Job Title: Patient Care Coordinator (Telehealth / Virtual Care)
Location: New York NY 10017 [ONSITE ROLE]
Duration: 13 weeks
Schedule: (11:00 PM โ 7:00 AM, every other weekend)
Role Summary
The Patient Care Coordinator supports hospital-based telehealth and remote patient monitoring operations. This role focuses on continuous virtual patient observation, clinical escalation, and coordination of telehealth workflows to ensure patient safety and high-quality virtual care delivery.
Key Responsibilities
- Monitor patients remotely for clinical and behavioral changes and escalate concerns to nursing/physician teams
- Support telehealth consultations, scheduling, and Epic-based virtual visit workflows
- Ensure smooth execution of virtual care sessions and troubleshoot platform/equipment issues
- Document patient behavior, interventions, and safety events (paper documentation)
- Perform quality checks, track performance metrics, and support program improvement initiatives
- Collaborate with clinicians, leadership, and technical teams on telehealth operations and workflows
- Provide training and real-time support for telehealth tools and processes
- Maintain compliance with HIPAA and hospital safety protocols
Requirements
- Minimum 3 years of direct patient care experience
- At least 2 years of telehealth or remote monitoring experience
- Experience with EMR systems (Epic preferred)
- Background in patient safety, quality improvement, and clinical escalation
- Strong communication, multitasking, and problem-solving skills
- Associateโs or Bachelorโs degree in a health-related field (preferred)
For more details reach at vgill@navitassols.com or Call / Text at 516-862-1203.
About Navitas Healthcare, LLC: It is a Joint Commission Certified / WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided, and your salary will be discussed upfront.