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Commission Xfinity Customer Service Jobs in Boca Raton, FL

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Commission Xfinity Customer Service information

See Boca Raton, FL salary details

$8

$17

$26

How much do commission xfinity customer service jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for commission xfinity customer service in Boca Raton, FL is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.18 per hour, depending on experience, location, and employer.

How much does Xfinity pay per hour?

Commission Xfinity Customer Service representatives typically earn an hourly wage that ranges from $12 to $20, depending on experience, location, and performance-based incentives. The role may also include bonuses or commissions based on sales or customer satisfaction metrics.

What are the key skills and qualifications needed to thrive as a Commission Xfinity Customer Service Representative, and why are they important?

To thrive as a Commission Xfinity Customer Service Representative, you need strong communication abilities, sales acumen, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and Xfinity product knowledge is typically required. Excellent problem-solving, patience, and interpersonal skills help you connect with customers and resolve issues efficiently. These competencies are crucial for achieving sales targets, ensuring customer satisfaction, and maintaining a positive brand reputation.

What are Commission Xfinity Customer Service jobs?

Commission Xfinity Customer Service jobs involve assisting Xfinity customers with their inquiries, technical issues, and account management, while earning a base pay plus commissions based on sales or service performance. Employees in these roles provide support via phone, chat, or in person, helping customers with billing, troubleshooting, and product information. The commission aspect usually depends on upselling products, meeting performance targets, or resolving customer issues efficiently, leading to additional earnings on top of the regular salary. This position requires strong communication skills, a customer-focused attitude, and familiarity with Xfinity products and services.

How can I make 2000 a week working from home?

Commission Xfinity Customer Service representatives can increase earnings by consistently meeting sales and customer satisfaction targets, which may lead to higher commissions. Success depends on skills in communication, product knowledge, and the ability to handle high call volumes efficiently. Earning $2000 weekly typically requires full-time hours, strong performance, and experience in sales or customer service roles.

What is the difference between Commission Xfinity Customer Service vs Xfinity Customer Support Representative?

AspectCommission Xfinity Customer ServiceXfinity Customer Support Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Employer & Industry UsageTelecommunications, cable servicesTelecommunications, cable services
Common Search & ComparisonYesYes

Commission Xfinity Customer Service roles focus on handling customer inquiries and resolving issues, often with performance-based incentives. Xfinity Customer Support Representatives perform similar duties but may have different commission structures or sales responsibilities. Both roles require customer service skills and industry knowledge, but the commission aspect distinguishes the positions in terms of compensation structure.

Do Xfinity agents get commission?

Xfinity customer service agents typically do not receive commissions; their pay is usually based on an hourly wage or salary. Their role focuses on assisting customers with services and troubleshooting rather than sales incentives. Compensation structures can vary by location and specific job position.

What are the most common challenges faced by Commission Xfinity Customer Service representatives, and how can they be overcome?

Commission Xfinity Customer Service representatives often face challenges such as managing high call volumes, addressing a wide range of customer concerns, and meeting sales or upselling targets. Successfully balancing customer satisfaction with sales goals requires strong communication skills, product knowledge, and resilience under pressure. Many representatives find it helpful to stay organized, actively listen to customers' needs, and participate in ongoing training to stay updated on Xfinity products and promotions. Collaborative teamwork and support from supervisors also play a key role in overcoming daily challenges.

Do Xfinity employees make commissions?

Xfinity customer service representatives typically do not earn commissions; their pay is usually based on an hourly wage or salary. Some roles may include performance bonuses or incentives, but commissions are not a standard part of the compensation structure for customer service positions.
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Commission Xfinity Customer Service jobs near you
Xfinity Retail Service Associate

Xfinity Retail Service Associate

Comcast

Boca Raton, FL

$15.63/hr

Full-time

Posted 12 days ago

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.

Job Description

Primary Responsibilities - Mobile Focused

Mobile Activations & Customer Education

  • Provide a white-glove experience activating new devices or BYOD to the network.

  • Guide customers through tablet setup and connectivity options.

  • Support activation and pairing of wearable devices for seamless use.

  • Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue.

  • Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource.

  • Demonstrate basic features and capabilities of devices to increase customerconfidence.

Mobile Escalations

  • Troubleshoot and resolve complex device or service issues.

  • Assistcustomers in securing accounts, replacing lost or stolen devices, and navigating access recovery.

  • Use advanced tools to manage escalations.

Mobile Support

  • Assistcustomers with transferring contacts, emails, and media.

  • Provide password resets withappropriate credentialverification.

  • Activate and configure SIM oreSIMfor device connectivity.

  • Perform in-depth diagnostics toidentifyand resolve issues.

  • Process returns or exchanges in compliance with company policies.

  • Assistwith warranty claims and replacement processes.

  • Ensure devices, counters, accessories, and walkways are clean, functioning, and accessible.

  • On-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, andidentifyingopportunities to upsell accessories or add-ons.

Secondary Responsibilities - When No Primary Actions Occur or on Red Floor

Customer Check-In

  • Provide hands-on demonstrations of devices and features to enhance value.

Operations

  • Support store resets for proper merchandising and operational readiness.

  • Maintain visual standards and product placement foroptimalcustomer experience.

  • Inspect back-of-house to ensure clean, secure, and properly placed inventory.

Express Transactions

  • Facilitate quick device swaps for customers.

  • Process equipment returns efficiently while ensuring compliance.

Expectations for All Employees

  • Understand and follow the Comcast Operating Principles.

  • Own the customer experience and promote digital options at every touchpoint.

  • Be an enthusiastic learner and advocate of Comcast products, services, and digital tools.

  • Win as a team through collaboration and openness tonew ideas.

  • Participate in the Net Promoter System: huddles, callbacks, and feedback loops.

  • Drive results and operational excellence.

  • Foster and support a culture of inclusion.

  • Do what's right for customers, teammates, communities, andinvestors.

Disclaimer

This description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications.

Skills

Communication, Customer-Focused, Professional Integrity, Resilience, Self Motivation, Teamwork, Workplace Organization

Compensation

Base Pay: $15.63

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

High School Diploma / GED (Required)

Certifications (if applicable)

Relevant Work Experience

0-2 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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