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Communication Associate Jobs in Philadelphia, PA

Front Desk Associate

Front Desk Associate-MedSpa

Newtown, PA · On-site

$13 - $16.75/hr

The Front Desk Associate is responsible for creating a welcoming and professional first impression ... This role manages scheduling, client communications, check-in/check-out, and supports daily ...

Front Desk Associate

Front Desk Associate-MedSpa

Newtown, PA · On-site

$13 - $16.75/hr

The Front Desk Associate is responsible for creating a welcoming and professional first impression ... This role manages scheduling, client communications, check-in/check-out, and supports daily ...

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All JobsCommunication Associate JobsCommunication Associate Jobs in Philadelphia, PA

Communication Associate information

See Philadelphia, PA salary details

$30.3K

$58K

$83.2K

How much do communication associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for communication associate in Philadelphia, PA is $58,011.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $66,100.00 per year, depending on experience, location, and employer.

What is the career path of a communication associate?

A communication associate typically starts in entry-level roles such as communications coordinator or assistant, gaining experience in writing, media relations, and content creation. With experience and skill development, they can advance to positions like communications specialist, manager, or director, often expanding their responsibilities to strategic planning and leadership within organizations.

What is the role of a communication associate?

A communication associate is responsible for developing and implementing communication strategies, creating content for various channels, and managing media relations to support an organization’s messaging. They often use tools like social media platforms, press releases, and internal communication systems, and may require strong writing and interpersonal skills. The role typically involves coordinating with teams to ensure consistent and effective communication efforts.

What is the difference between Communication Associate vs Public Relations Coordinator?

AspectCommunication AssociatePublic Relations Coordinator
Required CredentialsBachelor's degree in Communications, Marketing, or related fieldBachelor's degree in Communications, Public Relations, or related field
Work EnvironmentCorporate, nonprofit, or agency settingsPublic relations firms, corporate communications departments
Employer & Industry UsageUsed across various industries for internal and external communicationPrimarily in PR agencies and organizations managing public image
Common Search & ComparisonOften compared for entry-level communication rolesCompared for roles focused on media relations and reputation management

The Communication Associate and Public Relations Coordinator roles share similar educational backgrounds and work environments, often overlapping in corporate and nonprofit sectors. However, Communication Associates typically handle broader internal and external communications, while Public Relations Coordinators focus more on media relations and managing public image. Both roles are essential in organizational communication strategies, with the main difference lying in their specific focus areas.

What is a communication associate?

A communication associate is a professional responsible for developing and implementing communication strategies, creating content, and managing media relations within an organization. They often use tools like social media, press releases, and internal communications to support organizational goals and may require strong writing and interpersonal skills. The role typically involves collaboration with other departments and may require familiarity with communication platforms and basic project management.

How does a communication associate typically collaborate with other departments within an organization?

Communication Associates play a key role in ensuring consistent messaging across an organization by working closely with various departments such as marketing, public relations, and human resources. They may coordinate with subject matter experts to gather information, draft internal announcements, and support company-wide campaigns. Regular cross-departmental meetings and collaborative projects are common, requiring strong interpersonal and project management skills. This collaborative environment helps Communication Associates gain a broad understanding of the organization and develop relationships that can support future career advancement.

Do jobs in communication associate pay well?

Communication associate roles typically offer entry-level salaries that vary by location and organization but generally provide a moderate income compared to other entry-level positions. Salaries can increase with experience, additional skills such as writing or digital media, and certifications. Overall, pay is often considered average for early-career roles in communications fields.

What are the key skills and qualifications needed to thrive as a communication associate?

To succeed as a Communication Associate, you typically need strong writing, editing, and verbal communication skills, often supported by a bachelor's degree in communications, public relations, or a related field. Familiarity with content management systems (CMS), social media platforms, and design tools like Adobe Creative Suite is highly valuable. Outstanding interpersonal skills, attention to detail, and the ability to adapt messages for diverse audiences set top candidates apart. These competencies are crucial for creating effective communications that enhance an organization's image and ensure clear, consistent messaging.

What does a communication associate do?

A Communication Associate is responsible for supporting an organization’s communication and public relations efforts. This role typically involves creating and editing content for press releases, newsletters, social media, and the company website. Communication Associates help coordinate events, manage media outreach, and monitor the effectiveness of communication strategies. They work closely with other team members to ensure consistent messaging and brand representation. The position often requires strong writing, organizational, and interpersonal skills.
What are the most commonly searched types of Communication jobs in Philadelphia, PA? The most popular types of Communication jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Communication Associate jobs? Cities near Philadelphia, PA with the most Communication Associate job openings:
Communication Associate jobs near you
Infographic showing various Communication Associate job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $58,011 per year, or $27.9 per hour.

