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Commission Xfinity Customer Service Jobs in Washington

eCruit

Customer Service Assistant

Mclean, VA · On-site

$800 - $1.2K/wk

... Customer Service and Sales Representative Location: McLean, Virginia 22102 Company: NOVA ... Base Salary $800-$1,200 weekly + commission Job Type: Full-Time Work Environment: In-person ...

Regency Furniture

Customer Service Representative

Bowie, MD · On-site

$15.50 - $21/hr

Ability to calculate figures including discounts, percentages, commissions, and related transactions * Strong interpersonal and customer service skills * Proven analytical and problem-solving ...

Regency Management

Customer Service Representative

Bowie, MD · On-site

$15.50 - $21/hr

Ability to calculate figures including discounts, percentages, commissions, and related transactions * Strong interpersonal and customer service skills * Proven analytical and problem-solving ...

Safford Mazda Fairfax

Customer Service Consultant

Fairfax, VA · On-site

$20.25 - $25.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Due to a significant increase in customer volume, our Service Department is growing, and we're ... Competitive pay plans with commission and guaranteed income. * Flexible work schedules to ...

Covista

Customer Service Representative

Columbia, MD · On-site

$18 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Walden University is accredited by The Higher Learning Commission (hlcommission.org). Visit WaldenU ... The Customer Service Representative (CSR) will service incoming customers through phone calls ...

New

Safford Mazda Fairfax

Customer Service Consultant

Fairfax, VA

$20.25 - $25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Due to a significant increase in customer volume, our Service Department is growing, and we're ... Competitive pay plans with commission and guaranteed income. * Flexible work schedules to ...

Covista

Customer Service Representative

Columbia, MD · Hybrid

$18 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Walden University is accredited by The Higher Learning Commission (hlcommission.org). Visit WaldenU ... The Customer Service Representative (CSR) will service incoming customers through phone calls ...

New

Safford Mazda Fairfax

Customer Service Consultant

Fairfax, VA · On-site

$20.25 - $25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Due to a significant increase in customer volume, our Service Department is growing, and we're ... Competitive pay plans with commission and guaranteed income. * Flexible work schedules to ...

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All JobsXfinity Customer Service JobsCommission Xfinity Customer Service JobsCommission Xfinity Customer Service Jobs in Washington

Commission Xfinity Customer Service information

What skills and qualifications are needed to thrive as a Commission Xfinity Customer Service representative?

To thrive as a Commission Xfinity Customer Service Representative, you need strong communication abilities, sales acumen, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and Xfinity product knowledge is typically required. Excellent problem-solving, patience, and interpersonal skills help you connect with customers and resolve issues efficiently. These competencies are crucial for achieving sales targets, ensuring customer satisfaction, and maintaining a positive brand reputation.

What is a Commission Xfinity Customer Service representative?

Commission Xfinity Customer Service jobs involve assisting Xfinity customers with their inquiries, technical issues, and account management, while earning a base pay plus commissions based on sales or service performance. Employees in these roles provide support via phone, chat, or in person, helping customers with billing, troubleshooting, and product information. The commission aspect usually depends on upselling products, meeting performance targets, or resolving customer issues efficiently, leading to additional earnings on top of the regular salary. This position requires strong communication skills, a customer-focused attitude, and familiarity with Xfinity products and services.

What is the difference between Commission Xfinity Customer Service vs Xfinity Customer Support Representative?

AspectCommission Xfinity Customer ServiceXfinity Customer Support Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Employer & Industry UsageTelecommunications, cable servicesTelecommunications, cable services
Common Search & ComparisonYesYes

Commission Xfinity Customer Service roles focus on handling customer inquiries and resolving issues, often with performance-based incentives. Xfinity Customer Support Representatives perform similar duties but may have different commission structures or sales responsibilities. Both roles require customer service skills and industry knowledge, but the commission aspect distinguishes the positions in terms of compensation structure.

What are the most common challenges faced by Commission Xfinity Customer Service representatives, and how can they be overcome?

Commission Xfinity Customer Service representatives often face challenges such as managing high call volumes, addressing a wide range of customer concerns, and meeting sales or upselling targets. Successfully balancing customer satisfaction with sales goals requires strong communication skills, product knowledge, and resilience under pressure. Many representatives find it helpful to stay organized, actively listen to customers' needs, and participate in ongoing training to stay updated on Xfinity products and promotions. Collaborative teamwork and support from supervisors also play a key role in overcoming daily challenges.

What are the most commonly searched types of Xfinity Customer Service jobs in Washington?

The most popular types of Xfinity Customer Service jobs in Washington are:

What are popular job titles related to Commission Xfinity Customer Service jobs in Washington?

For Commission Xfinity Customer Service jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Commission Xfinity Customer Service jobs in Washington look for?

The top searched job categories for Commission Xfinity Customer Service jobs in Washington are:

What cities in Washington are hiring for Commission Xfinity Customer Service jobs?

Cities in Washington with the most Commission Xfinity Customer Service job openings:

Commission Xfinity Customer Service jobs near you

Xfinity Field Sales Professional (Woodbridge)

Comcast

Woodbridge, VA

$85K/yr

Full-time

Re-posted 7 hours ago

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job is responsible for the promotion and selling of XFINITY Residential products and services within an assigned turf. This role focuses on individual direct sales and/or multiple dwelling units to establish relationships to meet sales targets. To maximize sales and/or winbacks, this role utilizes their extensive product knowledge and sales experience.

Job Description

Core Responsibilities

  • Showcasing Comcast product expertise and promoting/selling to customers by door-to-door canvassing in assigned area
  • Demonstrating current knowledge of XFINITY Residential products including their features, benefits, pricing, and campaigns
  • Communicating and developing rapport with customers effectively. Evaluating individual customers' existing and potential product needs and making recommendations
  • Increasing customer understanding of Comcast products and pricing models as well as unique benefits over other service providers
  • Evaluating offers from other companies and framing a response to showcase the advantages of Comcast
  • Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions
  • Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.


Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.


Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.

Skills

Adaptability, Communication, Critical Thinking Problem Solving, Persuasion, Professional Integrity, Resilience, Self Motivation, Workplace Organization

Compensation

Base Pay: $41,488.00Total Target Compensation (Base Pay plus Targeted Commission): $85,488.00Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience

2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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