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Commission Rbc Customer Service Representative Jobs in Florida

Customer Service Representative

Fort Myers, FL ยท On-site

$15 - $20.25/hr

Customer Service Representative - (Office Supervisor in Training) - Thursday through Monday shift 8-5 * Hourly plus Commission and Bonus Benefits/Perks Competitive Compensation Paid Time Off Career ...

Customer Service Representative Apopka, FL Position Overview The Customer Service Representative (CSR) plays a central role in supporting both account management and service dispatch operations. This ...

Position Overview The Customer Service Representative (CSR) plays a central role in supporting both account management and service dispatch operations. This position ensures exceptional customer ...

Customer Service Representative

Apopka, FL ยท On-site

$14 - $19/hr

Position Overview The Customer Service Representative (CSR) plays a central role in supporting both account management and service dispatch operations. This position ensures exceptional customer ...

Position Overview The Customer Service Representative (CSR) plays a central role in supporting both account management and service dispatch operations. This position ensures exceptional customer ...

Customer Service Representative Since 1948, Kane's Furniture has developed a well-earned reputation ... Commission. Kane's Furniture is an equal opportunity employer and does not discriminate on the ...

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Commission Rbc Customer Service Representative information

What is the difference between Commission Rbc Customer Service Representative vs Rbc Banking Advisor?

AspectCommission Rbc Customer Service RepresentativeRbc Banking Advisor
CredentialsHigh school diploma or equivalent; some roles may require financial certificationsHigh school diploma; financial certifications preferred
Work EnvironmentCall centers, branch support, customer service centersBranch offices, client meetings, financial advisory settings
Employer & Industry UsageUsed across banking and financial services for customer support rolesUsed in banking for client relationship management and financial planning

The main difference is that Commission Rbc Customer Service Representatives focus on handling customer inquiries and support, often via phone or online, while Rbc Banking Advisors provide personalized financial advice and manage client accounts. Both roles require strong communication skills, but Banking Advisors typically have more financial credentials and engage directly with clients for financial planning.

What are the most commonly searched types of Rbc Customer Service Representative jobs in Florida? The most popular types of Rbc Customer Service Representative jobs in Florida are:

Customer Service Representative

Customer Care Expertise LLC

Saint Petersburg, FL โ€ข Remote

$15.25 - $20.50/hr

Full-time

Posted 15 days ago


Job description

About the Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities
  • Handle high amounts of incoming calls

  • Produce sales leads

  • Identify and evaluate customers' needs to deliver satisfaction

  • Build sustainable relationships of trust through open and interactive discussion

  • Provide accurate, valid and comprehensive information by using the right methods/tools

  • Reach personal/customer service team sales targets and call handling quotas

  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

  • Go the extra mile to engage customers

Customer Service Representative Requirements
  • Some proven customer support experience or experience as a client service representative

  • Track record of not just reaching, but exceeding quota requirements

  • Strong phone administration skills and active listening capabilities

  • Experience with CRM systems and practices

  • Customer orientation and capacity to adapt/respond to different types of characters

  • Exceptional communication and presentation skills

  • Ability to multi-task, prioritize, and control time effectively

  • High school degree
Employment Type: FULL_TIME