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Commission Inbound Call Center Jobs in Yakima, WA

Access Navigator

South Broadway, WA ยท On-site

$27.61 - $41.43/hr

... and inbound patient communication. 14. Participate in team meetings, training, and coverage ... Experience in a call center, concierge, or high-volume patient-facing environment. Working ...

Branch Coordinator

Yakima, WA ยท On-site

$19.60 - $20.96/hr

Answer inbound calls, provide clear information, and resolve common questions or concerns * Partner ... At least two years' experience in an office environment, healthcare setting or call center

Branch Coordinator

Yakima, WA ยท On-site

$19.60 - $20.96/hr

Answer inbound calls, provide clear information, and resolve common questions or concerns * Partner ... At least two years' experience in an office environment, healthcare setting or call center

Management Trainee

Yakima, WA ยท On-site

$57K/yr

Sales: (i.e. commission sales or sales with set goals and/or bonus potential) * Customer Service: (i.e. retail, serving/restaurant/bar, hospitality or call center) * Leadership (i.e. management ...

Management Trainee

Yakima, WA ยท On-site

$57K/yr

Sales: (i.e. commission sales or sales with set goals and/or bonus potential) * Customer Service: (i.e. retail, serving/restaurant/bar, hospitality or call center) * Leadership (i.e. management ...

Sales: (i.e. commission sales or sales with set goals and/or bonus potential) * Customer Service: (i.e. retail, serving/restaurant/bar, hospitality or call center) * Leadership (i.e. management ...

Lateral Law Enforcement Dispatcher

Yakima, WA ยท On-site

$30.71 - $32.59/hr

December 31, 2026 with weekly reviews The Yakima County Civil Service Commission is now accepting ... Assesses and determines priority of the call and availability of response units; elicits pertinent ...

Commission Inbound Call Center information

See Yakima, WA salary details

$12

$17

$23

How much do commission inbound call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for commission inbound call center in Yakima, WA is $17.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $18.32 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Yakima, WA?

The most popular types of Inbound Call Center jobs in Yakima, WA are:

What job categories do people searching Commission Inbound Call Center jobs in Yakima, WA look for?

The top searched job categories for Commission Inbound Call Center jobs in Yakima, WA are:

What cities near Yakima, WA are hiring for Commission Inbound Call Center jobs?

Cities near Yakima, WA with the most Commission Inbound Call Center job openings:

Infographic showing various Commission Inbound Call Center job openings in Yakima, WA as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,135 per year, or $17.4 per hour.

Call Center Representative

Yakima Neighborhood Health Services

Yakima, WA โ€ข On-site

$17.25 - $19.84/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 hours ago


Job description

Who We Are:

Established in 1975, Non-Profit Yakima Neighborhood Health Services serves patients in the areas of Behavioral Health, Family Dentistry, Internal Medicine, Women’s Health, Primary Care, Pediatrics, Vision Care and Pharmacy. Our mission is to improve the quality of life and equity in our communities by providing accessible and integrated health and social services, ending homelessness and offering unique learning opportunities for students of health professions.

Why Work at Yakima Neighborhood Health Services?

YNHS offers great compensation for this position, with a starting wage of $17.25-19.84, along with high value benefits of employer provided medical, dental, vision, life, disability and retirement insurances. To support our team, we also provide ten paid holidays, flexible amounts of paid leave and/or cash-out options, and retention bonuses to reward commitment to our mission.

Our Ideal Candidate: We are looking for a team member that is passionate about serving our community of patients and enjoys working in a fast-paced customer service environment.

Some technical requirements for this position are:

  • High school diploma or equivalent.
  • Fluent in both English/Spanish.
  • 2 years of previous customer service experience (healthcare is a plus).
  • Ability to successfully pass a background check in relation to the position applied for.

Day to Day:

  • Taking inbound calls from patients in a friendly and helpful manner.
  • Scheduling medical appointments for patients and routing calls to other departments as necessary.
  • Using our electronic medical record system, Nextgen to enter and update all patient demographics in their chart.
  • Provide patients with resources to enroll with Yakima Neighborhood Health Services if not already enrolled.
  • Follow all HIPAA guidelines to protect patient confidentiality.
  • Perform other duties as assigned.