Communications Associate Jobs in New York (NOW HIRING)

Communications Associate

As a Communications Associate, you'll play an essential role in bringing JASA's mission to life through engaging digital content, marketing campaigns, social media, and storytelling. Working closely with the Associate Director of Communications, you'll help elevate JASA's brand, increase community engagement, and showcase the impact of our programs serving older New Yorkers.

Shift Schedule:

Monday–Friday: 9:00 AM – 5:00 PM

Hours Per Week:

35

Why You'll Love Working at JASA

JASA is one of New York City's largest and most respected nonprofit organizations serving older adults. Every day, our team helps thousands of New Yorkers age with dignity, independence, and connection to their communities.

Top Reasons to Join UsMake an Impact Through Storytelling

Help share inspiring stories that highlight JASA's mission and the lives we transform every dayCreate engaging marketing campaigns that increase awareness of programs and servicesUse creativity to connect older adults, donors, volunteers, and community partners

Creative & Collaborative Environment

Work alongside communications professionals, program leaders, PR consultants, and agency leadershipContribute ideas that shape JASA's public presence across digital and print platformsBe part of a mission-driven team that values creativity and innovation

Professional Growth

Build experience in nonprofit communications, digital marketing, and social media strategyExpand your skills in graphic design, website management, analytics, and multimedia content creationGain exposure to public relations, branding, fundraising communications, and community engagement

About the Role

The Communications Associate is a key member of JASA's Development & Communications team and supports agency-wide marketing, communications, and branding initiatives.

This hybrid position requires working from JASA's Central Office or in the field at least three days per week, with additional evening and weekend attendance required for events and special initiatives.

What You'll Be DoingMarketing & Communications

Design print and digital marketing materials for agency programs, events, and initiativesCreate engaging digital communications that increase participation and community engagementServe as the communications point person for the Outreach Committee and program staffDevelop promotional materials that maintain consistent JASA brandingCreate calendar listings to promote programs and eventsAssist with editorial and administrative communications projects

Website & Digital Content

Support ongoing updates to the JASA websiteCreate new web pages, forms, graphics, and digital contentKeep website calendars, news items, and program information currentProduce video content for digital platformsHelp improve the user experience and online engagement

Social Media Strategy

Create engaging content for multiple social media platforms, including:FacebookInstagramLinkedInTikTokX (formerly Twitter)

Develop and maintain a comprehensive social media content calendarSchedule and publish content through HootsuiteIncrease brand awareness and audience engagementResearch and cultivate relationships with community influencersMonitor social media performance using Google Analytics and other reporting toolsContent Development & Storytelling

Partner with program staff to identify compelling client and staff storiesConduct outreach to gather content for communications campaignsMaintain and manage JASA's client story database for marketing and partnership opportunitiesEnsure marketing materials accurately reflect JASA's mission and impact

Collaboration & Stakeholder Engagement

Work closely with PR consultants to coordinate media opportunitiesIdentify events, client stories, and organizational highlights for media coverageAssist in preparing communications reports for the Board of TrusteesCollaborate across departments to support communications and outreach initiatives

Training & Brand Support

Train staff on Canva and mail merge softwarePromote consistent branding standards across all agency communicationsProvide communications support to multiple departments as needed

Additional Responsibilities

Travel throughout New York City and Long Island as neededAttend occasional evening and weekend eventsSupport additional communications and marketing initiatives as assigned

What You'll NeedEducation

Bachelor's degree preferred

Experience

One to three years of experience in communications, marketing, public relations, or a related fieldExperience creating digital and print marketing materialsExperience managing social media platforms preferredNonprofit communications experience is a plus

Skills & Competencies

Excellent written, verbal, and interpersonal communication skillsStrong graphic design and content creation abilitiesCreative thinker with exceptional attention to detailStrong organizational and project management skillsAbility to manage multiple priorities and meet deadlinesComfortable working independently and collaborativelyStrong problem-solving and critical thinking skillsAbility to exercise sound judgment and maintain confidentialityPositive, proactive, and team-oriented attitudeFamiliarity with basic fundraising principles preferredSense of humor and enthusiasm for mission-driven workWillingness to travel throughout New York City's five boroughs and Long Island

Technology Skills

CanvaMicrosoft Office Suite (Word, Excel, Outlook)Google WorkspaceHootsuite or similar social media management platformFacebook, Instagram, LinkedIn, TikTok, and X (formerly Twitter)Google AnalyticsMail merge softwareAdobe Creative Suite (preferred)Video editing software such as Adobe Premiere or iMovie (preferred)Ability to quickly learn new communications technologies

Benefits at a Glance

JASA offers a comprehensive benefits package designed to support your well-being and future.

Health & Wellness

Medical, Dental, and Vision coverage optionsEmployee Wellness Programs (fitness + mental health support)Employee Assistance Program (EAP)

Retirement Savings

403(b) retirement planPension plan with employer contributions

Generous Time Off

Paid vacation timeHolidays and floating holidaysPaid time off for work-life balance

Professional Development

Training and continuing education opportunitiesCareer growth within the organization

Employee Recognition

Employee recognition programs celebrating contributions

EEO Statement

JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law.

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