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Commission Recipient Rights Officer Jobs in Indiana

Intake Therapist

Indianapolis, IN

$35K - $41K/yr

... Joint Commission (TJC) , and other relevant regulatory and accreditation standards. The Intake ... Collaborate with referral partners including hospitals, detox centers, courts, probation officers ...

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Commission Recipient Rights Officer information

What are Commission Recipient Rights Officers?

Commission Recipient Rights Officers are professionals responsible for ensuring that the rights of recipients of mental health services are protected. They typically investigate complaints, monitor compliance with laws and regulations, and provide training to staff on recipient rights. These officers work within mental health organizations or state agencies to uphold standards set by mental health codes and policies. Their role is crucial in safeguarding clients from abuse, neglect, or rights violations and ensuring a fair treatment environment.

What are some common challenges faced by a Commission Recipient Rights Officer, and how can they be addressed?

Commission Recipient Rights Officers often face the challenge of balancing the rights and needs of recipients with organizational policies and legal requirements. Navigating sensitive situations, such as investigating complaints or allegations of rights violations, requires strong communication and impartiality. Building trust with both recipients and staff is essential, and Officers often collaborate with legal teams, clinical staff, and administrators to resolve issues. Staying current with regulatory changes and engaging in continuous training can help address these challenges and ensure effective advocacy.

What are the key skills and qualifications needed to thrive as a Commission Recipient Rights Officer, and why are they important?

To thrive as a Commission Recipient Rights Officer, you need a solid understanding of mental health laws, investigative procedures, and regulatory compliance, often supported by a relevant bachelor’s degree or specialized training. Familiarity with incident tracking systems, case management software, and legal documentation tools is typically required. Strong interpersonal skills, impartiality, and effective written and verbal communication help build trust and ensure accurate reporting. These skills and qualities are crucial for safeguarding client rights, ensuring regulatory adherence, and maintaining organizational integrity.

What is the difference between Commission Recipient Rights Officer vs Child Protective Services Worker?

AspectCommission Recipient Rights OfficerChild Protective Services Worker
CredentialsTypically requires certifications in rights advocacy or related fieldsRequires social work or child welfare certifications
Work EnvironmentGovernment agencies, advocacy organizationsChild welfare agencies, social service departments
Employer & IndustryState or local government, child rights organizationsChild protective services agencies, government social services
Search & Comparison IntentUnderstanding roles related to rights advocacy and oversightChild welfare and protective services roles

The Commission Recipient Rights Officer focuses on safeguarding the rights of individuals receiving services, often within government or advocacy settings. In contrast, Child Protective Services Workers are involved in investigating and responding to child abuse and neglect cases. While both roles serve vulnerable populations, their responsibilities, credentials, and work environments differ significantly.

What cities in Indiana are hiring for Commission Recipient Rights Officer jobs? Cities in Indiana with the most Commission Recipient Rights Officer job openings:
Hybrid - Student Loan Recovery Specialist (Indy)

Hybrid - Student Loan Recovery Specialist (Indy)

Reliant Capital Solutions, LLC

Indianapolis, IN

$16/hr

Full-time

Posted 8 days ago


Job description

Reliant Capital Solutions is now hiring Student Loan Recovery Specialist to work onsite in our call center conveniently located in Carmel, IN.

Do you enjoy Uncapped Commission?

Do you share these values – Integrity, Strong Work Ethic, Dignity and Respect?
Are you a problem solver and enjoy helping people overcome challenges?
Are you self-motivated and driven to strive to meet performance goals?
If you answered, “Yes” then we want YOU to join our team!

About This Role

  • Work schedule: Monday – Friday, 8am to 5pm with (two late nights required) at 10am to 7pm EST, Occasional Saturday morning hours
  • Training schedule: Monday – Friday 9:30am – 6pm EST
  • Engage consumers and assist them with managing their delinquent accounts
  • Using a consultative approach, help consumers identify the most suitable solutions
  • Negotiate to resolve the balance due in the best interests of all parties
  • Create a sense of urgency using a customer service demeanor
  • Remain compliant, positive and professional at all times

We Offer

  • Hourly pay: Starting at $16.00 per hour, with the potential for a higher base rate based on experience, plus uncapped performance commission!
  • Benefits: Medical, Dental, Vision, Life and Disability insurance 401K, Paid Vacation and Holidays
  • Full time work: (40 hours per week) schedule
  • Paid Training: designed to set you up for success Day 1!
  • Supportive team and collaborative culture
  • Professional Growth: Reliant is committed to individual growth and advancement

What You’ll Do

  • Provide voluntary methods for customers to best meet their financial needs
  • Act as the main point of contact for borrowers to result their delinquent student loans
  • Work with customers to obtain necessary documentation and information relative to their current circumstances by levering technology and customer service skills
  • Sustain proper follow up and maintenance of collection records
  • Meet the daily and monthly goals as assigned by Reliant’s management team
  • Maintain targeted performance goals for collections
  • Remain up to date on internal and external industry changes
  • Properly document all processing of borrower’s accounts
  • Utilize technology for adequately obtaining borrower contact and location information
  • Adhere to both internal and industry wide compliance regulations
  • Any other responsibilities assigned by management

What You’ll Need

To be successful, you’ll need:

  • Must be at least 18 years old
  • HS Diploma or GED required; College Degree a plus but not required
  • Punctuality (Must have reliable attendance)
  • 1 + years’ experience preferred in Collections, Sales, Telemarketing, Medical Billing, Call Center, Customer Service, and Banking
  • Must attend full training schedule
  • Ability to commit to working a full time schedule with weekends as assigned
  • Coachable (Must have willingness to learn)
  • Must have reliable transportation
  • Strong verbal communication skills (ability to persuade and negotiate)
  • Computer skills: document calls and navigate software packages, databases and the internet
  • Ability to maintain confidentiality and high level of trustworthiness
  • Ability to maintain professionalism within the work environment

    Why Join Us?

    Reliant Capital Solutions is an accounts receivable management company headquartered in Gahanna, Ohio. Reliant focuses on debt recovery in the higher education, healthcare, automotive, retail, commercial industries as well as government services.

    • insideARM’s Best Places to Work in Collections (2019, 2020, 2023, 2025)
    • BBB A+ Rating (2007-2021)
    • BBB Accredited (2019-2021)
    • BBB Torch Award for Ethics Recipient – Category: Customers (2020)
    • CV Magazine Corporate Excellence Award (2020)
    • Ernst & Young - Entrepreneur of the Year - East Central Finalist (2019)
    • Columbus Business First - Fast 50 (2010, 2011, 2018, 2021)
    • Columbus Smart Business - Smart 50 (2018, 2019)
    • Columbus CEO Women Owned Businesses (2018)

    Want to know what it's like working here? Check out our Glassdoor reviews!

    Former Military & Veterans, Reserved and Military Spouses (Spanish/English) encouraged to apply.

    Reliant Capital Solutions, LLC affords Equal Employment Opportunity (EEO) to for all qualified individuals and does not discriminate against employees or applicants for employment on the basis of an individual’s actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, actual or perceived gender, genetic information or any other status protected by applicable federal, state, or local law.

    Respect. Recover. Reclaim.