ZipRecruiter

Log In

1

Online Inbound Call Center Jobs in Vaughan, ON (NOW HIRING)

Inspire Direct Marketing

Call Centre Agent

Toronto, ON · Remote

CA$20 - CA$24/hr

Call Centre Agent - Work at Home $20.00-$24.00/hour + Benefits. Quit your day job, come help us save the world! We are a Canadian agency on a mission to inspire fundraising. We provide a warm and ...

Inspire Direct Marketing

Call Center Agent

Toronto, ON · On-site +1

$20 - $24/hr

Call Center Agent Quit your day job, come help us save the world! $20.00-$24.00/hour + Benefits. If you are a mature sales or call center agent, come join our team of professional fundraisers to ...

Workwolf

Call Center Sales Specialist

Toronto, ON · On-site

CA$19.23/hr

Call Center Sales Specialist Full-time | In-Office | Toronto, ON, Canada About the Role We're ... Digital literacy; comfortable juggling multiple online platforms and using soft-phone programs.

DBNC Group

Call Centre Representative

Toronto, ON

CA$20/hr

About Bid13 Bid13 is a fast-growing online platform that connects buyers with storage auctions ... in call centre customer service role(s) * Strong communication skills (clear, professional ...

DBNC Group

Call Centre Representative

Toronto, ON

CA$20/hr

About Bid13 Bid13 is a fast-growing online platform that connects buyers with storage auctions ... in call centre customer service role(s) * Strong communication skills (clear, professional ...

The RPM Groups

Be Seen First

Call Center Sales Representative

Mississauga, ON · On-site

Call Center Sales Representatives Seeking a motivated and results-driven Call Center Sales Representative to join a dynamic Inside Commercial Sales Team. In this role, you will be responsible for ...

next page

Showing results 1-20

All JobsOnline Inbound Call Center JobsOnline Inbound Call Center Jobs in Vaughan, ON

Online Inbound Call Center information

See Vaughan, ON salary details

$8

$16

$33

How much do online inbound call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for online inbound call center in Vaughan, ON is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $12.28 and $16.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the online inbound call center position?

To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.

What is an online inbound call center?

An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.

What does an online inbound call center do?

An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.

What are the most commonly searched types of Inbound Call Center jobs in Vaughan, ON?

The most popular types of Inbound Call Center jobs in Vaughan, ON are:

What are popular job titles related to Online Inbound Call Center jobs in Vaughan, ON?

For Online Inbound Call Center jobs in Vaughan, ON, the most frequently searched job titles are:

What job categories do people searching Online Inbound Call Center jobs in Vaughan, ON look for?

The top searched job categories for Online Inbound Call Center jobs in Vaughan, ON are:

What cities near Vaughan, ON are hiring for Online Inbound Call Center jobs?

Cities near Vaughan, ON with the most Online Inbound Call Center job openings:

Online Inbound Call Center jobs near you
Infographic showing various Online Inbound Call Center job openings in Vaughan, ON as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,814 per year, or $16.3 per hour.

Call Centre Supervisor

VentureTech Solutions

North York, ON • On-site

Full-time

PTO

Posted 3 days ago

New

Job description

​
In-office role | Schedule varies | Includes two Saturdays per month — If you thrive on leading with empathy, coaching high-performing teams, and helping Canadians move forward financially, you’ll feel right at home here.
Why Consolidated Credit Counselling Services of Canada? We’ve helped over half a million Canadians find relief from credit card debt through practical, judgment-free guidance. Our work changes lives—and we take just as much pride in how we treat our people as we do in the results we deliver for clients.
Now Hiring: Call Centre Supervisor As our Call Centre Supervisor, you’ll lead the day-to-day coaching, training, and quality assurance that help our Credit Counsellors deliver an outstanding client experience. You’ll mentor a team doing meaningful work, collaborate across departments, and contribute to special projects that improve how we serve Canadians.
What you’ll love about working here
  • A great corporate citizen: Be part of an organization focused on helping Canadians build a healthier financial future.
  • A team that shows up for each other: We invest in connection through team-building activities and events that strengthen collaboration and culture.
  • Personal development that matters: Grow your leadership skills through coaching, mentoring, and opportunities to take on special projects and stretch assignments—supported by industry-leading technology and analytics that help you learn, measure progress, and improve.
  • A performance-oriented, respected team: Join a high-accountability culture where great work is recognized, goals are clear, and results—for clients and for each other—matter.
  • Meaningful, people-first work: Lead with empathy and help a team support clients who may be navigating stress and uncertainty.
  • Competitive benefits & vacation: We offer a competitive benefits and vacation package to support your wellbeing and time off.
What you’ll do (key responsibilities)
  • Coach, train, and mentor Credit Counsellors to deliver a consistent, high-quality client experience.
  • Support counselling interactions by phone, online, and in person as needed, modelling best practices and empathy.
  • Lead quality assurance for the counselling function—monitoring, feedback, and continuous improvement.
  • Oversee day-to-day call centre operations, including shift scheduling, performance monitoring, and providing coaching and support to team members.
  • Prepare and share reports on team performance, customer feedback, and operational challenges for leadership review.
  • Manage details, multiple priorities, and deadlines in a fast-paced call centre environment.
  • Step in to perform Credit Counselling duties when needed, including client counselling.
  • Support people-leadership activities, including hiring and onboarding, to build a strong counselling team.
  • Build a positive, accountable team culture—strengthening engagement and morale.
  • Partner effectively with other departments to resolve issues and improve client outcomes.
  • Contribute to special projects and other duties as assigned.
What you bring (minimum requirements)
  • Bachelor’s degree.
  • Certified credit counselling exam completed, or ability to pass within 12 months of employment.
  • People-leadership/management experience; hands-on supervision in a credit counselling environment is an asset.
  • Background in credit, collections, or financial planning preferred.
  • A five-year history is acceptable.
  • Strong communication and relationship-building skills (verbal and written).
  • Ability to empathize and support people who may be in distress.
  • Ability to work independently while meeting deadlines.
  • Strong attention to detail, with the ability to multitask and prioritize daily work.
  • CFC/AFCC designation to be obtained and maintained within twelve months of hire (company supported).
  • Experience in a call centre environment (preferably Financial Services, Mortgages, or Collections).
Keywords: Call Centre Supervisor, Sales, Financial Services, Sales, Mortgages, Collections, Inside Sales, Coaching, Quality Assurance, Sales, collections, Debt collections, sales, Collections 
By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text, and pre-recorded messaging for convenience via telephone or mobile device (including SMS and MMS—charges may apply depending on your carrier, not by us; messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state, or federal Do-Not-Call list. VentureTech Solutions, LLC provides recruitment services for Consolidated Credit Solutions of Canada.
#LI-DNI​
 

Powered by JazzHR

NI20bJrW4n