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Commission Inbound Call Center Jobs in Vaughan, ON

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Starting OTE of $4,000-$6,000 USD/month (Base + Uncapped Commission) Payroll: Biweekly (Every Other ... Maintain accurate CRM records, call notes, and follow-up activities. * Meet daily activity and ...

As a Financial Services Representative , you'll be responsible for handling internal and external requests in a centralized call center environment, with the inbound component comprising roughly of ...

New Business Sales Broker

Vaughan, ON · On-site

CA$48K - CA$60K/yr

Must have one year of call centre experience * Must exude high energy, self-motivation and a ... commission). It also boasts a comprehensive benefits plan after three months and a genuine ...

Inbound Qualification: Rapidly follow up with, educate, and qualify inbound leads generated by our ... Experience: 0-2 years of sales or customer-facing experience (Finance, Technology, or call center ...

Showing results 41-60

Commission Inbound Call Center information

See Vaughan, ON salary details

$8

$19

$43

How much do commission inbound call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for commission inbound call center in Vaughan, ON is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $12.51 and $19.33 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Vaughan, ON?

The most popular types of Inbound Call Center jobs in Vaughan, ON are:

What cities near Vaughan, ON are hiring for Commission Inbound Call Center jobs?

Cities near Vaughan, ON with the most Commission Inbound Call Center job openings:

Infographic showing various Commission Inbound Call Center job openings in Vaughan, ON as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,942 per year, or $19.2 per hour.

Full-time

Re-posted 24 days ago


Job description

About Us

For over 50 years,our Property and Casualty insurance Company, CAA Insurance,has provided dependable and trustworthy service to protect Canadians and what matters to them.CAA Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other's successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer. 

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

What You Will Do
    Quote and sell auto and property insurance to inbound callers
    Follow procedures and underwriting guidelines as part of the sales process
    Assess the needs of the customer
    Identify and make recommendations for additional P&C coverage
    Achieve set target for sales, quality, average call time, etc.

Who You Are
    Post-secondary education completed
    Considerable experience in retail, customer service, and/or a call centre environment
    Strong communication skills, both written and verbal
    A highly motivated individual, committed to continuous improvement and exceeding client expectations
    You use your critical thinking skills to identify needs and propose solutions to the customers
    You are a team player who shares knowledge and insights with peers
    You are positive, customer focused and resourceful
    Insurance experience is considered an asset
    OTL/RIBO licensed an asset (if you are not licensed, you must be willing to obtain your OTL, provided by CAA)
**OTL (Other Than Life) insurance license training will be provided by our in-house learning and development team who will teach you about the home and automobile products, and overall industry information in preparation to write the OTL exam. A successfully completed OTL exam is required for the job.  
Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply. 
Call Centre Hours
Monday to Thursday - 8:00am to 8:00pm
Friday - 8:00am to 6:00pm
Saturday (once a month) - 9:00am to 4:00pm
**You must be flexible to work various shifts within the call centre hours.

Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process. 

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.