Job Type:โฏContract
Workplace Type: Remote, but must live in US and preferably within Central/Eastern Time Zone
Compensation:โฏCommission only based on successful recovery of claims
Schedule:โฏFlexible full-time caseload with preferred Monday to Friday during business hours
COMPANY OVERVIEW
Phoenix Loss Control (PLC) is aโฏUS-based business servicesโฏproviderโฏin the cable, telecom, and utilities sector. PLCโs core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-partyโฏdamageโฏto their infrastructure, such asโฏunderground fiber optic or gas lines. PLC currently employs over 140โฏpeople, servicing some of the largest cableโฏandโฏtelecomsโฏoperatorsโฏ(e.g., Comcast,โฏSpectrum,โฏAT&T, and Google). PLC is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth.โฏ
POSITION SUMMARY
Claim Recovery Agents are responsible for reviewing information provided on a damage, determining the liable party, invoicing the responsible party, and pursuing recovery of the repair costs.
Duties
- Review and analyze claim information, identify liable party, and take action to move claims toward successful resolution
- Gather costing and prepare invoices for select clients
- Correspond with liable party/insurance carrier both verbally and in writing
- Negotiate settlements
- Resolve conflicts and escalate urgent issues
Requirements
- Strong computer skills and knowledge of Microsoft Office
- Ability to work independently, manage goals and deadlines, have good attention to detail
- Adaptability, logical thinking and conscientiousness
- Excellent communication skills (both verbal and written)
- Strong conflict resolution and negotiation skills
- High-speed internet access, personal computer, phone line dedicated to work contacts
Position Advantages
- Uncapped Compensation Potential: Top Performers who excel at the role have the ability to earn an annual compensation of more than $100,000
- Flexible Work Schedule: Remote with the ability to choose your own hours/days of work
This is aโฏcontract position. There are no benefits offered with this position.