Senior Associate - Product Operations & Communications Lead

JPMorgan Chase & Co.

Wilmington, DE • On-site

Full-time

Medical, Retirement

Posted 22 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 493 frontline employees who took The Breakroom Quiz

72nd of 171 rated banks

Job description


As a Senior Associate - Product Operations & Communications Lead supporting Card Account Management and Card Financial Transactions, you will standardize portfolio operating rhythms, deliver executive-ready updates on progress and releases, and maintain Confluence and other sources of record. You'll run leadership forums and monthly operating meetings end-to-end, strengthen backlog/book-of-work hygiene, and use firm-approved AI tools to accelerate drafting with stakeholder validation before publishing.
This role is ideal for someone who enjoys problem-solving, simplifying complex journeys, and improving how teams work-with an emphasis on using AI responsibly to accelerate research, documentation, and communication (not replacing judgment).
Job responsibilities
  • Own the communications cadence (AI-enabled): Actively collect/solicit accomplishments and milestones from stakeholders, then use approved AI tools to help consolidate inputs, detect gaps/inconsistencies, draft clear actionable updates, and tailor summaries by audience/channel. Publish on schedule to designated channels and sources of record (e.g., Confluence pages, Microsoft Teams) with final human review and stakeholder validation before posting.
  • Apply approved AI tools responsibly: Demonstrate proficiency with the organization's approved AI tools to accelerate drafting, synthesis, editing, and quality checks (clarity, completeness, tone, duplication). Ensure all AI-assisted outputs are fact-checked against authoritative sources, reviewed with stakeholders, and approved before being shared or posted to any source of record.
  • Manage Confluence oversight (AI-supported governance): Maintain information architecture, content governance, and ongoing upkeep, leveraging approved AI tools to identify stale content, broken references, duplicative pages, taxonomy/tagging opportunities, and readability issues. Propose targeted updates and run periodic AI-assisted audits, with human verification to keep pages truthful, accurate, and continuously up to date.
  • Plan and execute townhalls/forums and meetings (AI-assisted operations): Use approved AI tools to generate and refine agendas, compile pre-reads, draft speaker briefs/talking points, and capture action items/decisions from notes or transcripts where permitted. Publish validated recaps and maintain an AI-assisted action tracker (with owners/dates) to improve follow-through and accountability.
  • Administer distribution lists/shared mailboxes (AI-enhanced hygiene): Manage access controls, ownership assignment, and hygiene practices, using approved AI tools to help triage inbound requests, categorize/common-issue routing, draft responses, and flag potential policy/compliance risks (e.g., sensitive data indicators) for human review-maintaining reliability and compliance with internal standards.
  • Maintain epic/backlog/book-of-work hygiene (AI-augmented agility): Ensure clear ownership, current status, prioritization, readiness, dependencies, and up-to-date metadata, using approved AI tools to summarize epics, suggest clearer acceptance criteria, highlight missing fields/aging items, detect dependency conflicts, and generate routine hygiene reports-while keeping final prioritization and updates owned by accountable stakeholders.

Required qualifications, capabilities, and skills
  • Proficiency with AI-assisted productivity tools (e.g., generative AI) using company-approved solutions to accelerate research, analysis, and content development; applies sound judgment on data sensitivity, validates outputs for accuracy/bias, documents assumptions, and uses AI responsibly within established risk, controls, and governance expectations.
  • Demonstrated ability to collaborate effectively across multiple teams and stakeholder groups.
  • Strong analytical skills and curiosity to dig into data to identify root causes and opportunities.
  • Excellent written and verbal communication skills; ability to translate customer and business needs into clear, actionable requirements.
  • Ability to build trusted relationships, drive alignment, and influence without direct authority.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.

Preferred qualifications, capabilities, and skills
  • Experience supporting product and technology portfolios in a regulated financial services environment, with awareness of controls for communications, documentation, and access management.
  • Demonstrated success improving operating rhythms, transparency, and execution predictability through lightweight governance.
  • Experience building and running communications cadences and repeatable templates for updates, announcements, and milestone reporting.
  • Proficiency with enterprise collaboration and documentation toolchains, including Atlassian Confluence, Microsoft Teams, Microsoft Outlook, [Jira and/or other approved backlog tooling], and [PowerPoint/Word or approved equivalents].
  • Responsible use of organization-approved AI tools

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

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