Secaucus, NJ · On-site
$20.75 - $28.50/hr
Microsoft products including Word, Excel, PowerPoint, Outlook, etc. Solid understanding of Windows Operating Systems (Win 7, etc.) At least 3 years on related Service Desk (Level 1) Support (not call ...
Secaucus, NJ · On-site
$20.75 - $28.50/hr
Microsoft products including Word, Excel, PowerPoint, Outlook, etc. Solid understanding of Windows Operating Systems (Win 7, etc.) At least 3 years on related Service Desk (Level 1) Support (not call ...
$22 - $29.50/hr
JOB SUMMARY: The Help Desk Technician is part of a team that delivers excellent IT service and ... Using Microsoft Windows and Office. * Performing basic hardware and software installation and ...
Quick apply
$22 - $29.50/hr
JOB SUMMARY: The Help Desk Technician is part of a team that delivers excellent IT service and ... Using Microsoft Windows and Office. * Performing basic hardware and software installation and ...
Teaneck, NJ · On-site
$26.92/hr
Manage Help Desk tickets in a time manner. * Respond to employee issues via phone, email, computer ... Strong knowledge of Microsoft based operating systems within a network environment. * Strong ...
Teaneck, NJ · On-site
$26.92/hr
Manage Help Desk tickets in a time manner. * Respond to employee issues via phone, email, computer ... Strong knowledge of Microsoft based operating systems within a network environment. * Strong ...
Teaneck, NJ · On-site
$33/hr
Manage Help Desk tickets in a time manner. * Respond to employee issues via phone, email, computer ... Strong knowledge of Microsoft based operating systems within a network environment. * Strong ...
Teaneck, NJ · On-site
$33/hr
Manage Help Desk tickets in a time manner. * Respond to employee issues via phone, email, computer ... Strong knowledge of Microsoft based operating systems within a network environment. * Strong ...
Teaneck, NJ · On-site
$33/hr
Manage Help Desk tickets in a time manner. * Respond to employee issues via phone, email, computer ... Strong knowledge of Microsoft based operating systems within a network environment. * Strong ...
Teaneck, NJ · On-site
$33/hr
Manage Help Desk tickets in a time manner. * Respond to employee issues via phone, email, computer ... Strong knowledge of Microsoft based operating systems within a network environment. * Strong ...
$22 - $29.50/hr
JOB SUMMARY: The Help Desk Technician is part of a team that delivers excellent IT service and ... Using Microsoft Windows and Office. * Performing basic hardware and software installation and ...
$22 - $29.50/hr
JOB SUMMARY: The Help Desk Technician is part of a team that delivers excellent IT service and ... Using Microsoft Windows and Office. * Performing basic hardware and software installation and ...
Hackensack, NJ · On-site
$21.75 - $29.50/hr
The Help Desk Technician will provide hands-on technical support for hardware, software, and mobile ... Proficiency with Microsoft Windows 11 and Microsoft 365 (particularly Outlook and Word)
Quick apply
Hackensack, NJ · On-site
$21.75 - $29.50/hr
The Help Desk Technician will provide hands-on technical support for hardware, software, and mobile ... Proficiency with Microsoft Windows 11 and Microsoft 365 (particularly Outlook and Word)
New York, NY · On-site
$80K - $90K/yr
As a Microsoft shop, you are fluent in Microsoft 365 and comfortable supporting it end to end ... General Help Desk Support • Provide Level 2 support to TileBar team members across corporate and ...
New York, NY · On-site
$80K - $90K/yr
As a Microsoft shop, you are fluent in Microsoft 365 and comfortable supporting it end to end ... General Help Desk Support • Provide Level 2 support to TileBar team members across corporate and ...
As a Microsoft shop, you are fluent in Microsoft 365 and comfortable supporting it end to end ... General Help Desk Support • Provide Level 2 support to TileBar team members across corporate and ...
As a Microsoft shop, you are fluent in Microsoft 365 and comfortable supporting it end to end ... General Help Desk Support • Provide Level 2 support to TileBar team members across corporate and ...
New York, NY · On-site
... help desk support to expanding client base ... We're growing by double digits, offer opportunities for continuous learning about Microsoft ...
Quick apply
New York, NY · On-site
... help desk support to expanding client base ... We're growing by double digits, offer opportunities for continuous learning about Microsoft ...
