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Commission Inbound Call Center Jobs in Toronto, ON

Call Centre Agent

Toronto, ON · Remote

CA$20 - CA$24/hr

Call Centre Agent - Work at Home $20.00-$24.00/hour + Benefits. Quit your day job, come help us ... This is a full-time, zero-commission, outbound, work-from-home position. Each day we help our ...

Call Center Agent

Toronto, ON · On-site +1

$20 - $24/hr

Call Center Agent Quit your day job, come help us save the world! $20.00-$24.00/hour + Benefits. If ... This is a full-time, zero-commission, outbound, work-from-home position. We find new child sponsors ...

Be Seen First

Call Center Sales Representatives Seeking a motivated and results-driven Call Center Sales ... This is a COMMISSION ONLY POSTION * Training in products and services. * Job shadowing to set you ...

... French Call Centre SpecialistMap Communications/TigerTelJoin a company you can truly believe in ... Handle overnight calls from our clients (we are strictly an inbound service, not a telemarketing ...

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Commission Inbound Call Center information

See Toronto, ON salary details

$8

$19

$44

How much do commission inbound call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for commission inbound call center in Toronto, ON is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $12.62 and $19.50 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What cities near Toronto, ON are hiring for Commission Inbound Call Center jobs?

Cities near Toronto, ON with the most Commission Inbound Call Center job openings:

Infographic showing various Commission Inbound Call Center job openings in Toronto, ON as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,288 per year, or $19.4 per hour.

Customer Service Representatives (Banking/Financial Services)

AllianceOne

Toronto, ON

CA$17.60/hr

Full-time

Re-posted 23 days ago


Job description

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

Job Description:

We are AllianceOne, a division of the largest BPO expert team in the market with a wide range of contact centre solutions, technology, and the highest security standards. We are here to welcome, listen, engage, resolve and amaze. We care deeply about our clients and their customers, allowing us to transform passion into excellence.

We are currently hiring inbound call centre/customer care representatives to interact with people to provide support and resolve account issues, working to provide above average customer experience and a solution that will work for both the consumer and the organization we serve.

We value our call centre professionals by providing a competitive base hourly rate and excellent commission structure along with paid training provided to set you up for success!

PAY:$17.60/hour + monthly incentive potential

Customer Care Representatives can earn an additional monthly performance incentive of up to $355.00!

HOURS: 37.5 hours per week (Monday-Friday, Must be available for any shift between 9:30am - 8:00 pm)

TRAINING: Monday through Friday 9:30 AM - 8:00 PM EST

LOCATION: 75 Eglinton Ave E, Toronto, ON M4P 3A4

QUALIFICATIONS:

-Minimum 1 year, (12 months) of call center experience or equivalent experience

-Excellent English communication skills (Written and verbal)

-Computer savvy

-Team player with problem solving analytical and communication skills

-Good typing/keyboarding skills- must be able to type minimum of 25 WPM

- Strong ability to navigate multiple systems while speaking with customers

-Works well in team setting

-Be open to coaching

- Top qualified candidates will have prior experience working with:

US based customers, experience in auto finance, and/or familiarity and success with NPS or ESAT surveys

REQUIREMENTS:

-A clear criminal background check is required prior to start date.

-Prior to joining we must be able to obtain employment reference check from employers in Canada or the United States for the last 12 consecutive months.

    #ZRPSG

    If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

    AllianceOne is an equal opportunity employer. Our organizational values stress the importance of diversity, fairness, and trust. We will accommodate candidates in accordance with the Ontario Human Rights Code for all employment activities, including the recruitment process.
    AllianceOne Ltd is committed to accommodating persons with disabilities throughout both external and internal recruiting activities. Applicants requesting accommodation will be consulted about their needs and appropriate accommodation will be provided.

    Questions?

    • Please review our privacy notice available at the following www.allianceoneinc.com/careers
    • For additional information on AllianceOne visit our website atwww.allianceoneinc.com