Communication Manager Jobs in Calgary, AB (NOW HIRING)

Our Residential team is proud to offer our customers seamless and simple technology that fits into any lifestyle. Our Field Sales teams work closely with our customers and offer a personalized face-to-face experience selling home services including TV, Internet, and Home Phone.  We know that our customers rely on us to provide them with reliable connectivity, and we are committed to delivering the best customer experience, keeping Canadians connected to the people and things that matter most.
 
At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re motivated to succeed, enjoy connecting with people, and working in a supportive team environment, consider building your career by joining our team!

Who we're looking for:

We are currently seeking a Area Manager for the Field Sales Team within the Calgary, AB region. This role is directly responsible for delivering monthly, quarterly and yearly sales targets for Rogers home and wireless services reporting to Sr. Manager, Field Sales.

What you'll be doing:

1. • Manage and develop internal sales staff to ensure all quotas are met for all residential and wireless services
   • Motivate, inspire and provide strong leadership to sales staff
   • Develop and implement sales plans to ensure that sales and revenue numbers are obtained
   • Manage Sales Reps who conduct the following activities: door-to-door, in home presentations, and staffing special  events
   • Provide ongoing coaching, guidance and monitoring
   • Communicate with other departments and other Rogers companies in relation to current projects and issues
   • Document best practices and ensure constant evolution of the team
   • Learn and adhere to all applicable Health & Safety regulations, both legislatively mandated and as outlined in company policies
   • To help create a welcoming workplace you will bring a strong commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility. You will embed these values into every decision, interaction, and initiative.

What you will bring:

1. • Core Competencies: Customer Focus; Teamwork; Communication; Accountability; Innovation
   • A demonstrated sales background, with a minimum 5 years of Telecommunications or related industry preferred
   • Previous supervisory experience preferred with demonstrate leadership and team building skills
   • Previous Door to Door experience preferred
   • A team player with a proven ability to coach, motivate and inspire a team
   • Strong interpersonal and communication skills
   • A valid driver's license is required (some travel required within the region)
   • Strong computer skills, with excellent knowledge of Microsoft Office applications, Word, Excel, and PowerPoint
   • Demonstrated passion for innovative products, as well as the ability to articulate its’ competitive advantage

What’s in it for you:

1. • Annual compensation plus quarterly bonus
   • Opportunities to grow and develop your career
   • Comprehensive Dental and Health benefits starting on first day of employment
   • Access to multiple wealth accumulation programs
   • Employee discounts that offer up to 50% across Rogers & Fido services
   • Tablet and smartphone provided for business use.
   • A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work

​To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

In certain provinces (e.g. British Columbia) you are required to obtain and maintain a valid security worker licence to perform your position's duties. If applicable, you must obtain the required license and provide proof of satisfactory to the Company that you have obtained it on or before your start date.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Barlow 2400 32 Ave NE (7789), Calgary, AB
Travel Requirements: Up to 10%
Background Check(s) Required: Canadian Criminal Record Check, Credit Check, and Driver's Abstract  
Posting Category/Function: Sales & Door-to-door
Requisition ID: 338067

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance. 

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:  Customer Experience