New York, NY · On-site
... help desk support to expanding client base ... We're growing by double digits, offer opportunities for continuous learning about Microsoft ...
New York, NY · On-site
... help desk support to expanding client base ... We're growing by double digits, offer opportunities for continuous learning about Microsoft ...
Hoboken, NJ · On-site
... help desk support to expanding client base ... We're growing by double digits, offer opportunities for continuous learning about Microsoft ...
Hoboken, NJ · On-site
... help desk support to expanding client base ... We're growing by double digits, offer opportunities for continuous learning about Microsoft ...
Manhattan, NY · On-site
$22 - $29.50/hr
JOB SUMMARY: The Help Desk Technician is part of a team that delivers excellent IT service and ... Using Microsoft Windows and Office. * Performing basic hardware and software installation and ...
Manhattan, NY · On-site
$22 - $29.50/hr
JOB SUMMARY: The Help Desk Technician is part of a team that delivers excellent IT service and ... Using Microsoft Windows and Office. * Performing basic hardware and software installation and ...
Hoboken, NJ · On-site
... help desk support to expanding client base ... We're growing by double digits, offer opportunities for continuous learning about Microsoft ...
Quick apply
Hoboken, NJ · On-site
... help desk support to expanding client base ... We're growing by double digits, offer opportunities for continuous learning about Microsoft ...
New York, NY · On-site
$22 - $29.50/hr
Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help ... g. e-Mail, Microsoft Office, etc) and how to access available research database applications ...
Quick apply
New York, NY · On-site
$22 - $29.50/hr
Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help ... g. e-Mail, Microsoft Office, etc) and how to access available research database applications ...
New York, NY · On-site
$108K - $156K/yr
Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help ... g. e-Mail, Microsoft Office, etc) and how to access available research database applications ...
New York, NY · On-site
$108K - $156K/yr
Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help ... g. e-Mail, Microsoft Office, etc) and how to access available research database applications ...
Brooklyn, NY · On-site
$65K - $70K/yr
The IT Help Desk Support Specialist to serve as the primary point of contact for technical support ... Support end-user issues within Microsoft 365 and/or Google Workspace (email, file storage ...
Brooklyn, NY · On-site
$65K - $70K/yr
The IT Help Desk Support Specialist to serve as the primary point of contact for technical support ... Support end-user issues within Microsoft 365 and/or Google Workspace (email, file storage ...
New York, NY · On-site
$65K - $70K/yr
The IT Help Desk Support Specialist to serve as the primary point of contact for technical support ... Support end-user issues within Microsoft 365 and/or Google Workspace (email, file storage ...
New York, NY · On-site
$65K - $70K/yr
The IT Help Desk Support Specialist to serve as the primary point of contact for technical support ... Support end-user issues within Microsoft 365 and/or Google Workspace (email, file storage ...
Hoboken, NJ · On-site
The role involves providing level 1 and level 2 help desk support to clients, troubleshooting ... Microsoft Office 365, Watchguard Firewalls, and others. • Spot themes and proactively work to ...
Hoboken, NJ · On-site
The role involves providing level 1 and level 2 help desk support to clients, troubleshooting ... Microsoft Office 365, Watchguard Firewalls, and others. • Spot themes and proactively work to ...
Manhattan, NY · On-site
$40K - $80K/yr
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior ... g. e-Mail, Microsoft Office, etc) and how to access available research database applications ...
Manhattan, NY · On-site
$40K - $80K/yr
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior ... g. e-Mail, Microsoft Office, etc) and how to access available research database applications ...
$12.89 - $14.84
2% of jobs
$14.84 - $16.78
6% of jobs
$16.78 - $18.73
12% of jobs
$19.27 is the 25th percentile. Wages below this are outliers.
$18.73 - $20.67
17% of jobs
The median wage is $22.23 / hr.
$20.67 - $22.62
16% of jobs
$22.62 - $24.56
16% of jobs
$25.54 is the 75th percentile. Wages above this are outliers.
