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Commission Inbound Call Center Jobs in Wausau, WI

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Commission Inbound Call Center information

See Wausau, WI salary details

$13

$18

$24

How much do commission inbound call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for commission inbound call center in Wausau, WI is $18.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $19.57 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Wausau, WI? The most popular types of Inbound Call Center jobs in Wausau, WI are:
What are popular job titles related to Commission Inbound Call Center jobs in Wausau, WI? For Commission Inbound Call Center jobs in Wausau, WI, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Wausau, WI look for? The top searched job categories for Commission Inbound Call Center jobs in Wausau, WI are:
What cities near Wausau, WI are hiring for Commission Inbound Call Center jobs? Cities near Wausau, WI with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Wausau, WI as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,640 per year, or $18.6 per hour.

Member Experience Representative I

Valley Communities Credit Union

Mosinee, WI • On-site

$18.50 - $20/hr

Full-time

Posted 10 days ago

Job description

Building lifelong relationships, one member at a time! Valley Communities Credit Union has been serving members for over 90 years. With our rich history, starting out in 1935, we served the employees of the Mosinee Paper Mill with a tiny office in their punch house. Growing continually over the years, we currently serve over 16,000 members in five different Central Wisconsin communities.

Join our dynamic and forward-thinking credit union as we embark on an exciting journey to launch a brand-new member experience center. (Call Center)

As a Member Experience Representative I, your primary responsibilities are to ensure a positive member experience by:

  • Assist members with a wide variety of services and advise as to how best utilize company products and services in order to meet personal financial goals and provide the highest quality member service through multi communication channels including but not limited to inbound and outbound opportunities.
  • Provides friendly, professional, confidential and effective assistance to members and company associates assuring a positive experience and minimizing wait time.
  • Responsible for supporting member service operations by handling administrative and non-phone tasks such as, but not limited to, processing service requests, updating member records, resolving escalations, and coordinating with internal departments to ensure accurate and timely completion of backend processes.
  • Assist with wide variety of member services. Use every member contact as an opportunity to advise members about additional services or programs that might benefit them.
  • Performs other duties as assigned.

We are seeking a candidate with 2-5 years of experience in a credit union/bank setting. Call center experience preferred. We are seeking a candidate with strong operational experience in a credit union/bank setting. The ideal candidate will have the ability to build relationships and rapport with members and staff.
Consistent with our rich history, we will continue to identify and place talented people into roles that best fit their background and areas of strength. Valley Communities Credit Union is an Equal Employment Opportunity.