews, surveys, validation sessions, roundtables, and working groups.
  • Partner with Product Marketing, Communications, Sales, Customer Success, and external research partners to translate research outputs into customer-facing and market-facing assets.
  • Lead planning and execution for customer-facing community moments, including roundtables, dinners, workshops, webinars, user sessions, executive programs, and other high-value customer experiences.
  • Help curate speakers, themes, agendas, briefing materials, discussion formats, follow-up, and post-program analysis.

Program Operations, Measurement & Scale
  • Build the operational backbone for Customer Engagement programs, including trackers, templates, workflows, timelines, intake processes, briefing docs, status updates, and retrospectives.
  • Act as a connector across Marketing, Customer Success, Sales, Product, Research, Operations, Communications, and executive stakeholders to keep programs aligned and moving.
  • Translate broad ideas into executable plans with clear workstreams, milestones, owners, dependencies, and deliverables.
  • Track program inputs and outputs, including participation, engagement, customer feedback, advocate growth, content activation, pipeline influence, and learnings.
  • Help move the Customer Engagement function from bespoke execution to scalable, repeatable programs without losing the personal touch that makes the work effective.

What You Have
  • 5-8+ years of experience in customer marketing, community, advocacy, lifecycle marketing, events, research programs, program management, customer success, or related roles, ideally at a high-growth SaaS, AI, or technology company.
  • Experience building or scaling customer-facing programs such as user groups, customer communities, advocacy programs, executive programs, ambassador programs, advisory boards, awards, customer events, or research-backed thought leadership initiatives.
  • Strong multidisciplinary customer marketing instincts: you understand how to create programs that drive engagement, loyalty, advocacy, storytelling, thought leadership, and business impact.
  • Experience coordinating with external partners, agencies, research firms, analysts, or other third parties is a strong plus.
  • Excellent program management skills, with the ability to manage multiple complex workstreams simultaneously in a fast-moving environment.
  • Strong customer presence and relationship-building ability; comfortable engaging with senior customers, power users, executives, partners, and internal leaders.
  • High ownership, strong judgment, and a bias toward action. You can operate with ambiguity, make progress without perfect instructions, and know when to escalate or ask for input.
  • Excellent written and verbal communication skills, with the ability to synthesize information clearly and keep stakeholders aligned.
  • Strong attention to detail and a high bar for customer experience.
  • Comfortable balancing strategic program design with hands-on execution.
  • Experience with tools such as Notion, Asana, Airtable, Salesforce, customer community platforms, event platforms, survey tools, or marketing automation tools is a plus.
  • Familiarity with legal, professional services, AI, research programs, or enterprise software is a plus but not required.

Compensation
$159,800 - 239,600 USD
Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices [here].
#LI-TM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

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