$24.56 - $26.51
12% of jobs
$26.51 - $28.46
7% of jobs
$28.46 - $30.40
6% of jobs
$30.40 - $32.35
3% of jobs
$32.35 - $34.29
2% of jobs
$12
$23
$34
| Aspect | Commission Microsoft Help Desk | Microsoft Support Specialist |
|---|---|---|
| Certifications | Basic IT certifications, Microsoft certifications often preferred | Microsoft certifications, CompTIA A+ or Network+ |
| Work Environment | Help desk centers, remote support, on-site | Help desk, remote troubleshooting, on-site support |
| Employer & Industry | IT service providers, corporate IT departments | Microsoft partner companies, corporate IT teams |
| Search & Comparison Intent | Customer support, troubleshooting, help desk roles | Technical support, product troubleshooting, support roles |
Commission Microsoft Help Desk and Microsoft Support Specialist roles share similar certifications and work environments, focusing on troubleshooting and customer support. However, Help Desk roles often emphasize initial customer contact, while Support Specialists handle more complex technical issues. Both are vital in IT support, with overlapping skills but different scope of responsibilities.
For Commission Microsoft Help Desk jobs in Ridgewood, NJ, the most frequently searched job titles are:
The top searched job categories for Commission Microsoft Help Desk jobs in Ridgewood, NJ are:
Cities near Ridgewood, NJ with the most Commission Microsoft Help Desk job openings:
$20.75 - $28.50/hr
Full-time
Re-posted 14 days ago
A Few Words About Us - Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
This position is with my direct client
Responsibilities:
Facilitate Problem/Call Resolution and Management: Collect and gather the necessary information in order to troubleshoot and resolve IT related issues. Provide first tier support for all supported applications and services. Provide necessary escalation to 2nd and 3rd level support to resolve issues. Ensure all customer calls are addressed and resolved timely to customer's satisfaction.
Application Expertise: Maintain current knowledge of applications including packaged software (i.e. MS Office, Outlook), as well as custom applications.
Email/Voicemail and LogMeIn Monitoring: Continually monitor both the Email and Voicemail and LogMeIn queues on behalf of the Service Desk. Include troubleshooting with the user community and ultimately, the logging and resolution of reported issues.
Hotline Monitoring: Primary contact for the clients various hot-lines and are expected to answer at all times during standard operational hours.
Service Request / TAF Requests: Processing of all staff movement (New Hire/Exiting, etc.)within the organization. This also includes following up with other IT groups to ensure that each section of the process is closed within the appropriate Service Level Agreement.
Communication of Technical Service Status: Service Desk analyst must be able lead and communicate status to the end user community via Email and Voicemail in adherence to the documented Production Outage process.
Support Specialist: Develop expertise in at least 2 areas of technology. Act as lead in these disciplines and provide support to level one Service Desk staff. Proactively work with 2nd tier groups for these disciplines to identify new problem trends and work through resolutions.
Event Support: Provide support for Events (Domestic and International)
Adherence to Policy and Procedure: Act in accordance with IT related policies and procedures. Proactively avoid recurring issues and assist in mimizing the impact of issues to the organization.
Required Experience & Knowledge
Required Experience/Knowledge
Strong written, verbal and interpersonal skills.
Strong pro-active task management and follow-up skills.
Solid technical skills, including hardware and software configurations.
Proficiency in usage and technical implementation various shrink-wrap software (i.e.. Microsoft products including Word, Excel, PowerPoint, Outlook, etc.
Solid understanding of Windows Operating Systems (Win 7, etc.)
At least 3 years on related Service Desk (Level 1) Support (not call center) and 2 years Desktop support experience.
This should include hands-on experience supporting custom software applications and physical hardware builds and configurations
VAIBHAV SINGH
Technical Recruiter
Integrated Resources, Inc.
IT Life Sciences Allied Healthcare CRO
Certified MBE |GSA - Schedule 66 I GSA - Schedule 621I
(D) 732-429-1647 (Tel) 732-549-2030 Ext. 225 (F) 732-549-5549
vaibhav(at)irionline.com | www.irionline.com
Gold Seal JCAHO Certified for Health Care Staffing
"INC 5000's FASTEST GROWING, PRIVATELY HELD COMPANIES" (8th Year
Gold Seal JCAHO Certified for Health Care Staffing
"INC 5000's FASTEST GROWING, PRIVATELY HELD COMPANIES" (8th Year in a Row)
Sourced by ZipRecruiter
Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.
Recruiting and staffing services
51 - 200 Employees
Edison, NJ, US
1996
